I needed help transferring from an old iPhone 8 to my new iPhone 17e. I didn’t have the first clue where to start and Amy in Vodafone made everything look so simple. She managed to fully set up my new... See more
Company replied
Location
Switch location105 High Street, DG1 2BN Dumfries, GB
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See what reviewers are saying
As usual, the Dumfries personnel were amazing. Ro was brilliant, taking the time to Go through everything with me, saving me money in the process and helping me out of a schoolboy error. Amazing stor... See more
Company replied
We needed to review the internet package on our mobile WiFi device. We visited the Vodafone store in Dumfries and Roh helped us revise our package, without any issue. He also assisted us with... See more
Company replied
Danny was the most helpful person I have ever had the pleasure of meeting, professional helpful and very friendly. I explained my disabilities and she really made me feel like zi hsd no problems. I ca... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dumfries
Written by the company
Contact info
105 High Street, DG1 2BN, Dumfries, United Kingdom
4.9
Excellent
149 reviews
Asks customers to review
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Phone has several viruses
Phone has several viruses , reset and back up restore needed , left with manager and got sorted .Great
May 7, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Hazel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mqnqger was Great couldn't be more…
Mqnqger was Great couldn't be more helpful if you tried.
May 5, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Anne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dumfries
Hey Darrin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Service was great instore from manager …
Service was great instore from manager , very helpful I always shop here.Thank you
May 1, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Ann,
It's wonderful to hear such positive feedback from you! We truly appreciate it.
Should you need any assistance, feel free to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Team
The manager Ro Was so kind and patience
The manager Ro Was so kind and patience
April 28, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Stuart,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Such a straightforward easy experience, great offer as well. Definitely recommend.
April 12, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Amy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and informative
Very helpful and informative, excelant service, Ro very helpful first class
April 3, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Billy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aimee is outstanding
Aimee is outstanding. Fixed a problem I had with a new phone within minutes. Far exceeds the call centre customer centre.
March 31, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Pleasant staff no issues at all great…
Pleasant staff no issues at all great service from manager
March 11, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hello David,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service Thank you to the manager
Great service Thank you to the manager
March 8, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Great service as always
Great service as always, nothing ever a problem. Always use sol at Dumfries always makes it so easy when sorting phone contract out 10/10. Won’t go anywhere else.
March 5, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hi Jai,
It's great to see your positive feedback for Sol. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Magic first class by manager thanks
March 3, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hello Robert,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Friendly helpful advice
Friendly helpful advice, got what I needed thanks to that.
February 15, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
EBay not working
EBay not working , old phone too old to have new software , everything moved over to new phone I had with me by manager Ro.
February 14, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Thanks for the great feedback for Margaret, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
it was good customer care and servise
it was good customer care and service with a plesent time and good advice on there deals served by Ro thanks
February 6, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hi Laura,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent service instore got all we…
Excellent service instore got all we needed great
Service by manager Ro
February 5, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hi David,
We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Lovely experience with Dannii made…
Lovely experience with Dannii made everything easy & explained things thoroughly. Listened to my needs & delivered the best option & plan . Thank you so much
January 29, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hi Mr Wilson,
We appreciate your positive feedback for Dannii. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent customer service as always…
Excellent customer service as always from the Dumfries store
January 11, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Got a good deal,with freelaptop like…
Got a good deal,with freelaptop like Samsung phones
January 11, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dumfries
Hey Jenny, This is great to see. Thanks for your feedback ☺️
All the best, The Vodafone Social Media Team
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