Vodafone UK - Doncaster Frenchgate Reviews 

247
TrustScore 5 out of 5

4.9

Unit 36 , Frenchgate Centre, DN1 1SR Doncaster, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Visited Vodafone Doncaster today and met Andreea. What a pleasant surprise it was to find a someone who was so friendly and helpful and took the time to actually listen to the problems we were having... See more

Company replied

Rated 5 out of 5 stars

Danii was very efficient, not pushy at all and explained everything in a clear and concise manner. They managed to get us a fantastic deal and provided us with the exact device we wanted with ver... See more

Company replied

Rated 5 out of 5 stars

Grate service from Andreea and full team was amazing and helpful, thanks Andreea for sort out are 3 account with no stress, clear helpful advice, hope to see again at are next upgrade 😀

Company replied

Rated 5 out of 5 stars

Andreea helped us upgrade our data. Andreea was very helpful and very personable. She remembered myself and my wife from a couple of years ago when we upgraded our phones which made us feel very welco... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Doncaster Frenchgate

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 36 , Frenchgate Centre, DN1 1SR, Doncaster, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

247 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(247)

40,694 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and pleasant experience with…

Fast and pleasant experience with Robert. Helped with my my inquiry about another product

March 14, 2026
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Jamie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The person seeing too me was very helpfull

The person seeing too me was very helpful and gave plenty of advise for a plan tailored too me

March 13, 2026
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Jack,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excelent at Vodafone Doncaster store…

Excelent at Vodafone Doncaster store from Andreea

March 13, 2026
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Sharon,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jon-Luke Customer Service …

Jon-Lukes customer service was absolute first class. He gave a brilliant customer experience and we will certainly recommend and return on his behalf. Well done

February 21, 2026
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Carl,

Thanks for the lovely review and fantastic support for Jon-Lukes.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andreaa and the team in the store are…

Andreaa and the team in the store are always super helpful and friendly and always helping you get the best deal .we are always happy with our service and broadband and andreaa always goes above and beyond.The other staff in store are helpful and friendly too .You have a great team in the Doncaster store and they are an asset to the company wouldn’t deal with another store .

February 14, 2026
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Kim,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

Excellent, professionals and friendly service. Andreea was very knowledgeable and helpful

February 11, 2026
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Grainne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andreea the sales assistant was very…

Andreea the sales assistant was very helpful and sorted what I needed during my visit.

February 11, 2026
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Patrick,

Thanks for the lovely review and fantastic support for Andreea.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick,Efficient Service

I was served by Andreea.Very lovely lady with great customer service.She was able to help me get a good deal.
Quick efficient service.

February 11, 2026
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Hilly,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

PhilD

Went into the Doncaster store for an upgrade on my phone .not sure which phone was essential for me so the assistant Jon Luke advised us which phone was best suited for me
He was very knowledgeable about the item and also very helpful and pleasant
Would recommend going to Jon Luke again if I needed help with anything.

January 16, 2026
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danii was super friendly and super…

Danii was super friendly and super helpful and explained everything really well for us to understand

February 2, 2026
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sharing gave excellent service

Sharan gave excellent service

February 2, 2026
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sharan was absolutely brilliant

Sharan was absolutely brilliant. Very helpful, courteous, professional and polite. Explained everything very thoroughly. Ensured I understood everything. Made the whole process a great experience thankyou so much

January 29, 2026
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Maggie,

Thanks for the lovely review and fantastic support for Sharan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tamzin was extremely helpful in moving…

Tamzin was extremely helpful in moving my number across from pay as you go to contract. Couldn't be happier with my service today

January 24, 2026
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Shirley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sharan was very helpful and assisted me…

Sharan was very helpful and assisted me with my issues, my granddaughter is very happy thank you

January 24, 2026
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey there,

Thanks for the lovely review and fantastic support for Sharan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sharan was very helpful today.

January 21, 2026
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Olivia,

Thanks for the lovely review and fantastic support for Sharan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andreea helped me today with my upgrade…

Andreea helped me today with my upgrade and explain in details how to do our claim cash back.thankyou for your help .alleays really kind

January 18, 2026
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Constantin,

Thanks for the lovely review and fantastic support for Andreea.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Rated 5 out of 5 stars

Great experience in store

Great experience in store, with John Luke. Thanks for sorting out my upgrades. Great patience and diligence as he worked through the different needs for each mobile.

January 17, 2026
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Paul,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andreea provided a good service with my…

Andreea provided a good service with my upgrade thankyou

January 16, 2026
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Tica,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tamzin was absolutely outstanding she…

Tamzin was absolutely outstanding she had patience and was so helpful and understanding and explained everything so I could understand

January 13, 2026
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Ian,

Thanks for the lovely review and fantastic support for Tamzin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Treated as a valued Customer and left the Store having experienced EXCELLENT service

From entering the Store, I was given a warm welcome from Danii, a Customer Adviser. I asked her several different questions regarding my Contracts for both my Home Broadband and my Pay Monthly SIM. She took time to research my requests and gave me detailed answers to all of my questions, which she also wrote down. In summary, in my opinion, she went the “extra mile” and I was left with a great Customer experience. Thanks again, Danii ! :-)

January 4, 2026
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Scott,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look