I needed help transferring from an old iPhone 8 to my new iPhone 17e. I didn’t have the first clue where to start and Amy in Vodafone made everything look so simple. She managed to fully set up my new... See more
Company replied
Location
Switch location105 High Street, DG1 2BN Dumfries, GB
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See what reviewers are saying
As usual, the Dumfries personnel were amazing. Ro was brilliant, taking the time to Go through everything with me, saving me money in the process and helping me out of a schoolboy error. Amazing stor... See more
Company replied
We needed to review the internet package on our mobile WiFi device. We visited the Vodafone store in Dumfries and Roh helped us revise our package, without any issue. He also assisted us with... See more
Company replied
Danny was the most helpful person I have ever had the pleasure of meeting, professional helpful and very friendly. I explained my disabilities and she really made me feel like zi hsd no problems. I ca... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dumfries
Written by the company
Contact info
105 High Street, DG1 2BN, Dumfries, United Kingdom
4.9
Excellent
149 reviews
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Fantastic customer service from Ro…
Fantastic customer service from Ro today, spent a lot of time to ensure I got the right product. 10/10
November 13, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great service came in for lost sim
Great service came in for lost sim
Gentleman served me
November 13, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Dumfries
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
I always find the service in store excellent especially when I get served by Ro
I always find the service Instore excellent especially when served bt Ro
October 9, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
All good manager kept my number I lost
All good manager kept my number I lost
October 9, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Friendly and helpful staff who could…
Friendly and helpful staff who could set everything up for me without any hassle. Discussed all price options to make sure I had the best deal. Highly recommend
October 3, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent friendly service ,and done…
Excellent friendly service ,and done quickly. By ro
September 6, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Ro was excellent
Ro was excellent, he was polite, efficient and very understanding to my needs. Excellent service.
September 3, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
This is great, we appreciate you taking the time to leave us this review.
Thanks,
Vodafone Social Media Team
New Phone
First class service.Listened to your queries.Very polite served by ro.
September 2, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
We're happy to hear that you found our service first class.
We appreciate your feedback,
Vodafone Social Media Team
Could not have asked for better
Could not have asked for better.
Transferred everything too by manager thanks
August 6, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hi Brian,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Excellent service again thank you same…
Excellent service again thank you same as my husbands phone served again by manager
August 2, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hey William,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service Thank you
Excellent service Thank you
Served by store manager
August 2, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hey William,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dumfries
Hey there,
Thanks for your comments. It's always great to hear such positive remarks.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely spot on explained everything…
Absolutely spot on explained everything clear and precise. Thank you excellent service 👏 thanks ro
July 10, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Have a great service all the time…
Have a great service all the time instore
This time the manager helped me connect my mifi to my phone .ta
July 9, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful sorted my problem
Very helpful sorted my problem
Very quick freidly as usual. Sorted by manager
July 5, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Shirley,
This is fantastic to hear! We really appreciate the feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spam on my phone
Spam on my phone , manager Ro sorted phone out , excellent service
June 30, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Margo,
Thanks for the lovely review and fantastic support for Ro.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The staff are very helpful and patient…
The staff are very helpful and patient ans helped me to reconnect. Thank you - Ro
June 7, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hi Fiona.
Thanks for your positive feedback,
Vodafone Social Media Team
Great deal and service from Sol in…
Great deal and service from Sol in Dumfries thanks again!! 👍🏼
June 6, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hi Stuart, we are pleased to hear about your fantastic experience. It's great to hear Sol was helpful and delivered an excellent service. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Young man very helpful full transfer…
Young man very helpful full transfer done by manager today. Thanks
June 2, 2025
Unprompted review
Reply from Vodafone UK - Dumfries
Hey Bill,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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