The Manager, Sam and previously Jade provided an excellent service to try and help solve a problem that both online agents and consumer care were dealing with and I dont even have a current active vod... See more
Company replied
Location
Switch location8 Cornhill, DT1 1BA Dorchester, GB
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See what reviewers are saying
Lucie was amazing, she sorted out our problems with getting the internet connected in our new property and explained everything perfectly. Thank you Lucie
Company replied
Walking into the shop today to change my mobile was a real pleasure to be greeted by such happy, funny and helpful staff. Thomas and Sam both gave such a great service with a smile and a laugh,we... See more
Company replied
Mya and the manager - Dorchester Branch have been so helpful and informative . I felt extremely anxious following a very worrying new plan set in place over a phone call from Vodafone which I will ne... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dorchester
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
8 Cornhill, DT1 1BA, Dorchester, United Kingdom
4.9
Excellent
161 reviews
Asks customers to review
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Brilliant experience upgrading my phone…
Brilliant experience upgrading my phone with Jade. Even though it took a little while to get served due to having a busy store. It was well worth the wait - she was very caring and kind and helped me choose the best deal
November 15, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
I stopped by in the store from holiday…
I stopped by in the store from holiday and I was totally surprised of how wonderful and friendly the team are. They spent special care with me to help fix a long lasting issue on my phone
November 14, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I went to Vodafone Dorchester today and…
I went to Vodafone Dorchester today and saw Ben and Jade with a problem on my iphone. It would not connect to the internet at all and within 10 minutes they had found out it was my APN which helps the phone connect to the internet or private networks [who knew]. The rebooted it and all is great again. This is after several calls to Vodafone who couldn't sort it out. Well done you two and thank you.
November 13, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Came in to store and was really helpful…
Came in to store and was really helpful and prompt to fix my issue. Great coffee as well!
November 6, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jade was absolutely superb
Jade was absolutely superb. Also IV had great service when Iv been in this shop before. Very happy!
November 4, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hi. We're happy to hear that you received superb service! We appreciate you taking the time to share your positive experience in our shop. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dropped in the store today to get my…
Dropped in the store today to get my phone working. I saw Sam, who was very lovely and fixed my issue. Now I can enter competitions.
October 16, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
I have been a customer for Vodafone for…
I have been a customer for Vodafone for many years. I have come into the Dorchester branch on many occasions and they have always een super nice, friendly and helpful. They always give me special care and a lot of time, for which I am super grateful for
October 16, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
I was very pleased with the level of…
I was very pleased with the level of service from the manager. He was very kind and helpful.
October 4, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hey Mark,
Thanks for the lovely review and fantastic support for our team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The staff member was very polite and…
The staff member was very polite and informative. I think she was called Jane
September 10, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hey Mick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant service from Jade
Brilliant service from Jade. This branch has always been great and delivered the best service
September 5, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
We're happy to hear that you received brilliant service! We appreciate you taking the time to share your positive experience with our branch.
Thanks,
Vodafone Social Media Team
Ben was very polite and professional
Ben was very polite and professional. He spent a great deal of time and care with me and my partner. Very happy with his service.
September 5, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review and share your positive experience.
Thanks,
Vodafone Social Media Team
The advisor was excellent
The advisor was excellent, I can't remember hos name but he was very kind and helpful. Infact all the staff are
August 20, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hey Claire,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We came in again to see Sam
We came in again to see Sam. Once again, he was exceptional! He helped me wirh everything and was extremely friendly.
August 14, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hey V,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I thought Ben was wonderful
I thought Ben was wonderful. He has helped me on 3 separate occasions now
August 14, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hey Teresa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We popped into the dorchester branch…
We popped into the dorchester branch and was greeted by the manager Sam. He was lovely, then he passed me onto Ben who was also lovely. Both were very welcoming, charming and extremely knowledgeable. They spent great care taking care of my needs and I left saving money on my broadband and phone
August 11, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hey Mr and Mrs A Palmer,
Thanks for the lovely review and fantastic support for Sam and Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service from Sam
Absolutely brilliant service from Sam. He spent a lot of time and care with me and solved all my issues. Well done Sam! I can’t thank you enough!
August 1, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hey Joy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jade was delightful
Jade was delightful. She transferred all my things across from my old phone to the new one.
July 22, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hey Sue,
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben was a great help hopefully all…
Ben was a great help hopefully all sorted
July 19, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hey there,
Thank you for your review. It's always lovely to read such nice feedback about Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The assistant manager Ben was super…
The assistant manager Ben was super helpful. He helped me set up my emails. I am very grateful
July 2, 2025
Unprompted review
Reply from Vodafone UK - Dorchester
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dorchester
Hi Christine. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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