I needed help transferring from an old iPhone 8 to my new iPhone 17e. I didn’t have the first clue where to start and Amy in Vodafone made everything look so simple. She managed to fully set up my new... See more
Company replied
Location
Switch location105 High Street, DG1 2BN Dumfries, GB
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See what reviewers are saying
As usual, the Dumfries personnel were amazing. Ro was brilliant, taking the time to Go through everything with me, saving me money in the process and helping me out of a schoolboy error. Amazing stor... See more
Company replied
We needed to review the internet package on our mobile WiFi device. We visited the Vodafone store in Dumfries and Roh helped us revise our package, without any issue. He also assisted us with... See more
Company replied
Danny was the most helpful person I have ever had the pleasure of meeting, professional helpful and very friendly. I explained my disabilities and she really made me feel like zi hsd no problems. I ca... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dumfries
Written by the company
Contact info
105 High Street, DG1 2BN, Dumfries, United Kingdom
4.9
Excellent
149 reviews
Asks customers to review
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I came into the Vodafone Dumfries shop…
I came into the Vodafone Dumfries shop yesterday and the service was 11/10. The staff were really friendly and helpful, and they took the time to explain everything clearly without rushing me. They took the time to have a great chat with me while dealing with the issue I had with my phone Excellent customer service ✅
March 14, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Jamie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Ro was fantastic once again
Ro was fantastic once again. Always get good service from the Dumfries store. Wouldn’t go past them.
March 14, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Stewart,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I am extremely with the service…
I am extremely with the service provided by Rob in Dumfries. Please give him a bonus!
March 11, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Vanda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good service from the fella thanks
March 4, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Iain,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Needed help transferring everything…
Needed help transferring everything from old phone to new phone. Amie got it all set up and everything works very happy
February 28, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Struan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dumfries
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Couldn't have been better
Fantastic support from Amy - super helpful and reassuring.
January 31, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Kerry,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amie at the Dumfries store was friendly…
Amie at the Dumfries store was friendly and efficient, fabulous service!
January 30, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Rena,
Thanks for the lovely review and fantastic support for Amie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Needed a new sim for my work phone but…
Needed a new sim for my work phone but didn’t want to spend a lot. Amie sorted out a sim for £10, no complaints very happy customer
January 15, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service thank you manager
January 14, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Keith,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service lost my pho e very…
Great service lost my pho e very helpful served by manager
January 12, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Purchased new phone from Amie
Purchased new phone from Amie. Very seamless experience and set up my new phone. Would recommend Amie to anyone
January 12, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Amie in Vodafone was brilliant setting…
Amie in Vodafone was brilliant setting up new contract and phone and also got me better price on WiFi. Great service
January 10, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey,
Thanks for the lovely review and fantastic support for Amie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. No waiting, clear instructions fr0m manager
January 6, 2026
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Marjory,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sol was a great help as usual
Sol was a great help as usual. Top service.
December 13, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Jonathan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from managet
December 6, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Jake,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good and happy with the news phone…
Very good and happy with the news phone
Thank you so much
December 5, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Chinonso,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dumfries
Hey William,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amie was very professional
Amie was very professional, so helpful and made the upgrade very easy a pleasure to do business with.
November 21, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hey James,
Thanks for the lovely review and fantastic support for Amie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Advisor today was great (sol) sorted…
Advisor today was great (sol) sorted out new broadband package and happy with that
November 14, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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