Dan was extremely helpful, knowledgeable, patient & honest (when in doubt looked up the answers to be certain he was giving accurate information). Being in a remote area with prohibitive costs for... See more
Company replied
Location
Switch location9-10 Prebend Road, DL1 1NT Darlington, GB
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See what reviewers are saying
Been in store with Neive and she has been very professional and helpful with setting up son with a new phone and contract. Some fab advice and help from her
Company replied
Efficient, helpful and friendly is how I would describe Dan, the guy who served me in Darlington. I requested that he add £10 credit on PAYGO 1 to my phone. He confirmed that I understood how PAYGO... See more
Company replied
I needed advice on my existing broadband and phone contracts. The store manager Reece and recently appointed staff member (sales advisor) Andrew, we're brilliant in explaining in clear terms, language... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Darlington
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
9-10 Prebend Road, DL1 1NT, Darlington, United Kingdom
4.8
Excellent
169 reviews
Asks customers to review
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Dan W really helpful
Dan W really helpful. Took me through process, got me a great deal on a new Samsung S25. Definitely recommend for great service
April 29, 2025
Unprompted review
Reply from Vodafone UK - Darlington
Hey ,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, great staff and very friendly problem was resolved with no issues.
April 26, 2025
Unprompted review
Reply from Vodafone UK - Darlington
Hey Christopher,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adviser was fantastic really helpful
April 25, 2025
Unprompted review
Reply from Vodafone UK - Darlington
Hey Anita,
It's wonderful to hear such positive feedback from you! We truly appreciate it.
Should you need any assistance, feel free to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Swift help provided by the store team…
Swift help provided by the store team help sort my transfer out easily
April 24, 2025
Unprompted review
Reply from Vodafone UK - Darlington
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience!
Went into the Vodafone shop in Darlington and upgraded with Dan. Super quick and easy experience. Dan helped me find the best contract and phone for me and was super fun and kind to talk to! Very appreciative.
April 5, 2025
Unprompted review
Reply from Vodafone UK - Darlington
Hi Poppy,
We really appreciate your wonderful review and the amazing support for Dan.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Great help and very chatty made process…
Great help and very chatty made process very easy
Dan W
March 31, 2025
Unprompted review
Reply from Vodafone UK - Darlington
Hey Mark,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The guys in the darlington store are…
The guys in the darlington store are always so helpful. Nothing i a bother to them
March 27, 2025
Unprompted review
Reply from Vodafone UK - Darlington
Hey Helen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Incredible work and whildt it took a…
Incredible work and whildt it took a while, it was done to the best of the staffs abilities
March 24, 2025
Unprompted review
Reply from Vodafone UK - Darlington
Hi Helen,
Thanks for your 5-star review for us. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent service through a very…
Excellent service through a very complicated issue
March 24, 2025
Unprompted review
Reply from Vodafone UK - Darlington
Hi Giles,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
After a bad experience with Lebara i…
After a bad experience with Lebara i came back yo Vodafone. Robin was brilliant. The port over was completed within 24 hours. Thank you
March 4, 2025
Unprompted review
Reply from Vodafone UK - Darlington
Hello Jude,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
V happy with service .
March 21, 2025
Unprompted review
Reply from Vodafone UK - Darlington
Hi Bram,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Darlington
Hi Maurice,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good store staff
February 13, 2025
Unprompted review
Reply from Vodafone UK - Darlington
Hi Jovanne,
Thanks for taking your time to leave this review for us. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Dealt with Dan at the Darlington store
Dealt with Dan at the Darlington store, fantastic service, very chatty and welcoming.
Came away with exactly what I came in for.
February 7, 2025
Unprompted review
Reply from Vodafone UK - Darlington
Hi Jade,
We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Dan has been extremely helpful
Dan has been extremely helpful, knowledgeable I'd recommend him and Vodafone phone to my friends & family & I would return to dan for help with future phones
January 30, 2025
Unprompted review
Reply from Vodafone UK - Darlington
Hi Stephen,
We appreciate your positive feedback for Dan. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan W was very helpful and made the…
Dan W was very helpful and made the upgrade a very easy experience.
Great asset to the team.
January 6, 2025
Unprompted review
Reply from Vodafone UK - Darlington
Hello, Louise,
It's great to hear about the positive experience which you received in store from Dan, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan was great helped update apps and…
Dan was great helped update apps and get me up to speed
January 6, 2025
Unprompted review
Reply from Vodafone UK - Darlington
Hello, Ann,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service from Robin
January 5, 2025
Unprompted review
Reply from Vodafone UK - Darlington
Hi Andy,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent customer service from Daniel…
Excellent customer service from Daniel @ Darlington store.
Great to be able to walk into a store & speak to customers service face to face.
Thanks Daniel for all your help & appreciated your knowledge
January 2, 2025
Unprompted review
Reply from Vodafone UK - Darlington
Hi Catherine,
Thanks for sharing your excellent feedback for Daniel. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very happy with service today
Very happy with service today, quick and helpful
December 30, 2024
Unprompted review
Reply from Vodafone UK - Darlington
Hi Nic. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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