I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... See more
Company replied
Location
Switch locationUnit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB
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See what reviewers are saying
We came into store with quite a mission for staff! Knew it would be time consuming for them but I never felt like it was a bother. Staff went above and beyond to help us and nothing felt like a proble... See more
Company replied
From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... See more
Company replied
I bought two phones. Genevieve set up my phones. She was professional, helpful and friendly. Although not everything on my phones worked she made feel she cared about what she was doing and I left f... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Eastbourne
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, United Kingdom
4.9
Excellent
238 reviews
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Reply from Vodafone UK - Eastbourne
Hey Lauren,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant local branch
Lewis was helpful and sorted problems I didn’t realise I had! Very polite, very professional, very knowledgeable
February 2, 2026
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Jessica,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lewis was fantastically helpful and…
Lewis was fantastically helpful and patient. Explained clearly and went out of his way to help
February 2, 2026
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Ally,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emma was really helpful as I went in to…
Emma was really helpful as I went in to ask a question regarding phone time going to voicemail and making it ring for longer.Not only did she sort that out but changed my broadband saving me money so thank you very much.
February 1, 2026
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Alison,
Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack Mincher was very helpful in…
Jack Mincher was very helpful in sorting me out a new contract, very helpful and efficient
January 9, 2026
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Staff were very exceptional and…
The Staff were very exceptional and excellent. They were very supportive, exceeding their closing time a bit to ensure I got my broadband sorted.
January 5, 2026
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Signs,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lovely experience very friendly staff
Lovely experience very friendly staff, very helpful as well. In the Eastbourne store.
January 3, 2026
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Jack,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caleb in beacon centre Eastbourne is amazing.
Caleb in your branch in beacon centre Eastbourne helped me to understand my and my daughter’s account, choose the right plan, was very friendly, knowledgeable and helpful. He’s definitely an asset to the company and I’m staying a loyal Vodafone customer.
January 4, 2026
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Alisa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lewis was extremely helpful
Lewis was extremely helpful, explained deals clearly and very friendly, definitely recommend
January 3, 2026
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Steve,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Friendly
Friendly, helpful trying to find best deal. Explained everything clearly, very efficient
January 3, 2026
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We had the best experience ever.Lewis…
We had the best experience ever.Lewis has amazing public relations skills and he managed to make me buy Vodafone broadband as well.Keep up the good work Lewis,you definitely deserve a promotion.
January 2, 2026
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Yvonne,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It was so helpful and great
It was so helpful and great. Lewis was such a great help!! He deserves a promotion the best Vodafone has!!
January 1, 2026
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Thandeka,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
AdviceCaleb was very helpful and his advice…
Caleb was very helpful and his advice prompted me choose Vodafone fiber 500. He was polite, jovial and a pleasure to converse with. All his n all I Ifel relaxed and in safe hands.
December 12, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Mr Newton,
Thanks for the lovely review and fantastic support for Caleb.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
The store was very busy so there was a queue but we didn't have to wait long. All of the staff are very helpful, friendly and efficient. We are always happy to come to this store whenever we need any information about our phones or upgrade. Thanks to Genevieve and Caleb.
December 9, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff were friendly easy to talk to…
The staff were friendly easy to talk to explained everything so i could understand it all definitely live coming to store with the easy going friendly people
December 9, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The staff are very polite and friendly
The staff are very polite and friendly. Lewis was very helpful and
explained everything clearly to me regarding my sim only upgrade. I recommend Vodafone Eastbourne.
December 4, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Keith,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Eastbourne
Hi Salar,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Excellent service
The lovely Genevieve was very patient and provided excellent service to me whilst upgrading my phone. Will definitely be back
December 1, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Sidney,
Thank you so much for your wonderful review and the amazing support you’ve shown for Genevieve—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Easy peasie
Lewis was fab 👍 gave us all the options easily and helped to move our phones onto one account making everything all in one place. Looking forward to receiving my new phone 😊
November 15, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Mark was amazing and really helped us…
Mark was amazing and really helped us with our enquiry. The result of his service was to change our broadband from sky.
November 11, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi. We're happy to hear that the enquiry was handled so well and that the broadband change was successful. We appreciate you taking the time to leave this positive feedback. If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
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