Vodafone UK - Dunstable Reviews 

161
TrustScore 5 out of 5

4.9

4 Nicholas Way, Quadrant Centre, LU6 1TD Dunstable, GB


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Rated 5 out of 5 stars

Ive recently joined Vodafone via the Dunstable Store and i can honestly Say i cannot remember the last time i hâd such a Pleasant experience buying a phone in store. So smooth and seemless. Would high... See more

Company replied

Rated 5 out of 5 stars

I had come into store today for some help with my device as i had an issue. Phone kept flickering and stumbling however an advisor there sorted it out in seconds! Amazing, wish i got his name but an e... See more

Company replied

Rated 5 out of 5 stars

Excellent service by Leigh really impressed with the knowledge and help to get me on the right packages for me and my wife with new phones and Vodafone contracts effortless all up and sorted couldn'... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Dunstable

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 4 Nicholas Way, Quadrant Centre, LU6 1TD, Dunstable, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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4.9

All reviews

(161)

41,094 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful as always and job done as…

Very helpful as always and job done as asked

November 21, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Elizabeth,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Ryhan was very helpful and very polite…

Ryhan was very helpful and very polite and sorted us out a good deal - we were really pleased with his help and service.

November 16, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Phollipa,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us when getting a new deal.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and professional help…

Great service and professional help from ryhan

November 16, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Doris,

Thank you for taking the time to leave us a 5 star review!

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant very helpful

Brilliant very helpful
Leigh and Mario 10/10 customer service

November 12, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Ian,

This is lovely feedback for Leigh and Mario. Thanks for taking your time to share.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Solve my problem straighr away

Solve my problem straighr away

November 11, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hello, Malcolm,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

What an asset Mario is to your…

What an asset Mario is to your company!! We had issues with backing up a phone but Mario did everything he could to sort the problem out..its a lovely relaxed atmosphere in store and we are very happy with the service from Mario..we highly recommend Dunstable's Vodafone shop ..they really know their stuff!!
Thanks so much for your support

October 5, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Abi,

What super feedback for Mario! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Good service helpfull every time I see…

Good service helpfull every time I see leigh

October 3, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi William,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service & friendly staff

Great service from Mario today. Very helpful and knowledgable and looks for the best deals.. great!!

October 3, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Nicola,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

I came into the shop and got a new…

I came into the shop and got a new contract. Mario helped me find the tarif that best suits my needs. Very helpful.

October 2, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Maria,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with the new contract.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Ryan.

Great service by Ryan.

September 29, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hello, Gabriella,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in today and saw Ryhan with…

Came in today and saw Ryhan with regards to a phone upgrade. He went above and beyond with being super helpful and talking me through everything I need to know.
Thank you!!

September 4, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Vicky,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the service Ryhan has provided.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Great girl very helpfully always see her

Great girl very helpfully always see her

September 3, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Derek. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff

Great staff

September 3, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Jacqueline. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leigh was amazing and sorted my phone…

Leigh was amazing and sorted my phone out and I would come to see her again

September 2, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Barbara. Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Leigh.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

I had to visit the store after several hours on the phone. Leigh the store manager was fantastic. She sorted out the problem patiently and expertly and sorted my new upgrade. Leigh was friendly and welcoming. I would certain recommend this store. Thanks Leigh!

August 11, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Ms Heartfield,

Thanks for taking the time to review and sharing this great feedback for Leigh.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Leigh was good alway sees me and gives…

Leigh was good alway sees me and gives great service and have seen her for years for upgrade

August 3, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Thanks for reaching out the awesome service you received from Leigh. All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Ray and Mario have been absolutely…

Ray and Mario have been absolutely amazing !

August 2, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hey Leanne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, Leigh couldn’t do enough for me and went above and beyond to help thank you

July 16, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Simon,

Thank you for the positive feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Leigh was very helpful and professional

Leigh was very helpful and professional! Great service and another happy customer!! Thank you Vodafone in Dunstable!!

July 16, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Anna,

Thanks for taking the time to share this positive feedback with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Was very good

Was very good

July 9, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hello,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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