I am just visiting the uk and was looking for an esim for a few days. The two gentlemen at this location were extremely helpful even though they couldn’t offer me any of their services. They allowed m... See more
Company replied
14 London Road, RH19 1AE East Grinstead, GB
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I am just visiting the uk and was looking for an esim for a few days. The two gentlemen at this location were extremely helpful even though they couldn’t offer me any of their services. They allowed m... See more
Company replied
I've found my visit to East Grinstead Vodafone store today an found andy an dan extremely helpful in every aspect I inquired about, very quick an easy I sincerely hope you guys can forward my appreci... See more
Company replied
Matt in East Grinstead got me a new phone and better plan, always great service and got my information moved over, thank you Vodafone and Matt for the great support
Company replied
Really helpful staff! Graham solved a problem I had with a frozen screen on my iPhone within minutes and then Ria helped me to upgrade to a new model quickly while Luca provided the best entertainme... See more
Company replied
Written by the company
14 London Road, RH19 1AE, East Grinstead, United Kingdom
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Erwin has been most helpful in this whole renewal transaction

Reply from Vodafone UK - East Grinstead
Matt in East Grinstead got me a new phone and better plan, always great service and got my information moved over, thank you Vodafone and Matt for the great support

Reply from Vodafone UK - East Grinstead
Erwin was very helpful and managed to secure some great deals for us. Thank you!

Reply from Vodafone UK - East Grinstead
Erwin got me a great new sim only deal, thanks Erwin and Vodafone

Reply from Vodafone UK - East Grinstead
Matt got me new phone and better deal, thanks vodafone and matt

Reply from Vodafone UK - East Grinstead
Matt was amazing and helped me get my data moved from old phone to new, great service and moved from p2 to Vodafone

Reply from Vodafone UK - East Grinstead
Matt in East grinstead got me a new deal and saved me money, thankyou vodafone and matt

Reply from Vodafone UK - East Grinstead
Matt got me set up with face recognition and check my account ti see when due thanks Vodafone and matt

Reply from Vodafone UK - East Grinstead
Matt for me a new tablet on offer thanks Vodafone

Reply from Vodafone UK - East Grinstead
Matt helped me to get my emails working again on my phone, service is always great with Vodafone and east grinstead

Reply from Vodafone UK - East Grinstead
When I go to East Grinstead Erwin and Ollie are always happy to help me

Reply from Vodafone UK - East Grinstead
I was looking at getting a new phone as mine was old, went into Vodafone in east grinstead and Matt the store manager spent time finding me a new phone and a new plan which was costing me less, as always thank you Vodafone and amazing service by Matt

Reply from Vodafone UK - East Grinstead
Needed to get my data moved from my old phone to new phone, Matt in the shop said he could move it all over and even got me a cheaper plan at the same time, thank you Vodafone and matt

Reply from Vodafone UK - East Grinstead
Had problems with my phone and wasn’t able to get any signal, popped into east grinstead store where a gentleman called Matt helped me to get back up and running again, thanks for the great service

Reply from Vodafone UK - East Grinstead
Very friendly member of staff, he was quite helpful with sorting my contract!

Reply from Vodafone UK - East Grinstead
Katie and Erwin were so lovely and helpful!

Reply from Vodafone UK - East Grinstead
The worker was extremely helpful and knowledgeable about the type of available contracts for me. I usually struggle with setting up phone services and he made the process very easy. Incredibly well run store and the worker was kind and patient. Overall highly impressed with my service.

Reply from Vodafone UK - East Grinstead
I had a great customer experience with Erwin today. He went through all the possibilities of upgrading my phone and Sim was extremely helpful. I am still deciding on what phone to go with so I will be returning soon.

Reply from Vodafone UK - East Grinstead
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