The Manager, Sam and previously Jade provided an excellent service to try and help solve a problem that both online agents and consumer care were dealing with and I dont even have a current active vod... See more
Company replied
Location
Switch location8 Cornhill, DT1 1BA Dorchester, GB
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See what reviewers are saying
Lucie was amazing, she sorted out our problems with getting the internet connected in our new property and explained everything perfectly. Thank you Lucie
Company replied
Walking into the shop today to change my mobile was a real pleasure to be greeted by such happy, funny and helpful staff. Thomas and Sam both gave such a great service with a smile and a laugh,we... See more
Company replied
Mya and the manager - Dorchester Branch have been so helpful and informative . I felt extremely anxious following a very worrying new plan set in place over a phone call from Vodafone which I will ne... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dorchester
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
8 Cornhill, DT1 1BA, Dorchester, United Kingdom
4.9
Excellent
161 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I thought Sam and Becky were really…
I thought Sam and Becky were really good! Very helpful and caring.
June 4, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hey Paula,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great team
Matt, Ben and Sam have all been so helpful in dealing with our multiple issues!
Very knowledgeable and efficient and sorted everything out. Coffee ☕ was much appreciated too, thank you.
May 16, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hey Eloise,
Thanks for the lovely review and fantastic support for Matt, Ben and Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
What a fantastic team
Absolutely outstanding service from the staff at this store in Dorchester. From the moment I walked in I was greeted by the manager Sam who was really friendly and helpful. I sat down with Jade who was also really friendly and professional, she sorted me out with a new iPhone and a cheaper monthly bill.
There was also another member of staff in the shop called Becky, I didn’t talk to her but she deserves some praise too. I watched her dealing with an older gentleman, she was absolutely fantastic with this old man and it was so nice to see.
Thank you all for being good with my dog Alfie too.
Great store and fantastic staff
May 23, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hey Anthony,
Thanks for the lovely review and fantastic support for Sam and team. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam was fantastic
Sam was fantastic! He helped me with a good deal and then he helped me set up a new account as I had troubles with certain apps.
May 5, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hey John,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam was very helpful and supportive.
May 2, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hey Adrian,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely blinding service from Ben
Absolutely blinding service from Ben. He was delightful and very informative.
May 2, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hey Sharon,
Thanks for the lovely review and fantastic support for Ben. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from the Vodafone…
Excellent service from the Vodafone store in Dorchester. Becky and Sam were very helpful!
April 11, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hey Shirley,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Becky and Sam.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely fantastic service from Sam
April 11, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hey Enid,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam was excellent
Sam was excellent! He helped fix my WhatsApp. I'm very pleased and grateful!
March 6, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Thanks for sharing your fabulous feedback, Sophie. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A very helpful and patient team
A very helpful and patient team. I was very impressed. Thank you for all your help
March 3, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hello Karen,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fabulous service from the team
March 3, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hello, Lynne,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Special shoutout for Sam
Special shoutout for Sam. He was very polite and welcoming. He explained everything and gave good advice. Excellent customer service.
February 10, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hi Paul,
This is a great review for Sam. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I was very pleased with Ben and…
I was very pleased with Ben and Matthew, they spent a lot of time gerting my new phone set up. They were kind and very patient. Brilliant service! Michael
February 12, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hi Michael,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Outstanding service from Matt
Outstanding service from Matt. Really helpful and polite young man. He also gave me a nice cup of coffee
February 6, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hi there,
Thanks for your review for Matt. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Brilliant service from the dorchester…
Brilliant service from the dorchester team. Matt was really helpful and efficient. They were all really kind, it was a good atmosphere.
January 15, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent servic3 from Sam
Excellent servic3 from Sam. He's a great help!
January 3, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Thanks for your five star review, Paul! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very professional service from Sam
Very professional service from Sam. He was really patient with myself getting up and running on my phone. I had problems with a few apps.
January 2, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hey Doug,
Thanks for letting us know what an amazing job Sam did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben set up the plan for me and helped…
Ben set up the plan for me and helped me pair my phone to my watch. Really helpful service indeed!
January 2, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hey Roger,
Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Service with a smile
Service with a smile. Its rare you see that these days. I thought the manager Sam was very friendly, helpful and efficient.
December 11, 2024
Unprompted review
Reply from Vodafone UK - Dorchester
Hi David, thanks for your review and your lovely words for Sam! It's just what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The team here in the Dorchester branch…
The team here in the Dorchester branch have always been ever so helpful. Thanks for being so kind!
December 6, 2024
Unprompted review
Reply from Vodafone UK - Dorchester
Hi Beryl. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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