I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... See more
Company replied
Location
Switch locationUnit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB
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See what reviewers are saying
We came into store with quite a mission for staff! Knew it would be time consuming for them but I never felt like it was a bother. Staff went above and beyond to help us and nothing felt like a proble... See more
Company replied
From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... See more
Company replied
I bought two phones. Genevieve set up my phones. She was professional, helpful and friendly. Although not everything on my phones worked she made feel she cared about what she was doing and I left f... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Eastbourne
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, United Kingdom
4.9
Excellent
238 reviews
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Transferred over 2 phones and broadband…
Transferred over 2 phones and broadband under one account. Nice to have everything together. Lewis explained the various options and it was so much easier than trying to do it all myself online
May 29, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Lee,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great advice and managed to save more…
Great advice and managed to save more money than expected - served by Lewis and Reece, many thanks for all the help and patience
June 4, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Helen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served by Lewis ,Excellent…
I was served by Lewis ,Excellent customer service, very knowledgeable helpful and friendly. Very pleasant to talk to.He's an asset to the company .
May 31, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Bertie,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lewis was extremely helpful and like to…
Lewis was extremely helpful and like to thank him for all his help he was also very knowledgeable
May 20, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Hg,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Eastbourne
Hey Win Matthews,
Thanks for the lovely review and fantastic support for Caleb.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I change my contract recently and the…
I change my contract recently and the gentleman helping me, Louis was very helpful, patient and managed to explain the process very quickly and with a lot of clarity.
Thank you
May 6, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Carmen,
Thanks for the lovely review and fantastic support for Louis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Eastbourne
Hey Gary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Eastbourne
Hey Zach,
Thanks for the lovely review and fantastic support for Mick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lewis was very helpful
Lewis was very helpful, got my phone working in very little time after a little mistake I had made setting up, he also helped me get a better deal on my broadband! 100% recommendations
May 3, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Brett,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lewis was very helpful on what we…
Lewis was very helpful on what we required today, he was very chatty and made us feel welcome 100% recommend
May 3, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Paige,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
5 stars Vodafone Eastbourne guys…
5 stars Vodafone Eastbourne guys Harry, Caleb and Mick (the 3 amigos)
Had problem with sending messages , called 191 who said go to Camden store who couldn’t sort out issue.
Went to Eastbourne store and the 3 guys were AMAZING , they sorted out the issue that no one else could.
Thanks for your patience and your expertise and help .
April 17, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Corinne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
I was attended to with utmost respect and attention to every single complaint I had come in with, all resolved ,was considering even terminating my contract but left here happy and will continue to use Vodafone . Thank you so much .
April 15, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Elizabeth. Thank you for your review. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lewis the Sales Adviser is amazing
Mr Lewis the Sales Adviser was excellent. We came into store upset, and we left smiling and happy. He was calm, patient and he made sure the problem we came in for was solved.
April 15, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Thank you for the wonderful review,
Vodafone Social Media Team
Great service
I went into the Eastbourne store to inquire about getting an upgrade on the new iPhone. Was met by Lewis. Excellent customer service and support from him! Made the whole process and decision very easy as well as clear.
April 8, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Travis,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Caleb was great
Caleb was great and helped me upgrade my phone, even transferred my data and got me a great deal on a laptop!
April 11, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Adrian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
They were very helpful I was Caleb and…
They were very helpful I was Caleb and Mick and they were great at talking me through everything.
April 8, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Gaynor,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service and advice
Great service and advice. Really appreciated Caleb talking through the options.
April 6, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Craig,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lewis helped us to save money on our Broadband
Went in to pick up and trade in my old phone. Spoke to Lewis about my broadband and realised he could save us a lot of money on our broadband. Great guy.
February 27, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Richard,
What awesome feedback for Lewis! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good customer service from Lewis
March 7, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Melody,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Lewes is a credit for this company
I received the best customer service ever. Lewes was Very profesional. I can really recommend that person. I didnt felt preasure to make decisions. 🙌
March 6, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Edyta 👋
Thanks a lot for the insightful feedback for Lewis, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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