Vodafone UK - Dunstable Reviews 

161
TrustScore 5 out of 5

4.9

4 Nicholas Way, Quadrant Centre, LU6 1TD Dunstable, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ive recently joined Vodafone via the Dunstable Store and i can honestly Say i cannot remember the last time i hâd such a Pleasant experience buying a phone in store. So smooth and seemless. Would high... See more

Company replied

Rated 5 out of 5 stars

I had come into store today for some help with my device as i had an issue. Phone kept flickering and stumbling however an advisor there sorted it out in seconds! Amazing, wish i got his name but an e... See more

Company replied

Rated 5 out of 5 stars

Excellent service by Leigh really impressed with the knowledge and help to get me on the right packages for me and my wife with new phones and Vodafone contracts effortless all up and sorted couldn'... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Dunstable

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 4 Nicholas Way, Quadrant Centre, LU6 1TD, Dunstable, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

161 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(161)

41,223 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

Excellent experience.
Ryhan Hussain was excellent he helped me to setup my phone and explained me everything I needed.

December 10, 2023
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Jamil,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great team, excellent service

A big thank you to the guys that helped me with my new contract yesterday for the Google pixel 8 Pro.
The staff members were very knowledgeable and gave me a great breakdown of the plan.
They made sure I got a phone that suited my needs with a decent sized screen (for my bad eyes!).
Very friendly as well and made the experience super pleasant.
Thank you again, top notch and would definitely recommend to anyone!

December 2, 2023
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hey Sarah,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy

Excellent service was serviced by ryhan very polite and advised me on a new upgrade

November 21, 2023
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Szabo,

This is a great review for Ryhan. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Excellent service

Very helpful service sold me an iphone 15 pro, served by ryhan.

November 20, 2023
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Sukhjit,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mario was more than very helpful

Mario was more than very helpful , talked me through the options .No hard sales pitch very pleased I would recommend Vodaphone Dunstable

November 18, 2023
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi John,

Thanks for the great feedback for Mario. It's really appreciated.
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Great in-store service from Mario

Had a professional & friendly service from Mario at the Dunstable store, to discuss & sort out the renewal of two plans we've had from Vodafone. He provided me with the most appropriate contracts and at satisfactory prices, as we are loyal Vodafone customers. Very pleased with his efforts.

November 16, 2023
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hey Dominic,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service thank you Mario

The customer service was excellent, in particular Mario who walked me through all the plans Vodafone could offer, he was patient when I explained what I wanted and gave me thoughtful suggestions for what would suit me best. Overall a very pleasant experience.

October 27, 2023
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Allan,

We're pleased to hear about your recent experience with us. Thank you for reviewing and sharing this great feedback for Mario.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great people

Ive been browsing around different mobile networks for the last few weeks and i must say out of all the shops I’ve been in this is where I’ve found the most welcoming and delightful.
Will be back in the future.

October 28, 2023
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Michael,

It's great to hear about this experience. Thank you for reviewing and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I had come into store today for some…

I had come into store today for some help with my device as i had an issue. Phone kept flickering and stumbling however an advisor there sorted it out in seconds! Amazing, wish i got his name but an excellent service indeed!

October 25, 2023
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi James. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great atmosphere

Great atmosphere, you really feel like you are in a premium phone shop when you visit the Dunstable Vodafone shop. Will recommend to friends and family.

September 27, 2023
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Carys,

Thanks for taking the time to write such a great review! We're delighted that our Dunstable to team left such a brilliant impression.

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Ive recently joined Vodafone via the…

Ive recently joined Vodafone via the Dunstable Store and i can honestly Say i cannot remember the last time i hâd such a Pleasant experience buying a phone in store. So smooth and seemless. Would highly recommend anyone who is thinking of joining Vodafone to come into this store and talk to one of the advisors

September 21, 2023
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Vodafone

Great service from Vodafone, very helpful staff and assisted me and catered me to whatever I needed . I was assisted by Mario who was a lovely boy and swiftly got me whatever needed to get done

August 31, 2023
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good Shop!

Good bunch of advisers. Really made me understand how and airtime plan and device plan work. Im no good with tech so they have been very helpful

August 31, 2023
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Mike. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’ve been to this store and the team…

I’ve been to this store and the team has been very helpful. I highly recommend. Very nice staff.

August 31, 2023
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Nafissa. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mario was extremely helpful and helped…

Mario was extremely helpful and helped me to find the right cable for my phone. He was polite and cheerful.

July 31, 2023
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Debbie,

Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy upgrade managed to find package to…

Easy upgrade managed to find package to suit our needs and budget

Ryhan was polite and very helpful

July 31, 2023
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Jenna,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant and helpful

Brilliant and helpful. I came to the shop not having a clue what to do with my phone to make it stop being spam called. The lads inside the shop were swift and polite. I left the shop a happy man.

July 29, 2023
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Romania. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Riyhaan -served me today in Dunstable store. Understood the reason for my visit and delay with it effectively with lovely customer service

July 11, 2023
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Maria,

Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look