I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... See more
Company replied
Location
Switch locationUnit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB
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See what reviewers are saying
We came into store with quite a mission for staff! Knew it would be time consuming for them but I never felt like it was a bother. Staff went above and beyond to help us and nothing felt like a proble... See more
Company replied
From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... See more
Company replied
I bought two phones. Genevieve set up my phones. She was professional, helpful and friendly. Although not everything on my phones worked she made feel she cared about what she was doing and I left f... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Eastbourne
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, United Kingdom
4.9
Excellent
238 reviews
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Very professional and business like…
Very professional and business like patient and understanding.
August 14, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Ronald,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Great service
Great service. Made sure i received the best deal that suited my family's needs.
August 3, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Clive, It's great to see our team took their time to find you the best available deal today 😊
Thanks, The Vodafone social Media team
Great experience
Josh was fantastic explained all the process very well.
Credit to Vodafone
August 3, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Thanks for your feedback Darren. It's good to see Josh was able to explain everything for you.
All the best, The Vodafone Social Media team
2 exceptionally helpful staff
2 exceptionally helpful staff. very patient with us retirees. great job.Harvey and Thomas.
August 1, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Stuart,
Thanks for reviewing and sharing this experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thomas from Eastbourne shop, top bloke
Thomas from Eastbourne shop, super friendly, listened to my budget and needs for a new phone and found me a perfect deal for the newest iPhone! Thomas explained everything very clearly and was very helpful.
Super easy peasy transfer to Vodaphone, thank you!
July 30, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey ,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Josh was so friendly
Josh was so friendly, helpful and knowledgeable. He is a credit to the company. We would recommend Vodafone very highly.
July 26, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Angela. Thank you for your review for Josh. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Q The usual high standard I have…
Q The usual high standard I have learned to expect from this branch of Vodafone, Thomas was friendly and helped me save money
July 24, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi David,
We’re glad to hear you found the best deal for you, when visiting Thomas in our store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent customer service
Excellent customer service, brilliant communication
July 24, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Andy,
Thanks for taking your time to share the experience in our Eastbourne store. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent customer service today
Wanted to organise a new contract, new phone but keep my old number. Spoke with Joshua in the Eastbourne store and he made the whole process nice and easy. He spent the time going over everything in great detail and I didn't feel rushed or pressured. Just a genuinely nice experience!
July 22, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Thomas at Eastbourne was very helpful…
Thomas at Eastbourne was very helpful and managed to sort a great deal for me. Would definitely recommend 👍
July 19, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Thomas was fantastic
Thomas was fantastic, really helpful and got me a deal that suited my needs perfectly!
July 6, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Thomas was a fantastic advisor
Thomas was a fantastic advisor
He looked through so many deals and answered all our questions
Left with a new phone and airtime plan and also upgraded a different airtime balance to give us a better deal.
July 5, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi there,
It's great to hear about the positive experience which you've had with Thomas. Thanks for taking the time to write in a review about the service you received, and we hope you enjoy your new phone and plan!
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Really helpful advice and took time…
Really helpful advice and took time with us to get us what we needed. Really good customer service!
July 5, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hello, Graeme,
Thank you for writing in a review about the service you received. It's always our aim to provide a quality service, so it's great to hear about the positive experience which you had.
If you ever need help, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Excellent service in store today
Excellent service in store today, Katie was very nice and helped me choose the best option for my new phone
June 29, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Simon,
Thank you for your review. If you need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks again, Vodafone Social Media Team
New phone and contract
I am so happy with my new phone and the contract is exactly what I needed.
Josh was very efficient and knowledgeable. He explained everything to me in a way I could understand.
I would highly recommend Vodafone in Eastbourne.
June 23, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Debbie,
Thank you for sharing this great review with us! We're delighted you had such a positive experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Josh was so helpful and made us feel…
Josh was so helpful and made us feel comfortable.
June 15, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Marion,
Thanks for taking the time to review and sharing this feedback for Josh.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great welcome from Katie in the…
Great welcome from Katie in the Eastbourne store. Very efficient. Listened to what I wanted,helped with the settings in my old phone to enable a quick and easy upgrade to a new iPhone. Brilliant service,much better than sky mobile
June 9, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Vicki.
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Josh in Eastbourne was very helpful and…
Josh in Eastbourne was very helpful and friendly - easy transition with new phone
June 8, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Stephen,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service received in store
Excellent service received in store, Caleb helped me pick the right phone for me and got me a really good sim deal!
May 19, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Chris. Thank you for your review for Caleb. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thomas was execllent in store today and…
Thomas was execllent in store today and helped me upgrade my phone and answered all my questions, thanks Tom!
May 8, 2024
Unprompted review
Reply from Vodafone UK - Eastbourne
Hi Steph. Thank you for your review for Thomas. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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