The Manager, Sam and previously Jade provided an excellent service to try and help solve a problem that both online agents and consumer care were dealing with and I dont even have a current active vod... See more
Company replied
8 Cornhill, DT1 1BA Dorchester, GB
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The Manager, Sam and previously Jade provided an excellent service to try and help solve a problem that both online agents and consumer care were dealing with and I dont even have a current active vod... See more
Company replied
Lucie was amazing, she sorted out our problems with getting the internet connected in our new property and explained everything perfectly. Thank you Lucie
Company replied
Walking into the shop today to change my mobile was a real pleasure to be greeted by such happy, funny and helpful staff. Thomas and Sam both gave such a great service with a smile and a laugh,we... See more
Company replied
Mya and the manager - Dorchester Branch have been so helpful and informative . I felt extremely anxious following a very worrying new plan set in place over a phone call from Vodafone which I will ne... See more
Company replied
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8 Cornhill, DT1 1BA, Dorchester, United Kingdom
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Top class service from Mya. She gave me plenty of details and information on how to use my phone.

Reply from Vodafone UK - Dorchester
They were both superb! Very friendly, welcoming and made me laugh. I am.very fond of this store

Reply from Vodafone UK - Dorchester
Staff are very welcoming, knowledgable and friendly in this store, very happy with the service

Reply from Vodafone UK - Dorchester
Walking into the shop today to change my mobile was a real pleasure to be greeted by such happy, funny and helpful staff.
Thomas and Sam both gave such a great service with a smile and a laugh,we need more people like you,no one knows what a person is going through in life so its always nice to be kind.
Thank you for making my visit a happy one.

Reply from Vodafone UK - Dorchester
The lady that served me was extremely helpful! I think her name is Maya.

Reply from Vodafone UK - Dorchester
The service Sam provided was BrilliNt. He helped fix my phone after not turning on for 3 days. I am absthrilled to back up and running

Reply from Vodafone UK - Dorchester
Samuel was very polite, professional, friendly and endearing. I want to give him special praise.

Reply from Vodafone UK - Dorchester
All staff were great. Particularly Jade who fixed my gmail.

Reply from Vodafone UK - Dorchester
Ben at Dorchester was very helpful. Thanks

Reply from Vodafone UK - Dorchester
Assistant was Ben and he was very helpful, ensured I got all my contacts back as lost them. He had excellent knowledge.

Reply from Vodafone UK - Dorchester
Sam and the dorchester team were very welcoming and friendly! They went above and beyond to help me. I sm very grateful! Keep up the great work!

Reply from Vodafone UK - Dorchester
Mya was superb. She helped me solve my battery problem.

Reply from Vodafone UK - Dorchester
Excellent, professional and very knowledgeable person, Samuel.
He succeed in sending an email with photo attachments , which several people had tried to do since Friday

Reply from Vodafone UK - Dorchester
Ben was very efficient, helpful and clear. He helped me remove a virus from my phone which took him time, but I was ever so grateful.

Reply from Vodafone UK - Dorchester
Happy with the service from Becky. She helped me set up.my phone and gave me the data I require.

Reply from Vodafone UK - Dorchester
I came into the shop and the agents were excellent. Jade in particular was very good and gave me a great deal

Reply from Vodafone UK - Dorchester
Absolutely brilliant service fr9m the manager

Reply from Vodafone UK - Dorchester
Very happy with the level of service in this store, Made was particularly helpful

Reply from Vodafone UK - Dorchester
Very impressed. It’s not many stores you get sublime service. Very professional, understanding, empathetic, clear, caring, friendly and extremely helpful.

Reply from Vodafone UK - Dorchester
Very polite, friendly, professional and accommodating store

Reply from Vodafone UK - Dorchester
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