I needed help transferring from an old iPhone 8 to my new iPhone 17e. I didn’t have the first clue where to start and Amy in Vodafone made everything look so simple. She managed to fully set up my new... See more
Company replied
Location
Switch location105 High Street, DG1 2BN Dumfries, GB
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See what reviewers are saying
As usual, the Dumfries personnel were amazing. Ro was brilliant, taking the time to Go through everything with me, saving me money in the process and helping me out of a schoolboy error. Amazing stor... See more
Company replied
We needed to review the internet package on our mobile WiFi device. We visited the Vodafone store in Dumfries and Roh helped us revise our package, without any issue. He also assisted us with... See more
Company replied
Danny was the most helpful person I have ever had the pleasure of meeting, professional helpful and very friendly. I explained my disabilities and she really made me feel like zi hsd no problems. I ca... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dumfries
Written by the company
Contact info
105 High Street, DG1 2BN, Dumfries, United Kingdom
4.9
Excellent
149 reviews
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Got new sim plan and home wifi sorted
December 20, 2024
Unprompted review
Reply from Vodafone UK - Dumfries
Hi Paul, Thanks for your awesome feedback.
All the best, The Vodafone Social Media Team
Got my upgrade this time ,once again…
Got my upgrade this time ,once again great looked after well.transfer done by manager . Thanks
November 20, 2024
Unprompted review
Reply from Vodafone UK - Dumfries
Hi Thomas. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
He gave Excellent service instore
He gave Excellent service instore , my phone was stolen but the manager managed to get all my photos back onto my new phone which was such a relief
So thankful
November 18, 2024
Unprompted review
Reply from Vodafone UK - Dumfries
Hi Campbell,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very friendly
Very friendly, helpful and patient service with dannii. Much appreciated. Many thanks.
November 6, 2024
Unprompted review
Reply from Vodafone UK - Dumfries
Hi Jeanette,
What super feedback for Dannii! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service inshore my WhatsApp…
Excellent service inshore my WhatsApp was deleted by mistake now restored , tha js to the manager rk
November 6, 2024
Unprompted review
Reply from Vodafone UK - Dumfries
Hi Frances,
Thanks for taking the time to share your positive experience in store. We really appreciate it! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Dumfries
Hi Karen,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
Thanks,
The Vodafone Social Media Team
Visited local Vodafone store today and…
Visited local Vodafone store today and service was out standing an would highly recommend sol from dumfries store thank you 💪🤜🤛
October 12, 2024
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Duncan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dumfries
Hi Judex. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service couldn’t ask for better
Great service couldn’t ask for better! New lower cost sim plan. Only thing missing was a cuppa 👍
September 28, 2024
Unprompted review
Reply from Vodafone UK - Dumfries
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Excellent service as always in Dumfries…
Excellent service as always in Dumfries Vodafone. Moves husbands no. Over from Tesco mobile because Vodafone signal is the best in Dumfries for a long time now
September 27, 2024
Unprompted review
Reply from Vodafone UK - Dumfries
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Reply from Vodafone UK - Dumfries
Thanks for the lovely review, Linzi! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dannii was the most helpful person I…
Danny was the most helpful person I have ever had the pleasure of meeting, professional helpful and very friendly. I explained my disabilities and she really made me feel like zi hsd no problems. I can't thank Danny enough about her help today and so excited about my new phone she organised for me
September 6, 2024
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Avril,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
No bother at all
No bother at all , everyone in come instore for a problem, usually see Danni, saw manager Ro today.
Thanks
August 29, 2024
Unprompted review
Reply from Vodafone UK - Dumfries
Hi Brenda,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Fantastic helpful
Fantastic helpful, face to face service.
Served by manager Ro
August 27, 2024
Unprompted review
Reply from Vodafone UK - Dumfries
Thanks for the brilliant review, Doreen. We really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Dumfries
Hey Laura,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Internet package review
We needed to review the internet package on our mobile WiFi device.
We visited the Vodafone store in Dumfries and Roh helped us revise our package, without any issue.
He also assisted us with our mobile phone packages.
Roh was exceptional in every aspect of our visit. Professional, friendly and efficient.
August 20, 2024
Unprompted review
Reply from Vodafone UK - Dumfries
Hi there,
This is a great review for Roh. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks, Vodafone Social Media team
Very happy with the service setting up…
Very happy with the service setting up new phone and help claim the headphones from samsung
August 17, 2024
Unprompted review
Reply from Vodafone UK - Dumfries
Hey James,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dumfries
Hey Davie,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Great help in store of
Great help in store setting up roaming package before trip abroad
June 29, 2024
Unprompted review
Reply from Vodafone UK - Dumfries
Hi Hannah. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I lost my phone in a leaf pile and was…
I lost my phone in a leaf pile and was unable to access my Taylor swift tickets, the guy in store was very helpful reassured me and was quickly able to sort out the issue, I can now access my Taylor swift tickets
May 18, 2024
Unprompted review
Reply from Vodafone UK - Dumfries
Hi there,
Thank you for reviewing your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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