Mya and the manager - Dorchester Branch have been so helpful and informative . I felt extremely anxious following a very worrying new plan set in place over a phone call from Vodafone which I will ne... See more
Company replied
8 Cornhill, DT1 1BA Dorchester, GB
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Mya and the manager - Dorchester Branch have been so helpful and informative . I felt extremely anxious following a very worrying new plan set in place over a phone call from Vodafone which I will ne... See more
Company replied
Walking into the shop today to change my mobile was a real pleasure to be greeted by such happy, funny and helpful staff. Thomas and Sam both gave such a great service with a smile and a laugh,we... See more
Company replied
I visited Vodafone yesterday with my daughter. Sam the new manager was very helpful and polite, he sorted my daughters phone account out for her and explained everything clearly. Whilst Sam was doing... See more
Company replied
Splendid service from Sarah and Lily, in the Dorchester shop. They listened carefully to what we needed and worked out how to provide us with the best broadband deal. They solved the problem with chan... See more
Company replied
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8 Cornhill, DT1 1BA, Dorchester, United Kingdom
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Sam was helpful and polite. He helped me set up my new phone and slent a llt of time and care with me.

Reply from Vodafone UK - Dorchester
Ever so grateful for the service provided in this store. It’s a pleasure to visit here.

Reply from Vodafone UK - Dorchester

Reply from Vodafone UK - Dorchester

Reply from Vodafone UK - Dorchester
Sam helped us sort out our phones, contracts and saved us money! Great job, thanks Sam.

Reply from Vodafone UK - Dorchester
Mya and the manager - Dorchester Branch have been so helpful and informative . I felt extremely anxious following a very worrying new plan set in place over a phone call from Vodafone which I will need to resolve . I will only use this branch going forward for my Vodafone contract . Thank you Mya !

Reply from Vodafone UK - Dorchester
Ben was absolutely terrific. He spent a lot of his time and care with me to help me fix my WiFi calling. I am ever so grateful. Thank you Ben!

Reply from Vodafone UK - Dorchester
Thank you to Sam for the guidance and helping with a new upgrade and helping with issues he is well worth your time very grateful and supportive with things thank you to Sam I appreciate your services

Reply from Vodafone UK - Dorchester
Thank you for Sam and his help making things easier and really helping us with also great service with him very well appreciated and happy with everything he’s done

Reply from Vodafone UK - Dorchester
Mya was was extremely helpful and explained everything really well.
We were thinking of changing our provider but decided to stay partly because we can come into the shop.

Reply from Vodafone UK - Dorchester
Top class service from Mya. She gave me plenty of details and information on how to use my phone.

Reply from Vodafone UK - Dorchester
They were both superb! Very friendly, welcoming and made me laugh. I am.very fond of this store

Reply from Vodafone UK - Dorchester
Staff are very welcoming, knowledgable and friendly in this store, very happy with the service

Reply from Vodafone UK - Dorchester
Walking into the shop today to change my mobile was a real pleasure to be greeted by such happy, funny and helpful staff.
Thomas and Sam both gave such a great service with a smile and a laugh,we need more people like you,no one knows what a person is going through in life so its always nice to be kind.
Thank you for making my visit a happy one.

Reply from Vodafone UK - Dorchester
The lady that served me was extremely helpful! I think her name is Maya.

Reply from Vodafone UK - Dorchester
The service Sam provided was BrilliNt. He helped fix my phone after not turning on for 3 days. I am absthrilled to back up and running

Reply from Vodafone UK - Dorchester
Samuel was very polite, professional, friendly and endearing. I want to give him special praise.

Reply from Vodafone UK - Dorchester
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