Huge shoutout to Thomas for making what usually feels like a headache so effortless! I hate setting up mobile plans because it often comes with hidden fees or confusion, but Thomas was completely tran... See more
Company replied
Location
Switch locationUnit 20 , Overgate Shopping Centre, DD1 1UG Dundee, GB
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See what reviewers are saying
I'm very impressed with the help from Thomas from the Vodafone shop in the overrated in dundee I'm a carer and my son has autism and Thomas helped in every step of the way in securing the fone my s... See more
Company replied
I've been traveling to the UK and my Canadian SIM stopped working, Thomas was super helpful and managed to find me a cheap option to use data during my stay. Thomas was kind, friendly, and always made... See more
Company replied
We had a good experience in Vodafone Dundee overgate. Brandon was very helpful and knowledgeable. He was able to calculate 5 different models for us almost instantaneously. He was honest and gave us s... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dundee Overgate
Written by the company
Contact info
Unit 20 , Overgate Shopping Centre, DD1 1UG, Dundee, United Kingdom
4.9
Excellent
216 reviews
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friendly customer service
friendly customer service , spoke with frank who gave me a good Sim deal and would come back again.
August 21, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Frank,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Itu was very helpful professional and…
Itu was very helpful professional and friendly and helped me greatly with my new phone and contract, thank you.
August 17, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Came in looking for a broadband change
Came in looking for a broadband change, Frank was really helpful, helped me set everything up, as well as get a new SIM card with my contract. Very helpful staff in the store in general, thank you:)
August 16, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
We're happy to hear that you had a great experience in our store. We appreciate the lovely feedback.
Thanks,
Vodafone Social Media Team
Came for a new contract got first class…
Came for a new contract got first class service from frank left with smile on my face.
August 16, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
It's wonderful that you left with a smile, and we appreciate your positive feedback!
Vodafone Social Media Team
Mr Thomas
Mr Thomas
Excellent service and very friendly person. As a foreign customer really happy about his service. Excellent customer service…
August 15, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Manoj,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fabulous service
Fabulous service in Dundee nethergates branch. Brandon provided excellent customer service, very knowledgeable and left very happy! He doesn’t just help because it’s a job he genuinely wants to help customers get what they really want with no pressure.
July 22, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi Laura,
Thank you so much for your wonderful review and the amazing support you’ve shown for Brandon —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Outgoing calls not available on phone
Outgoing calls not available on phone - member staff reset call history
Thomas
July 22, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Dawn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Frank
Frank, has been a great help today and j am happy with the service.
July 4, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Anshul,
Thanks for the lovely review and fantastic support for Frank.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Service
Had a problem with my phone and Brandon talked me through how to fix it, great service!
June 30, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Christopher,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thomas was very informative and…
Thomas was very informative and efficient full marks I am very happy with the service Thomas provided.
June 26, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Elaine,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service step by step…
Excellent service step by step information about my new iPhone 16.very helpful with all questions I asked.Im very happy with new phone and deal i got very happy customer.
May 19, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi Nicola, we are pleased to hear about your fantastic recent experience. Thank you for your 5 star feedback. We hope you enjoy your new device.
Thanks,
Vodafone Social Media Team
Phone set up
Itu was excellent he spent his time fixing my problem he is a credit to your company
June 6, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi, we are pleased to hear about your fantastic recent experience. It's great to hear Itu was so helpful and was able to troubleshoot to success. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Came in for an upgrade
Came in for an upgrade, Frank sorted us out and was very helpful.
June 6, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi Ellie, we are pleased to hear about your fantastic recent experience. It's great to hear Frank was so helpful. Thank you for your 5 star feedback. We hope you enjoy your upgrade.
Thanks,
Vodafone Social Media Team
Was on the store and Itu was really…
Was on the store and Itu was really helpful, helped me sort out my phone
May 30, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Citure,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ashley was really helpful talking us…
Ashley was really helpful talking us through all the best options! Making the phone upgrade a smooth and easy process.
May 30, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Emily,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Was having issues with my phone not working properly, Brandon went above and beyond with his service. Would highly recommend seeing him.
May 28, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Kitanna,
Thanks for the lovely review and fantastic support for Brandon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Needed help with my phone not working
Needed help with my phone not working, came into the Vodafone shop and Frank helped me with the problem, great service, very lovely boy
May 29, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Dott,
Thanks for the lovely review and fantastic support for Frank.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Outstanding customer service received…
Outstanding customer service received from Thomas ...I was in a tricky situation with my phone snd he sorted absolutely everything out for me. He was so calm reassuring sbd kind. Excellent customer care...thanks so much!
May 16, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was in the shop earlier and Itu was…
Was in the shop earlier and Itu was really helpful.
Great customer service
April 29, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey AK,
I'm delighted to know that our store agent Itu successfully resolved the issue for you. We truly appreciate your wonderful review.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
thanks frank!!!!
thank you frank for helping me upgrade my current phone! staff in this store have always been helpful with questions or issues :)
April 14, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Sarah,
Thanks for the lovely review and fantastic support for Frank.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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