Huge shoutout to Thomas for making what usually feels like a headache so effortless! I hate setting up mobile plans because it often comes with hidden fees or confusion, but Thomas was completely tran... See more
Company replied
Location
Switch locationUnit 20 , Overgate Shopping Centre, DD1 1UG Dundee, GB
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See what reviewers are saying
I'm very impressed with the help from Thomas from the Vodafone shop in the overrated in dundee I'm a carer and my son has autism and Thomas helped in every step of the way in securing the fone my s... See more
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I've been traveling to the UK and my Canadian SIM stopped working, Thomas was super helpful and managed to find me a cheap option to use data during my stay. Thomas was kind, friendly, and always made... See more
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We had a good experience in Vodafone Dundee overgate. Brandon was very helpful and knowledgeable. He was able to calculate 5 different models for us almost instantaneously. He was honest and gave us s... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dundee Overgate
Written by the company
Contact info
Unit 20 , Overgate Shopping Centre, DD1 1UG, Dundee, United Kingdom
4.9
Excellent
216 reviews
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In store help - 5/5
Great customer service in store, Frank helped me find the best deal and was super quick at getting everything sorted.
January 26, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Frank was excellent
Frank was excellent. Efficient and quality service. 👍🏻
January 25, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi James,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Brandon was extremely helpful and polite
January 22, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi Munar. Thank you for your review for Brandon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Anna Law from the Dundee branch of Vodafone was a tremendous help today and kept us right when upgrading our phones even when we asked her tricky questions . Even gave us a recommendation for lunch. Excellent service.
January 8, 2025
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi Peter,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New iPhone
After having a 3 month ordeal with o2, Frank and Anna from Vodafone Dundee sold me the new iPhone that I had been waiting for o2 to deliver since September.
It was a breath of fresh air to experience service like the two of them gave me after my experiences with o2.
A man came in with an issue with a product and because the shop was due to close, Frank arranged an appointment with him to come back to rectify his problem. I nearly fell off my chair when I seen this as I was so used to the mob across the mall telling me that all they do is sell phones and putting up their "phone 202" wall.
Even Vodafone's 191 compared to o2's 202 is like night and day.
Vodafone have sorted problem's with the PAC code on my behalf which was actually a problem caused by o2 and not once was I put in a queue or forced to fight with a pointless automated machine.
Please Vodafone, do not change!
Big thanks again
Blair
December 5, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Blair, Welcome aboard! IT's great to se you've had such an awesome start to your time with us. If you ever ned anything, just pop us a message via Facebbok, X, or Instagrm nad we'll be happy to help.
Thanks, The Vodafone Social Media Team
Came for an upgrade today Frank was…
Came for an upgrade today Frank was fantastic, quick service
December 21, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey, It's great to see Frank made your upgrade a quick and easy process. All the best, The Vodafone Social Media Team
Frank sorted me with a new phone and…
Frank sorted me with a new phone and was really pleasant
December 20, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Robbie-Jane, Thanks for your fab feedback for Frank.
All the best, The Vodafone Social Media Team
Very helpful and friendly staff
Very helpful and friendly staff. Calm environment. Itu was very kind and efficient.
December 14, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Amazing service from Itu
December 14, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Upgrade
Upgrade. Great cost Friendly staff - frank was efficient and helpful
December 14, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Frank was very a helpful and kind…
Frank was very a helpful and kind employee that got us a good deal
December 14, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Frank was very helpful and friendly
Frank was very helpful and friendly. Talked us through everything.
December 14, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Reply from Vodafone UK - Dundee Overgate
Hey GU,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thomas was super helpful
Thomas was super helpful. I’m very glad he attended me and so happy with the service. ⭐️⭐️⭐️⭐️⭐️
December 11, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi Elena,
This is a great review for Thomas. Thanks for taking your time to share. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Brandon was a great help today and very…
Brandon was a great help today and very efficient
November 23, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Came in to get an ipad for my daughter…
Came in to get an ipad for my daughter and Frank was super helpful and very patient ☺️
November 18, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi Sara,
Thanks for your review for Frank. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Frank - vodaphone dundee
Have been with Three for 11 years and upgrade religiously every time. I stopped by Vodaphone Dundee and chatted to Frank who showed a good deal on an S24 Ultra, I'm now with Vodaphone. Thanks you.
November 16, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi Ryan,
Thank you for taking the time to leave us a 5 star review! We're glad to have you with us.
Thanks,
The Vodafone Social Media Team
Reply from Vodafone UK - Dundee Overgate
Hi Robbie,
Thanks for your review for Frank. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Would highly recommend vodafone
Was excellent service from sales advisor Thomas 👍
November 9, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi Gordon,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly staff- Frank
Went in on Friday as I was due an upgrade. Spoke with Frank who was friendly and helped straight away. He asked what I was looking for and managed to get the best deal. Very helpful and happy with experience.
November 1, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi Louise,
This is lovely feedback for Frank. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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