Visited Vodafone Doncaster today and met Andreea. What a pleasant surprise it was to find a someone who was so friendly and helpful and took the time to actually listen to the problems we were having... See more
Company replied
Unit 36 , Frenchgate Centre, DN1 1SR Doncaster, GB
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Visited Vodafone Doncaster today and met Andreea. What a pleasant surprise it was to find a someone who was so friendly and helpful and took the time to actually listen to the problems we were having... See more
Company replied
Danii was very efficient, not pushy at all and explained everything in a clear and concise manner. They managed to get us a fantastic deal and provided us with the exact device we wanted with ver... See more
Company replied
Grate service from Andreea and full team was amazing and helpful, thanks Andreea for sort out are 3 account with no stress, clear helpful advice, hope to see again at are next upgrade 😀
Andreea helped us upgrade our data. Andreea was very helpful and very personable. She remembered myself and my wife from a couple of years ago when we upgraded our phones which made us feel very welco... See more
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Unit 36 , Frenchgate Centre, DN1 1SR, Doncaster, United Kingdom
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Andreea helped me with my upgrade and has been helpful as always🙏

Reply from Vodafone UK - Doncaster Frenchgate
Mihaela was prompt and kind with her service

Reply from Vodafone UK - Doncaster Frenchgate
Spoken to a talanted lady Andreea and helped me with my upgrade .very pleased .thankyou

Reply from Vodafone UK - Doncaster Frenchgate
Great staff brilliant help 5star rating Andreea and Rob

Reply from Vodafone UK - Doncaster Frenchgate
Andreea was extremely polite and helpful made things very simple

Reply from Vodafone UK - Doncaster Frenchgate
Sharan excellent and thorough service and explanation, very pleasant young man.

Reply from Vodafone UK - Doncaster Frenchgate
Very happy with everything Andreea was lovely and very helpful

Reply from Vodafone UK - Doncaster Frenchgate
Very helpful knowledgeable man Sharan

Reply from Vodafone UK - Doncaster Frenchgate
Sharanpreet did amaziing job sort out our HOme internet our phones and guide us as well i will definatly recommend to my friends and family

Reply from Vodafone UK - Doncaster Frenchgate

Reply from Vodafone UK - Doncaster Frenchgate
We went into the doncaster frenchgate Vodafone office after having a really bad time with the customer service over the phone. We was taken care of by Robert who was an excellent member of staff and sorted out the problem we had straight away. There is another person called Sharan who we had the privilege of talking to about sorting out a phone contract on a previous day. Really would like both of them to get the recognition they deserve. Brilliant customer service from both of them, very helpful and professional. Recommend seeing any of those two if going into the store for any kind of problems.

Reply from Vodafone UK - Doncaster Frenchgate

Reply from Vodafone UK - Doncaster Frenchgate
Doncaster branch was brilliant served by Dani she was so helpful and explained everything I needed to know. Thank you Dani

Reply from Vodafone UK - Doncaster Frenchgate
Very friendly staff .Helpfull and easy to talk to. We were greated straight away.Mihaela who served us was very knowledgeable and helped by giving us advise and sorted us out with three upgrades.

Reply from Vodafone UK - Doncaster Frenchgate

Reply from Vodafone UK - Doncaster Frenchgate
What made my experience great was the help from a wonderful staff member called Mihaela. Her knowledge of the peoducts and patience in helping me to choose my next model were second to none. I can not compliment her helpfulness enough.

Reply from Vodafone UK - Doncaster Frenchgate

Reply from Vodafone UK - Doncaster Frenchgate
Sharan was very helpful to me in store, I upgraded with the wrong phone he helped me swap the phone, helped me fix my sons that hadn’t been working. Helped me get great deals for new phones, existing numbers and an iPad. Very kind and patient

Reply from Vodafone UK - Doncaster Frenchgate
I was treated very professionally and attentively by the staff.

Reply from Vodafone UK - Doncaster Frenchgate
Danii helped me with my inquiry today and she was very helpful with my issues and managed to sort them all out for me..thankyou danii

Reply from Vodafone UK - Doncaster Frenchgate
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