I went into the Vodafone East Grinstead store with a problem with my phone signal kept dropping around my area. I was assisted by Calum. He listened to my problems and helped me resolve my issues by f... See more
Company replied
14 London Road, RH19 1AE East Grinstead, GB
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I went into the Vodafone East Grinstead store with a problem with my phone signal kept dropping around my area. I was assisted by Calum. He listened to my problems and helped me resolve my issues by f... See more
Company replied
I was very impressed with the service Erwin gave me. Have been a Vodafone customer for many years and feel very comfortable with the service the East Grinstead branch have given me.
Company replied
I am always so happy to come into this shop because the people in here are always so helpful and understanding for this old lady of 81 years old !!
Company replied
Vodafone east grinstead Matt got me a new SIM only and new device, thank you Matt and thanks Vodafone always great service
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14 London Road, RH19 1AE, East Grinstead, United Kingdom
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Erwin was very helpful and managed to secure some great deals for us. Thank you!

Reply from Vodafone UK - East Grinstead
Erwin got me a great new sim only deal, thanks Erwin and Vodafone

Reply from Vodafone UK - East Grinstead
Matt got me new phone and better deal, thanks vodafone and matt

Reply from Vodafone UK - East Grinstead
Matt was amazing and helped me get my data moved from old phone to new, great service and moved from p2 to Vodafone

Reply from Vodafone UK - East Grinstead
Matt in East grinstead got me a new deal and saved me money, thankyou vodafone and matt

Reply from Vodafone UK - East Grinstead
Matt for me a new tablet on offer thanks Vodafone

Reply from Vodafone UK - East Grinstead
Matt helped me to get my emails working again on my phone, service is always great with Vodafone and east grinstead

Reply from Vodafone UK - East Grinstead
I was looking at getting a new phone as mine was old, went into Vodafone in east grinstead and Matt the store manager spent time finding me a new phone and a new plan which was costing me less, as always thank you Vodafone and amazing service by Matt

Reply from Vodafone UK - East Grinstead
Needed to get my data moved from my old phone to new phone, Matt in the shop said he could move it all over and even got me a cheaper plan at the same time, thank you Vodafone and matt

Reply from Vodafone UK - East Grinstead
Had problems with my phone and wasn’t able to get any signal, popped into east grinstead store where a gentleman called Matt helped me to get back up and running again, thanks for the great service

Reply from Vodafone UK - East Grinstead
Very friendly member of staff, he was quite helpful with sorting my contract!

Reply from Vodafone UK - East Grinstead
Katie and Erwin were so lovely and helpful!

Reply from Vodafone UK - East Grinstead
The worker was extremely helpful and knowledgeable about the type of available contracts for me. I usually struggle with setting up phone services and he made the process very easy. Incredibly well run store and the worker was kind and patient. Overall highly impressed with my service.

Reply from Vodafone UK - East Grinstead
I had a great customer experience with Erwin today. He went through all the possibilities of upgrading my phone and Sim was extremely helpful. I am still deciding on what phone to go with so I will be returning soon.

Reply from Vodafone UK - East Grinstead
Saw Andrew in East Grinstead Vodafone today and he helped reduce the price of my tariff by almost half. Highly recommend it was a painless procedure

Reply from Vodafone UK - East Grinstead
Great experience with Oliver, very helpful and sorted out my new contract very quickly.

Reply from Vodafone UK - East Grinstead

Reply from Vodafone UK - East Grinstead

Reply from Vodafone UK - East Grinstead
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