I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... See more
Company replied
Location
Switch locationUnit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB
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We came into store with quite a mission for staff! Knew it would be time consuming for them but I never felt like it was a bother. Staff went above and beyond to help us and nothing felt like a proble... See more
Company replied
From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... See more
Company replied
I bought two phones. Genevieve set up my phones. She was professional, helpful and friendly. Although not everything on my phones worked she made feel she cared about what she was doing and I left f... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Eastbourne
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, United Kingdom
4.9
Excellent
238 reviews
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Fast and efficient service
Fast and efficient service. Explained all the available options open to me.
Transfer service was also offered.
Good deals on Black Friday worth waiting for incase you're looking for an upgrade.
Recommended.
December 1, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Jeremy. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Reece and Thomas served me today. They were extremely helpful and so kind!
November 17, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I came to buy a new phone
I came to buy a new phone, reluctantly and was greeted by Thomas. He was very kind, reassuring and never once did I feel pressured. Excellent customer service. Thank you
November 13, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
HI Carrie,
This is lovely feedback for Thomas. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thomas was very good and helpful also…
Thomas was very good and helpful also transferred data from old phone to new
November 9, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Jean,
It's great to hear about your recent experience and feedback for Thomas, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service. Spent a lot of time to get the right…
Thomas in the Eastbourne store spent a lot of time to get the right deal for me. Very happy with the service. Thank you.
November 3, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey,
Thanks for letting us know what an amazing job Thomas in our Eastbourne store did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thomas has been really helpful ingiving…
Thomas has been really helpful ingiving me different options to choose. He really helped me into find the perfect option contract fit for my needs overseas.
Very nice manners and knowlegable in the job he's doing!!
Thanks a lot!
November 1, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Emanuela, thanks for reaching out about the amazing service offered by Thomas earlier today.
All the best, The Vodafone Social Media Team
Great service from Jamie
October 28, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Grant,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Thomas at the Eastbourne store pulled…
Thomas at the Eastbourne store pulled put all the stops to get us set up with unlimite mobile wifi and three mobile phones. Keep up the great work.
October 12, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thomas
Thomas was very helpful.
Explained everything .
Very polite and friendly
Helped to upgrade and sort extra iPad for me .
October 10, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Ali,
This is lovely feedback for Thomas. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amazing customer service from the…
Amazing customer service from the lovely Thomas today! Patient, kind and so helpful. Got everything done quickly even with a couple laughs. 👍
October 3, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Rosey,
This is lovely feedback for Thomas. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thomas helped me with my phone
Thomas helped me with my phone, thank you so much for clearing my phone from nonsense
October 2, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Joan,
Thank you for taking the time to leave us a 5 star review and the feedback about Thomas great customer service.
Thanks,
The Vodafone Social Media Team
From the very start of my visit to…
From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and concerns. He was able to give me the best service and I highly commend him. He deserves every success in his future career. Thank you.
September 26, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Heather,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I commend very highly Harvey at…
I commend very highly Harvey at Vodafone in Eastbourne for the great service he gave to me this afternoon.
His kind patience and noticeable good character was very evident. I wish him great success in his career in the future.
September 26, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Brenda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thomas was fantastic helping us upgrade…
Thomas was fantastic helping us upgrade to a new phone. Patient and knowledgeable. Thank you
September 14, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Sally-Ann,
Thanks for your review for Thomas. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service and cheap price
September 14, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey Jeremiah,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Knowledgeable staff
Went into local shop to ask re roaming and Beth was amazing. Knew exactly what I needed to know and specific information for the country without needing to look it up! So easy 🤩
September 13, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey there,
Thanks for letting us know what an amazing job Beth did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jayme was great
Jayme was great
He made us feel very reassured we picked the right price plan package
Thank you
September 12, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Claire,
What super feedback for Jayme! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tom was above and beyond helpful he…
Tom was above and beyond helpful he deserves a raise sooner rather than later and definitely management material! Joking aside can't fault the service provided today.
September 11, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Carol,
These are lovely kind words of feedback for Tom. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
The man that helped me was called…
The man that helped me was called Thomas was fantastic,he was patient and polite thankyou so much
September 8, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Danielle,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly staff and fast service
Friendly staff and fast service. No more waiting in a phone shop for hours!! Thank you all in Eastbourne!
August 31, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Kimmy,
This is a great review for our Eastbourne store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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