I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... See more
Company replied
Location
Switch locationUnit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB
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See what reviewers are saying
We came into store with quite a mission for staff! Knew it would be time consuming for them but I never felt like it was a bother. Staff went above and beyond to help us and nothing felt like a proble... See more
Company replied
From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... See more
Company replied
I bought two phones. Genevieve set up my phones. She was professional, helpful and friendly. Although not everything on my phones worked she made feel she cared about what she was doing and I left f... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Eastbourne
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, United Kingdom
4.9
Excellent
238 reviews
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The staff were really helpful and…
The staff were really helpful and couldn’t have been better
March 4, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Christine,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Lewis was really helpful and managed to…
Lewis was really helpful and managed to get us better deals on our phones and Wi-Fi. Moving from 02 and sky.
March 2, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Issac,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Lewis at the Eastbourne store was of…
Lewis at the Eastbourne store was of great help today. He showed me different ways to save money on my phone and broadband which was fantastic. Although the systems are slow he managed to get through it all as quickly as possible improvising with his colleagues computer which was helpful too. Great work
March 1, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Lewis was very helpful and friendly
Lewis was very helpful and friendly
February 22, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Glenn,
Thanks for letting us know what an amazing job Lewis did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Eastbourne
Hey Li,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Everything was explained to me so that I understood! Caleb helped me get to grips with QR codes, thanks!
February 15, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Upgrade
Very helpful staff,helped alot, including offering broadband service
February 15, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Great service but a little slow on the…
Great service but a little slow on the internal system side of things
February 11, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Neil. Thank you for your review. Minus the system issues, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Eastbourne
I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was very knowledgeable when it comes to phones and her passion for her job is clearly noticeable in her deliverance.
February 9, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Luke. Thank you for your review for both Harry and Emma. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I can’t begin to say how helpful Reece…
I can’t begin to say how helpful Reece and Katie were. They got me out of a reel pickle and explained everything in detail
January 28, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Lisa. Thank you for your review for both Reece and Katie. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emma in Eastbourne
I've had a great service from Emma this morning. I arrived hoping that my broadband problems could be resolved and left feeling so relieved about the professional service I received.
January 27, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Anthony,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Katie was extremely helpful when we…
Katie was extremely helpful when we came in to change our phones, she explained everything very clear and simple and it was all done very quickly. Thank you !
January 16, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi George. Thank you for your review for Katie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry has excellent customer service…
Harry has excellent customer service skills. Spent time, to get the best possible deal for me today. Explained everything to me, in a non- patronising manner. Extremely happy with the service he provided for me. Well done and the best of wishes for his continued progress with Vodafone.
January 13, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Elaine,
We’re glad to hear you found the best deal for you when visiting Harry in our store. Thanks for your review and kind words. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Helpful advice
Helpful advice, managed to almost half my monthly bill & will be upgrading device in 3 months time.
January 11, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Katie @ Vodafone Eastbourne…
Katie was extremely helpful and knowledgeable. She made sure that we received the right phone for our requirements and the best deal available. Excellent customer service
January 11, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Helped me so much
Helped me so much! Great customer service! Nice person and couldn’t ask for anynore.
Caleb
January 8, 2025
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Ross. Thank you for your review for Caleb. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was happy with Katie assistance…
I was happy with Katie assistance setting up my Broadband contract🤗🤗
December 23, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Kits,
We really appreciate your positive review! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very good and a good job 😄
December 23, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Aldo,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Painless experience in store
Painless experience in store, highly recommend.
December 19, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Angus,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Warm and welcoming staff
Warm and welcoming staff, tidy and warm store, what's not to like? Staff listened to my questions and queries and took the time to go through everything, 10/10
December 19, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Harry,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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