I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... See more
Company replied
Location
Switch locationUnit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB
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See what reviewers are saying
We came into store with quite a mission for staff! Knew it would be time consuming for them but I never felt like it was a bother. Staff went above and beyond to help us and nothing felt like a proble... See more
Company replied
From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... See more
Company replied
I bought two phones. Genevieve set up my phones. She was professional, helpful and friendly. Although not everything on my phones worked she made feel she cared about what she was doing and I left f... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Eastbourne
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, United Kingdom
4.9
Excellent
238 reviews
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Mark is amazing
We came in today to change to a pay monthly sim. There were a few technical difficulties but mark was amazing at helping us get set up. Thank you
November 7, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Lewis was very helpful and professional…
Lewis was very helpful and professional and knowledgeable. He explained everything in detail that I could understand.
November 5, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great service
Great service. Very helpful
Lewis was very professional
November 5, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Lewis @ Vodafone
Lewis was extremely helpful and explained in detail in laymans language the contract we were taking out.🙂
November 5, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Good staff trustfull kindly
November 5, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Go to Lewis as soon as you walk through the door
Lewis was the mac daddy sorted us right out
November 4, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Celeb and Samuel were excellent.
Celeb and Samuel were excellent.
They were very friendly, knowledgeable
and helpful.
It was a great pleasure to visit the
Eastbourne ( Beacon Centre ) store.
October 29, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi. We're happy to hear that you had a great experience at our Eastbourne store. We appreciate your positive feedback regarding the team members' friendliness, knowledge, and helpfulness. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Genevieve was calm and determined to sort out and resolve my issues- lovely women and very professional.
October 14, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Superb service…
Lewis was Polite knowledgeable and explained everything in detail a credit to your company
October 2, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Matt,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very kind and comfortable with every…
Very kind and comfortable with every fast service, understanding person and really trustworthy.
October 4, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Hussain,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
She just amazing
She just amazing, she done everything exactly what I wanted. And very fast .
October 4, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Maruf,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful with advice and lewis is…
Very helpful with advice and lewis is friendly to deal with getting best deals available
October 4, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Brian,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lewis was really helpful and offered…
Lewis was really helpful and offered great advice while we were upgrading our phones. It was all explained well and straightforward.
October 4, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Amanda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very impressed
Lewis was very informative and friendly. Fantastic job.
October 3, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Dougie,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Lewis
Great service from Lewis, helpful and answered all my questions.
October 3, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Eastbourne
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very helpful service.thank you Lewis
October 2, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very friendly helpful man named Lewis…
Very friendly helpful man named Lewis helped us today, made everything very easy and explained everything very well.
September 11, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Purchase of new phone
I was listened to about my requirements and all of them were met. They tried to keep the price to what I was hoping and I also got an additional tablet and watch within the price.
September 6, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
We're happy to hear about your positive feedback about the the journey you had. Thank you for sharing your experience!
Thanks,
Vodafone Social Media Team
Caleb was extremely patient and kind.
September 3, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
We are so happy to learn about the positive experience you had with our agent Caleb.
Thanks,
Vodafone Social Media Team
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