Vodafone UK - Dunstable Reviews 

161
TrustScore 5 out of 5

4.9

4 Nicholas Way, Quadrant Centre, LU6 1TD Dunstable, GB


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Rated 5 out of 5 stars

Ive recently joined Vodafone via the Dunstable Store and i can honestly Say i cannot remember the last time i hâd such a Pleasant experience buying a phone in store. So smooth and seemless. Would high... See more

Company replied

Rated 5 out of 5 stars

I had come into store today for some help with my device as i had an issue. Phone kept flickering and stumbling however an advisor there sorted it out in seconds! Amazing, wish i got his name but an e... See more

Company replied

Rated 5 out of 5 stars

Excellent service by Leigh really impressed with the knowledge and help to get me on the right packages for me and my wife with new phones and Vodafone contracts effortless all up and sorted couldn'... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Dunstable

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 4 Nicholas Way, Quadrant Centre, LU6 1TD, Dunstable, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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4.9

All reviews

(161)

41,223 reviews in the last 12 months

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Rated 5 out of 5 stars

Have been here several times and Leigh…

Have been here several times and Leigh is always very helpful, friendly and also remembers you. Great service!!

July 6, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryhan was good and was quick

Ryhan was good and was quick

June 21, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

HI Max,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service great staff

June 10, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Barbara. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great very helpful first class

June 9, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi William,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Store manager Leigh is so welcoming n…

Store manager Leigh is so welcoming n always ave a laugh with her

June 1, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Philip,

Thanks for this great review, we're so glad you had a positive experience in store.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience from ryhan

Great experience from ryhan

May 15, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Robyn,

Thanks for taking your time to leave this feedback for Ryhan. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Great customer service

Great customer service, chearful staff Ryhan

May 15, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi there,

Thanks for your review for our Dunstable store and Ryhan. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Gretq service from all

May 14, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Thanks for sharing your experience, Asidiya. We appreciate your review! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Bradley was amazing and so helpful

Bradley was amazing and so helpful. I've had so many troubles with vodafone and he managed to sort everything out. He's a great asset to the company

May 3, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Emma,

We appreciate your feedback and kind words about Bradley. If you ever need further help, don't hesitate to pop our team a message on:

If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Just poped in for a bill query and was…

Just poped in for a bill query and was helped by a lovely lad Mario. So helpful and also checked my acciubt for ugrade. Very happy with service.

April 30, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hey there,

Thanks for taking the time to share your feedback with us! We're delighted that Mario provided a great service.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very good and very helpful and don't…

Very good and very helpful and don't beat around the bush.

April 4, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hey Chris,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mario is an asset to the company!

Mario is an asset to the company!! He helped me with my issues providing great customer service and ensuring I had no more questions before I left! 5/5 stars can’t recommend him and Vodafone enough.

March 22, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryhan

Ryhan, from Dunstable was very nice.

March 7, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Sorin,

This is a great review for Ryhan. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

The assistant manager Mario was…

The assistant manager Mario was extremely welcoming and helpful. He sorted my problem on my phone with no fuss. He was patient with me and explained everything so even I could understand. Thank you Mario!

February 20, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Sue,

Thank you for your review. It’s great to hear of your positive experience with Mario. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful and knowledgeable with everyhting to do with tech.

February 25, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Jacob,

Thanks for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Sir Ryhan was very accommodating and…

Sir Ryhan was very accommodating and effecient in answering to querries and fast processing of phone ans sim plan.

February 4, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Dina,

We're pleased to hear about your recent experience. Thank you for your review, and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Mario is an extraordinary lad

Mario is an extraordinary lad. Every time we go in our issues are always fixed. Wonderful customer service!!

January 15, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Marinela. Thank you for your review for Mario. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service was done by Mario.

January 15, 2024
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Iosif. Thank you for your review for Mario. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryhan was very helpful

I think the patience of ryhan was outstanding setting up my voxi sim, especially dealing with this issue as it lasted 2 days and he helped me patiently

December 22, 2023
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Mick. Thank you for your review for Ryhan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryhan was very helpful

Ryhan was friendly, supportive, and easy to talk to also, he solved our issue

December 15, 2023
Unprompted review
Vodafone UK - Dunstable logo

Reply from Vodafone UK - Dunstable

Hi Emanuela,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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