Visited the store on Saturday as my dads phone was full of viruses and Brandon sat with us explained what was causing them and showed us how to remove them. Great service
Company replied
Unit 20 , Overgate Shopping Centre, DD1 1UG Dundee, GB
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Visited the store on Saturday as my dads phone was full of viruses and Brandon sat with us explained what was causing them and showed us how to remove them. Great service
Company replied
Really helpful and friendly staff , answering all my questions and nothing appeared to be a problem, as good an experience as I could have hoped for from Diogo.
Company replied
I've been traveling to the UK and my Canadian SIM stopped working, Thomas was super helpful and managed to find me a cheap option to use data during my stay. Thomas was kind, friendly, and always made... See more
Company replied
My contract was ending soon and I'd tried to get a new contract on line but found it too confusing !! Michael did it all and explained it all without making me feel an idiot! or old foggie! He was... See more
Company replied
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Unit 20 , Overgate Shopping Centre, DD1 1UG, Dundee, United Kingdom
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Really helpful and friendly staff , answering all my questions and nothing appeared to be a problem, as good an experience as I could have hoped for from Diogo.

Reply from Vodafone UK - Dundee Overgate
Visited the store on Saturday as my dads phone was full of viruses and Brandon sat with us explained what was causing them and showed us how to remove them. Great service

Reply from Vodafone UK - Dundee Overgate
Frank helped me out with a new phone and broadband.

Reply from Vodafone UK - Dundee Overgate
Came into the dundee shop, having issues with my sim and Frank helped me out alot

Reply from Vodafone UK - Dundee Overgate
Excellent service from Michael…great advice and we were happy with our new phones and contracts.

Reply from Vodafone UK - Dundee Overgate
Thomas from Dundee was excellent. He helped us for our problem. Great guy! Top french seller!
See you Thomas.

Reply from Vodafone UK - Dundee Overgate
Brilliant service in the Dundee store, Diogo the retail advisor was great excllent service.

Reply from Vodafone UK - Dundee Overgate
Thomas helped me through my broadband's transfer of ownership, he was super helpful!

Reply from Vodafone UK - Dundee Overgate

Reply from Vodafone UK - Dundee Overgate
Frank was very pleasant. Needed a mobile broadband and he helped out with that.

Reply from Vodafone UK - Dundee Overgate
My contract was ending soon and I'd tried to get a new contract on line but found it too confusing !!
Michael did it all and explained it all without making me feel an idiot! or old foggie!
He was cheery through it all and never once made me feel that I was a nuisance.
I always go to the Vodafone store for help .Its so much easier and less scrambling for my old brain .Thank you Michael and Vodafone for keeping the shops open .

Reply from Vodafone UK - Dundee Overgate
Received excellent service from Michael. Knowledgeable, explains well and kind person. Making sure we got the services we needed from vodaphone.

Reply from Vodafone UK - Dundee Overgate
My phone was not working so came in, in just a few minutes, my man Diogo fixed the problem for me, thank you

Reply from Vodafone UK - Dundee Overgate
Brandon was so helpful and informative. He made me feel comfortable and to understand what was happening.

Reply from Vodafone UK - Dundee Overgate

Reply from Vodafone UK - Dundee Overgate
Brandon, was excellent at his job and took his time going through everything with me today to ensure I was happy with the product i was purchasing.
He made me feel welcomed and vauled from the minute I went into the shop. He made the visit a pleasure with his great customer service. 10/10.

Reply from Vodafone UK - Dundee Overgate
I've been traveling to the UK and my Canadian SIM stopped working, Thomas was super helpful and managed to find me a cheap option to use data during my stay. Thomas was kind, friendly, and always made sure I found what I was looking for. Really happy with my experience all around!

Reply from Vodafone UK - Dundee Overgate
Michael was very nice and patient with me as I am nearly 80 . He explained everything very well and found me a really good deal for a new phone. Very good Customer service and easy to talk to.

Reply from Vodafone UK - Dundee Overgate
I was having such a horrible time with setting up my new phone so I came into store for some help and Diogo was more than helpful he saved my day

Reply from Vodafone UK - Dundee Overgate
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