I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... See more
Company replied
Location
Switch locationUnit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB
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See what reviewers are saying
We came into store with quite a mission for staff! Knew it would be time consuming for them but I never felt like it was a bother. Staff went above and beyond to help us and nothing felt like a proble... See more
Company replied
From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... See more
Company replied
I bought two phones. Genevieve set up my phones. She was professional, helpful and friendly. Although not everything on my phones worked she made feel she cared about what she was doing and I left f... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Eastbourne
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, United Kingdom
4.9
Excellent
238 reviews
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Great service
Caleb was very knowledgeable and helpful in my new phone set up.
A nice feel in the shop and all staff friendly 😊
September 2, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
We're so happy to hear that you found our team helpful and knowledgeable during your new phone setup. We appreciate you taking the time to leave us this review!
Vodafone Social Media Team
Reply from Vodafone UK - Eastbourne
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Lewis was very helpful and helped me find the best deal that suited my budget.
Lewis was very helpful and helped me find the best
August 26, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Chloe,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
August 7, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Tim,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Caleb deserves a great review
Caleb deserves a great review! He was very patient whilst helping me choose a phone today. I had to get a new one but was not particularly interested in the process. Despite this, Caleb was focused, polite and got me a good deal! Much appreciated.
August 2, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Lucie,
Thanks for the lovely review and fantastic support for Caleb.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good service friendly Customer service…
Good service friendly Customer service from Lewis.
August 2, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Lindie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Eastbourne store
Emma was very helpful in store sorting me out with Internet for my room in a block of flats. Very good service
August 1, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey David,
Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Harry and the staff gave excellent…
Harry and the staff gave excellent customer service
August 1, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
What a couple of super stars!!
What fantastic outstanding service we received from both Harry and Caleb. Extremely helpful, friendly and experienced staff. Simply could not fault them at all. They both took the time to explain all the options with our new phone package contract. What a couple of super stars.
July 13, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Victoria,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lewis is absolutely brilliant so…
Lewis is absolutely brilliant so helpful and definitely recommend the store in the Beacon 100%
July 3, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Christine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emma was incredible in Eastbourne
Emma was incredible in Eastbourne. Couldn’t of been more helpful.
July 2, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey there,
Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Received a great deal and service from…
Received a great deal and service from Lewis in the Eastbourne store
July 1, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Evie,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lewis in the Eastbourne store was very…
Lewis in the Eastbourne store was very helpful in every way possible many thanks for all their help
July 1, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I got nice service Lewis was very kind…
I got nice service Lewis was very kind and give nice services with nice explication. I'm happy to be with vodafone
July 1, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Marie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Today it was the best service ever and…
Today it was the best service ever and assistant Caleb was so professional, kind and supportive. Thank you so much.
June 21, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Sandra. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helping with all u ask for
Helping with all u ask for. And a friendly team
June 7, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Nicola.
We're happy to hear that our team could assist you effectively and provide a friendly experience. Thank you for your positive feedback.
Vodafone Social Media Team
Easier to come in and get sorted Lewis…
Easier to come in and get sorted Lewis was very helpful with sorting out the best price and deal and everything else inbetween
June 7, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Carla.
We appreciate you mentioning the assistance you received by Lewis in finding the best price and deal.
Thank you for your positive feedback
Vodafone Social Media Team
I Needed to update my phone for a new…
I Needed to update my phone for a new model that suited my needs. Lewis at Vodafone in the Beacon mall Eastbourne was very helpful and informative of what they had available for what it needed.
Many thanks.
June 6, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Christine, we are really pleased to hear about your recent experience with Lewis. Thank you for taking the time to deliver your excellent feedback. We are glad Lewis's knowledge was helpful.
Thanks,
Vodafone Social Media Team
Amazing customer service from Lewis
Amazing customer service from Lewis, came in for 1 phone and sold us 2.
June 5, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
We're happy to hear that you had such a positive experience! It's great to know our team provided amazing service, and we appreciate your feedback.
Thanks,
Vodafone Social Media Team
Lewis was great!
June 5, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Ruby.
Thanks for your feedback,
Vodafone Social Media Team
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