Macauley and Keith went above and beyond to support me when discussing my options . I was given a fantastic discount and they were so helpful in actually helping me set up The new phone. Really. he... See more
Company replied
33 Silver Street, DH1 3RD Durham, GB
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Macauley and Keith went above and beyond to support me when discussing my options . I was given a fantastic discount and they were so helpful in actually helping me set up The new phone. Really. he... See more
Company replied
Helpful and Patient Staff I just spent an hour and a half with Ryan in the Durham branch of Vodafone and 3. He managed to sort out my accounts with 3 and looked carefully into the right contracts for... See more
Company replied
I came into store not long before they were due to close but they were so helpful. They answered all of my questions, showed me the products and explained everything to me clearly. They spen... See more
Company replied
Mcauley at Durham Vodafone was super helpful with my contract today. One of the most genuine people I’ve met. I overheard him speaking to another customer whilst I was having a look around and I was v... See more
Company replied
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33 Silver Street, DH1 3RD, Durham, United Kingdom
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Taz is brilliant sorted my phone and services 5*

Reply from Vodafone UK - Durham

Reply from Vodafone UK - Durham
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