Huge shoutout to Thomas for making what usually feels like a headache so effortless! I hate setting up mobile plans because it often comes with hidden fees or confusion, but Thomas was completely tran... See more
Company replied
Unit 20 , Overgate Shopping Centre, DD1 1UG Dundee, GB
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Huge shoutout to Thomas for making what usually feels like a headache so effortless! I hate setting up mobile plans because it often comes with hidden fees or confusion, but Thomas was completely tran... See more
Company replied
I'm very impressed with the help from Thomas from the Vodafone shop in the overrated in dundee I'm a carer and my son has autism and Thomas helped in every step of the way in securing the fone my s... See more
Company replied
I've been traveling to the UK and my Canadian SIM stopped working, Thomas was super helpful and managed to find me a cheap option to use data during my stay. Thomas was kind, friendly, and always made... See more
Company replied
We had a good experience in Vodafone Dundee overgate. Brandon was very helpful and knowledgeable. He was able to calculate 5 different models for us almost instantaneously. He was honest and gave us s... See more
Company replied
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Unit 20 , Overgate Shopping Centre, DD1 1UG, Dundee, United Kingdom
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Reply from Vodafone UK - Dundee Overgate
Thomas helped me with my upgrade, super service and great deal offered!

Reply from Vodafone UK - Dundee Overgate
Michael was really informative and thr process was quick and easy.

Reply from Vodafone UK - Dundee Overgate
Was served by Brandon and he was very friendly and helpful, thanks!

Reply from Vodafone UK - Dundee Overgate
Thomas has been a great help for my new contract, good deal, great service

Reply from Vodafone UK - Dundee Overgate
Ashley was incredible helped my husband bad a new phone and helped with the day at transfer too, lovely girl

Reply from Vodafone UK - Dundee Overgate
Diogo was very helpful in getting me a new phone found the whole experience very excellent

Reply from Vodafone UK - Dundee Overgate
Very helpful and friendly experience. Would come back

Reply from Vodafone UK - Dundee Overgate
Michael was absolutely brilliant, very patient helping me with phone problems. Away from shop very happy lady and know how to solve things myself.
Nice to meet a genuine gentleman ! Thanks Michael
X

Reply from Vodafone UK - Dundee Overgate

Reply from Vodafone UK - Dundee Overgate

Reply from Vodafone UK - Dundee Overgate
Excellent service from Brandon
Straight to the point listened to the customer
Left store very happy

Reply from Vodafone UK - Dundee Overgate
Visited your Dundee store today and was served by Emma. She was very helpful and fixed my phone for me. She was very friendly and kind.

Reply from Vodafone UK - Dundee Overgate
Very great advices provided by Thomas, super friendly !

Reply from Vodafone UK - Dundee Overgate
Went in for help to get onto my Vodafone app,diogo was happy to help and very friendly,
Good customer service.

Reply from Vodafone UK - Dundee Overgate
Thanks to Ashley I
Managed to fix a few minor issues on my phone

Reply from Vodafone UK - Dundee Overgate
I visited Vodafone store at Dundee and spoke to Frank and he was very friendly and the service was seems less, very very happy and Frank with his service

Reply from Vodafone UK - Dundee Overgate
Was served by Frank in Dundee who was brilliant with me- went through all my requirements, worked around my budget and explained everything clearly. Five star service. :)

Reply from Vodafone UK - Dundee Overgate

Reply from Vodafone UK - Dundee Overgate
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