Jade dealt with my situation and she was excellent. She made everything very simple and easy to follow. I am a very satisfied customer because of JADE. Thank you JADE and thank you vodafone.
Company replied
Location
Switch locationUnit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB
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See what reviewers are saying
I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... See more
Company replied
Went in to the derby store today spoke to Jay he was absolutely amazing inwas so nervous going in there as I don't know anything about phones. He helped me get a new phone helped me transfer my inform... See more
Company replied
From the moment we were introduced to our advisor Jade, she put me at ease with her warm & friendly greeting & her wealth of knowledge. Jade too her time to provide me with options so I could... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Derby
Written by the company
Contact info
Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, United Kingdom
4.9
Excellent
276 reviews
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Jade has very helpful and friendly…
Jade has very helpful and friendly deserves a raise! Will defo come back
April 4, 2026
Unprompted review
Reply from Vodafone UK - Derby
Hey Sean,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone upgrade
Sid was really helpful and explained everything to me well.
April 4, 2026
Unprompted review
Reply from Vodafone UK - Derby
Hey Sarah,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing Deals
AJ in the Derby store was brilliant, very helpful and efficient, describe in detail and help choose the best deal for me for my budget. Highly recommended
April 3, 2026
Unprompted review
Reply from Vodafone UK - Derby
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jade was very helpful and informative
Jade was very helpful and ingormative
March 31, 2026
Unprompted review
Reply from Vodafone UK - Derby
Hey Marilyn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Miz was excellent
Miz was excellent, very helpful and friendly and was really patient with me, he is an asset to the company, thank you
March 30, 2026
Unprompted review
Reply from Vodafone UK - Derby
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The service I received today was…above and beyond.
The service I received today was exemplary, I am not a young tech savvy person and the helpfulness and patience of Sid in dealing with my query was greatly appreciated. I really wish there were more Sids in the world!
March 27, 2026
Unprompted review
Reply from Vodafone UK - Derby
Hey Jackie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aasiyah provided excellent customer…
Aasiyah provided excellent customer service in store. Very friendly and efficient service. Very happy with the deal given.
March 27, 2026
Unprompted review
Reply from Vodafone UK - Derby
Hey Kirsty,
Thanks for the lovely review and fantastic support for Aasiyah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sid was brilliant today with dealing…
Sid was brilliant today with dealing with my query took the time to go through everything with me thank for the great service and J was brilliant aswell
March 15, 2026
Unprompted review
Reply from Vodafone UK - Derby
Hey George,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had a great experience with Sid
Had a great experience with Sid. Very knowledegable, friendly and great service
March 13, 2026
Unprompted review
Reply from Vodafone UK - Derby
Hey Craig,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We were very happy with the advice and…
We were very happy with the advice and attention given by Dom to help us select a smart phone that fulfilled our requirements and at a reasonable price.
March 10, 2026
Unprompted review
Reply from Vodafone UK - Derby
Hey Edward,
Thanks for the lovely review and fantastic support for Dom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jade was very helpful
Jade was very helpful, went through all the options and payment changes due in the future, set the new phone up and made everything quick and easy
March 6, 2026
Unprompted review
Reply from Vodafone UK - Derby
Hey Kirsty,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to derby vodafone today spoke…
Came in to derby vodafone today spoke to jay and sayfur the chaps were brilliant had a good chat sorted my contracts. Amazing service
March 4, 2026
Unprompted review
Reply from Vodafone UK - Derby
Hey Martyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Staff are lovely
Staff are lovely, very accommodating, and nice company. Kady and Dom were of a great help, thanks so much!
March 3, 2026
Unprompted review
Reply from Vodafone UK - Derby
Hey Maria,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Derby
Hey Javeriya,
Thanks for the lovely review and fantastic support for Dom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good Service
Fantastic customer service from Aasiyah. Found us some good deals on 2 phones. Very smiley and cheerful.
February 28, 2026
Unprompted review
Reply from Vodafone UK - Derby
Hey Michelle,
Thanks for the lovely review and fantastic support for Aasiyah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jade
Jade has been very clear pre ordered s26 ultra. Best deal with Vodafone who actually want to help. Thanks jade
February 28, 2026
Unprompted review
Reply from Vodafone UK - Derby
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent Customer Service Everytime!!!
I have come to this store for many years and always received good customer service. Jade is someone who has helped me all the time and is an excellent sales person. I met Sid for the first time and he was exceptional. Both Jade and Sid worked brilliantly as a team, and both were very patient. Both are very respectful and very caring.
February 20, 2026
Unprompted review
Reply from Vodafone UK - Derby
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aasiyah was lovely and so helpful
Aasiyah was lovely and so helpful, 10/10 would ask for her again.
February 18, 2026
Unprompted review
Reply from Vodafone UK - Derby
Hey Isla,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Aasiyah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was helped and advised by Dom today
Was helped and advised by Dom today, hes awesome! Very knowledgeable and helpful. A friendly guy, hes a credit ro the Derby store.
February 17, 2026
Unprompted review
Reply from Vodafone UK - Derby
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Me and my wife had quite a few issues…
Me and my wife had quite a few issues as we upgraded and had to cancel a contract. Esims got mixed up with physical sims and we were going into Vodafone very frequently. Despite us going so much, the team was lovely and catered to all our needs . Big shout out to Aasiyah and jay for being so lovely
February 10, 2026
Unprompted review
Reply from Vodafone UK - Derby
Hey Manjit,
Thanks for the lovely review and fantastic support for Aasiyah and Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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