I went into the Vodafone East Grinstead store with a problem with my phone signal kept dropping around my area. I was assisted by Calum. He listened to my problems and helped me resolve my issues by f... See more
Company replied
Location
Switch location14 London Road, RH19 1AE East Grinstead, GB
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I was very impressed with the service Erwin gave me. Have been a Vodafone customer for many years and feel very comfortable with the service the East Grinstead branch have given me.
Company replied
I am always so happy to come into this shop because the people in here are always so helpful and understanding for this old lady of 81 years old !!
Company replied
Vodafone east grinstead Matt got me a new SIM only and new device, thank you Matt and thanks Vodafone always great service
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - East Grinstead
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
14 London Road, RH19 1AE, East Grinstead, United Kingdom
4.9
Excellent
221 reviews
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10/10 highly recommended
I am just visiting the uk and was looking for an esim for a few days. The two gentlemen at this location were extremely helpful even though they couldn’t offer me any of their services. They allowed me to use the guest wifi and offered me a seat while I tried to buy an eSIM online. This was definitely the best way to start my vacation in London, encountering people who went above and beyond to help me in a non-transactional manner. And they were extremely pleasant and friendly. 1000% recommend
January 24, 2026
Unprompted review
Reply from Vodafone UK - East Grinstead
Hey Johanne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Luca and his team were class
Luca and his team were class! Great service from start to finish, professional advice, well explained and I left with a lovely new phone! Thanks for everything! X
January 23, 2026
Unprompted review
Reply from Vodafone UK - East Grinstead
Hey Jamie,
Thanks for the lovely review and fantastic support for Luca and his Team.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Erwin was amazing oli was very helpful…
Erwin was amazing oli was very helpful both did a great job
January 18, 2026
Unprompted review
Reply from Vodafone UK - East Grinstead
Hey Andy,
Thanks for the lovely review and fantastic support for Erwin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Luca at East Grinstead was super…
Luca at East Grinstead was super helpful sorting issues and saved me lots of money per month!
January 8, 2026
Unprompted review
Reply from Vodafone UK - East Grinstead
Hey Mr R Northover,
Thanks for the lovely review and fantastic support for Luca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service &knowledge
Excellent customer service &knowledge
East Grinstead branch comes highly recommend
January 6, 2026
Unprompted review
Reply from Vodafone UK - East Grinstead
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - East Grinstead
Hey Moyra,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
East Grinstead store
I went into the East Grinstead store today to get a new phone and contract, with the aim of moving from a different provider.
The store was warm, clean and calm and the staff were really friendly as I walked in.
I was seen by Luca who was professional and really helpful. He was clear with the details about how my number transfers from the old provider to Vodafone.
The whole process was quick and smooth and really easy.
Thank you for making the process so easy Luca.
December 28, 2025
Unprompted review
Reply from Vodafone UK - East Grinstead
Hey Katie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
great service from Luca and the team in…
great service from Luca and the team in store, helped me get my phone data working again and provided a sim for my youngest, would recommend.
December 24, 2025
Unprompted review
Reply from Vodafone UK - East Grinstead
Hey Leah,
Thanks for the lovely review and fantastic support for Luca.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Edwin was great and helpful
December 22, 2025
Unprompted review
Reply from Vodafone UK - East Grinstead
Hey Harriyott,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Luca and marry were very helpful and…
Luca and marry were very helpful and got me a great deal
December 14, 2025
Unprompted review
Reply from Vodafone UK - East Grinstead
Hey Wanyama,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Erwin was very friendly and helpful…
Erwin was very friendly and helpful when I came in to upgrade my phone. He went through all the best deals and double checked everything to make sure it was the best one for me. He even recommended a shop down the road where I could get a discount on a phone case and protector.☺️
November 23, 2025
Unprompted review
Reply from Vodafone UK - East Grinstead
Hey Emily,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Over the moon!
Came in today to see Luca in hopes for a great deal. And he delivered more than I expected. Best value for money!
November 15, 2025
Unprompted review
Reply from Vodafone UK - East Grinstead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - East Grinstead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Luca and Josh were very helpful and…
Luca and Josh were very helpful and polite and we achieved what was required very efficiently
November 15, 2025
Unprompted review
Reply from Vodafone UK - East Grinstead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Perfect and professional customer…
Perfect and professional customer service as usual!👌👌👌
Josh 10/10!
November 7, 2025
Unprompted review
Reply from Vodafone UK - East Grinstead
Hi. We're happy to hear that you had a perfect and professional experience with us. Thank you for sharing your positive feedback; we appreciate it greatly! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joshua
Joshua was so helpful today and sorted out my problems and got me a better deal
November 7, 2025
Unprompted review
Reply from Vodafone UK - East Grinstead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Matt was excellent and helped me with…
Matt was excellent and helped me with several options
October 24, 2025
Unprompted review
Reply from Vodafone UK - East Grinstead
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Helpful
Helpful, friendly and knowledgeable, especially Luca and Josh
October 16, 2025
Unprompted review
Reply from Vodafone UK - East Grinstead
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Very knowledgeable and helpful and…
Very knowledgeable and helpful and makes me feel valued and heard.
October 15, 2025
Unprompted review
Reply from Vodafone UK - East Grinstead
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Great service!
Josh and the team were brilliant. Came in for a simple upgrade but ended up with a contract health check on other numbers. Very knowledgable and honest/transparent with the process.
October 11, 2025
Unprompted review
Reply from Vodafone UK - East Grinstead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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