Huge shoutout to Thomas for making what usually feels like a headache so effortless! I hate setting up mobile plans because it often comes with hidden fees or confusion, but Thomas was completely tran... See more
Company replied
Location
Switch locationUnit 20 , Overgate Shopping Centre, DD1 1UG Dundee, GB
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See what reviewers are saying
I'm very impressed with the help from Thomas from the Vodafone shop in the overrated in dundee I'm a carer and my son has autism and Thomas helped in every step of the way in securing the fone my s... See more
Company replied
I've been traveling to the UK and my Canadian SIM stopped working, Thomas was super helpful and managed to find me a cheap option to use data during my stay. Thomas was kind, friendly, and always made... See more
Company replied
We had a good experience in Vodafone Dundee overgate. Brandon was very helpful and knowledgeable. He was able to calculate 5 different models for us almost instantaneously. He was honest and gave us s... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dundee Overgate
Written by the company
Contact info
Unit 20 , Overgate Shopping Centre, DD1 1UG, Dundee, United Kingdom
4.9
Excellent
216 reviews
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Received excellent service …
Received excellent service from Michael. Knowledgeable, explains well and kind person. Making sure we got the services we needed from vodaphone.
April 24, 2026
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey G Cook,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Life saver Diogo
My phone was not working so came in, in just a few minutes, my man Diogo fixed the problem for me, thank you
April 24, 2026
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Muhamad,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Brandon was so helpful and informative
Brandon was so helpful and informative. He made me feel comfortable and to understand what was happening.
April 21, 2026
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi Gerard 🙂 Thank you for taking the time to leave us this great review. We're glad to see you've had some really helpful and informative service from Brandon. If you need any help from us in the future you know where we are. Liam
Reply from Vodafone UK - Dundee Overgate
Hey Danyella,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brandon
Brandon, was excellent at his job and took his time going through everything with me today to ensure I was happy with the product i was purchasing.
He made me feel welcomed and vauled from the minute I went into the shop. He made the visit a pleasure with his great customer service. 10/10.
March 28, 2026
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Traveling to the UK
I've been traveling to the UK and my Canadian SIM stopped working, Thomas was super helpful and managed to find me a cheap option to use data during my stay. Thomas was kind, friendly, and always made sure I found what I was looking for. Really happy with my experience all around!
March 28, 2026
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Gabi,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael was very nice and patient with…
Michael was very nice and patient with me as I am nearly 80 . He explained everything very well and found me a really good deal for a new phone. Very good Customer service and easy to talk to.
March 20, 2026
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Robert,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Diogo
I was having such a horrible time with setting up my new phone so I came into store for some help and Diogo was more than helpful he saved my day
March 16, 2026
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Adam,
Thanks for the lovely review and fantastic support for Diogo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
10/10 service
The guy was lovely and figured out my issue without any hassle, very approachable
March 10, 2026
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Katie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dundee Overgate
Hey Mandy,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael has been extremely helpful and…
Michael has been extremely helpful and patient helping me with topping up my son s phone I d always come back ti this store as he s very kind
February 27, 2026
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey there,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
thx Thomas for your helpful advice I…
thx Thomas for your helpful advice I really appreciate it!
February 25, 2026
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi,
Thank you so much for your wonderful review and the amazing support you’ve shown for Thomas —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Got a great deal on a sim deal
Got a great deal on a sim only contract, thanks to Diogo 😊
January 31, 2026
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Eve,
Thanks for the lovely review and fantastic support for Diogo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Billing query
I had a contract query having renewed line rental and purchased a new handset before the end of my precious contract. Ashley from Vodafone explained that my handset payments had continued for the overlap period but my payments would be lower on next bill.
January 25, 2026
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Mike,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from Ashley
Fantastic service from
Ashley at the Overgate branch. I was feeling lost trying to navigate the different broadband options, Ashley was very patient and gave fantastic advice on what would work best for me. A very good experience and will definitely be back!
January 22, 2026
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Glen,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ashley was very helpful
Ashley was very helpful, she was straight over as soon as I entered the store and was on the ball dealing with me
December 20, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Ryan,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thomas
Thomas
We had a great experience at Vodafone Dundee Thomas solved all our phone issues. And first class service. Much appreciated
January 25, 2026
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Michael the vodafone rep was extremely…
Michael the vodafone rep was extremely helpful and patient with my enquiry. The problem was resolved to my complete satisfaction as he went above and beyond.
January 15, 2026
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Iain,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Brandon very friendly and helpful
Brandon very friendly and helpful. Able to explain options easily. Talked through process quickly.
January 10, 2026
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Carolyn,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Brandon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dundee Overgate
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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