Huge shoutout to Thomas for making what usually feels like a headache so effortless! I hate setting up mobile plans because it often comes with hidden fees or confusion, but Thomas was completely tran... See more
Company replied
Location
Switch locationUnit 20 , Overgate Shopping Centre, DD1 1UG Dundee, GB
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See what reviewers are saying
I'm very impressed with the help from Thomas from the Vodafone shop in the overrated in dundee I'm a carer and my son has autism and Thomas helped in every step of the way in securing the fone my s... See more
Company replied
I've been traveling to the UK and my Canadian SIM stopped working, Thomas was super helpful and managed to find me a cheap option to use data during my stay. Thomas was kind, friendly, and always made... See more
Company replied
We had a good experience in Vodafone Dundee overgate. Brandon was very helpful and knowledgeable. He was able to calculate 5 different models for us almost instantaneously. He was honest and gave us s... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dundee Overgate
Written by the company
Contact info
Unit 20 , Overgate Shopping Centre, DD1 1UG, Dundee, United Kingdom
4.9
Excellent
216 reviews
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Was served by Brandon who dealt with my…
Was served by Brandon who dealt with my query very quickly and professionally. Very happy with the service
October 26, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Good experience
I don’t usually leave reviews, but Thomas was incredibly helpful to me, so I wanted to say it 🙏
October 12, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi Smith,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Dundee Overgate
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Great service
Had issues with my data and tried troubleshooting online but didn’t help me. Went into this branch and Frank couldn’t have been more helpful. Sat down and looked into my problem and got it sorted explaining to me what had happened. Polite and patient with me as well.
September 30, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi Shannon,
Thank you for taking the time to leave a review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Dundee Overgate
Thanks for your fab feedback Jenna.
All the best, The Vodafone Social Media Team
Great service
Friendly service, talked through what deal would be of more benefit and made it easy to understand
September 19, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi Samantha,
It's great to hear about your recent experience, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thomas was really sound and help us for…
Thomas was really sound and help us for our upgrade and transfer
September 18, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi Frances,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brandon helped us out so well and…
Brandon helped us out so well and managed to get us our WiFi sorted in our new move
September 9, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi Hannah,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The person that dealt with us was…
The person that dealt with us was really good and was able to resolve the issue that we had.
August 20, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi Fiona,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Joe s did a great job helping me with…
Joe s did a great job helping me with my upgrade. Great service highly recommended
August 18, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Thanks for the great feedback for Joe.
All the best, The Vodafone Social Media Team
Joe S was great and made the…
Joe S was great and made the interaction easy and was very friendly. Would highly recommend.
August 17, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Robbie, This is fantastic! I'm glad to see Joe was able to help.
Thanks, The Vodafone Social Media Team
Got a brilliant deal I was not…
Got a brilliant deal I was not expecting from Frank, extremely helpful
August 2, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
I'm glad we were able to find you a great deal from Frank! Thanks for your awesome feedback, The Vodafone Social Media Team
Came in store with a problem with my…
Came in store with a problem with my bill. Spoke to Brandon who explained it all for me in a way I understand, great service!
July 29, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi Steven,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Brandon has helped got the issue resolved.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Joe S was fantastic
Joe S was fantastic, he was friendly, helpful and extremely knowledgeable. He sorted out my mobile and broadband and got me a great deal. I couldn't be happier with the experience. Thanks so much.
July 12, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi Joyce,
Thanks for sharing this great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I came in to Vodafone...with a massive…
I came in to Vodafone...with a massive situation with my phone and Joe S was a great help and sorted it straight away...highly recommend Joe S 👍
June 14, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hey Phil,
Thanks for taking the time to share this amazing feedback! We're so happy you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Thomas and his boss were very…
Thomas and his boss were very informative and helpful. Great customer services .
June 8, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi there,
Thank you for your review. It’s great to hear of your positive experience with Thomas. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Dundee Overgate
Hey Phillipa,
Thank you for your review! We're delighted that Joe L provided a great service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Brandon was a great help
Brandon was a great help. 10/10 would recommend to a friend
May 30, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi John,
It's great to hear about your recent experience and feedback for Brandon. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Had a great experience in store with…
Had a great experience in store with Joe S, very friendly and helpful.
May 26, 2024
Unprompted review
Joe S was an excellent salesman and…
Joe S was an excellent salesman and very helpful. I have been a customer with Vodafone for a long time and this has been a very good experience. Thank you Joe S for all your help
May 23, 2024
Unprompted review
Reply from Vodafone UK - Dundee Overgate
Hi Beth,
Thank you for your review, and for sharing the experience you had with Joe. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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