I had a excellent response from Ro in the Vodafone shop. Everything was easy to understand and he took his time to explain everything excellently Top marks.
Company replied
Location
Switch location105 High Street, DG1 2BN Dumfries, GB
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See what reviewers are saying
We needed to review the internet package on our mobile WiFi device. We visited the Vodafone store in Dumfries and Roh helped us revise our package, without any issue. He also assisted us with... See more
Company replied
Danny was the most helpful person I have ever had the pleasure of meeting, professional helpful and very friendly. I explained my disabilities and she really made me feel like zi hsd no problems. I ca... See more
Company replied
I came into the Vodafone Dumfries shop yesterday and the service was 11/10. The staff were really friendly and helpful, and they took the time to explain everything clearly without rushing me. The... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dumfries
Written by the company
Contact info
105 High Street, DG1 2BN, Dumfries, United Kingdom
4.9
Excellent
138 reviews
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Reply from Vodafone UK - Dumfries
Hey Kate,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very happy today upgrading my phone
Very happy today upgrading my phone. The sales advisor went above and beyond and gave me a great deal. Ro
May 20, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Katie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a excellent response from Ro in…
I had a excellent response from Ro in the Vodafone shop.
Everything was easy to understand and he took his time to explain everything excellently
Top marks.
May 20, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Chic,
Thanks for the lovely review and fantastic support for Ro.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New sim deal
Went in to sort out direct debit but left with a better deal
May 9, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Sean,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service from Amie
Came in for my upgrade and Amie sorted everything from start to finish with no hassle. She explained all my options clearly, made sure I got the best deal, and had everything set up quickly. Really friendly, knowledgeable, and just made the whole process easy. Couldn’t ask for better service.
April 4, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Vicky,
Thanks for the lovely review and fantastic support for Amie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience and helped with number…
Great experience and helped with number of upgrades and issues today.
April 3, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Superb
Moved from utility warehouse to Vodafone and Aime made the whole thing seamless, ready for number transfer on Tuesday.
Happy with my new phone and all set up.
Thanks Aime!
April 3, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Ronald,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Aime.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amie was great
Amie got me a great deal, good service and set up my phone in no time
April 3, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Martin,
Thanks for the lovely review and fantastic support for Amie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dumfries
Hey Lauren ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came into the Vodafone Dumfries shop…
I came into the Vodafone Dumfries shop yesterday and the service was 11/10. The staff were really friendly and helpful, and they took the time to explain everything clearly without rushing me. They took the time to have a great chat with me while dealing with the issue I had with my phone Excellent customer service ✅
March 14, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Jamie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Ro was fantastic once again
Ro was fantastic once again. Always get good service from the Dumfries store. Wouldn’t go past them.
March 14, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Stewart,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I am extremely with the service…
I am extremely with the service provided by Rob in Dumfries. Please give him a bonus!
March 11, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Vanda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good service from the fella thanks
March 4, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Iain,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Needed help transferring everything…
Needed help transferring everything from old phone to new phone. Amie got it all set up and everything works very happy
February 28, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Struan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dumfries
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Couldn't have been better
Fantastic support from Amy - super helpful and reassuring.
January 31, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Kerry,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amie at the Dumfries store was friendly…
Amie at the Dumfries store was friendly and efficient, fabulous service!
January 30, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Rena,
Thanks for the lovely review and fantastic support for Amie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Needed a new sim for my work phone but…
Needed a new sim for my work phone but didn’t want to spend a lot. Amie sorted out a sim for £10, no complaints very happy customer
January 15, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service thank you manager
January 14, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Keith,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service lost my pho e very…
Great service lost my pho e very helpful served by manager
January 12, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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