I had been putting off buying a new phone for ages and Calum was just such a pleasant, knowledgeable advisor who didn't try to force a sale and gave me really good advise. I would also be comfortable... See more
Company replied
Location
Switch locationUnit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ Edinburgh, GB
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George was very patient and explained the plans and contract prices very clearly. I had considered a new phone as well as a new airtime plan but with his assistance I decided, for the time being, to c... See more
Company replied
Went into the Gyle store today with my wife to get new phone deals. Marc assisted us and was fantastic from start to finish. He was extremely knowledgeable, made us feel completely comfortable and ev... See more
Company replied
Another great service from Vodafone at Gyle Shopping Centre. I was served by Calum, who was extremely helpful and explained everything very clearly. Friendly service with zero extreme sales pitch!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Edinburgh Gyle
Written by the company
Contact info
Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ, Edinburgh, United Kingdom
4.9
Excellent
413 reviews
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Skye was very helpful and patient with…
Skye was very helpful and patient with me. She kept me informed and answered all my questions. A credit to your company
July 31, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Change of air time plan
George was very patient and explained the plans and contract prices very clearly. I had considered a new phone as well as a new airtime plan but with his assistance I decided, for the time being, to change my airtime plan only and look at changing my phone after October when new iPhone is due out as cost was more than I wanted to pay.
August 3, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Mclean,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Another great service from Vodafone (Gyle)
Another great service from Vodafone at Gyle Shopping Centre. I was served by Calum, who was extremely helpful and explained everything very clearly. Friendly service with zero extreme sales pitch!
August 3, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marc explained everything to me
August 1, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey there,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marc was very helpful at sorting out a…
Marc was very helpful at sorting out a deal which gave us a broadband upgrade (new and better kit, same speed), together with a reasonable SIM deal to replace an expensive legacy O2 contract. Took a few minutes to sort “paperwork” and will be a few days before Sim is working and kit arrives, but happy with customer experience.
August 1, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful
Helpful, friendly service from Skye today at Gyle Vodafone. Really appreciate the time she took to explain everything to me. Thank you.
August 2, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Catherine,
Thanks for the lovely review and fantastic support for Skye.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional Customer Service from Marc at Gyle Store
Went into the Gyle store today with my wife to get new phone deals. Marc assisted us and was fantastic from start to finish. He was extremely knowledgeable, made us feel completely comfortable and even had a great chat and laugh with us about the football. He got us both a great deal without any hassle, he’s a true asset to the company! Highly recommend.
August 1, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Jason,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Edinburgh Gyle
Hey Lauraine,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had been putting off buying a new…
I had been putting off buying a new phone for ages and Calum was just such a pleasant, knowledgeable advisor who didn't try to force a sale and gave me really good advise. I would also be comfortable to go back with any problems. Really recommend speaking with Calum. A very positive experience
August 1, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Marianne,
Thanks for the lovely review and fantastic support for Calum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Calum took my previous experience…
Calum took my previous experience rycerze professionally and provided options most suitable for myself and put a lot of effort to check all paying options to reduce monthly payments.
Score 11 out of 10
July 28, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Arkadiusz,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
George is a very pleasant
George is a very pleasant, helpful and professional assistant manager.
Lynn
July 16, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Sheila,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Calum was great
Calum was great. Sorted issues and upgraded phone with no issues.
July 27, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Gillian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Big thank you to Sol and Tracey for…
Big thank you to Sol and Tracey for helping me sort out the settings on my phone in order to use Google Maps and my Bus App !
You were both very kind in helping me, thank you!
July 21, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
Thanks for the lovely review and fantastic support for Sol and Tracey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I needed advice on updating my iPhone
I needed advice on updating my iPhone.
Marc was extremely helpful and patient in dealing with my questions. He gave me good information on the options and I felt he did not pressurize me in deciding what I needed.
July 24, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Mrs Alison Wright,
Thanks for the lovely review and fantastic support for Marc. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Skye was amazing from start to finish
Skye was amazing from start to finish. Explained everything well. 5 star!
July 24, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
David helped me sort out my phone
David helped me sort out my phone, data and broadband he was very helpful knowledgeable and super friendly
July 21, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Skye has great service
Skye was very friendly and interesting. Great service.
July 24, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Lucy,
Thanks for the lovely review and fantastic support for Skye.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came into store to get help with a SIM…
Came into store to get help with a SIM card and David was a wonderful gentleman who got me a great deal on a new iPhone after telling me I was due an upgrade and also beat my current price on my WiFi at home too very pleased with the help I got in store
July 23, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Marchia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service!
Great service! Skye was extremely helpful and very friendly. Very knowledgable and helped us to save money on everything. Overall excellent customer service.
July 24, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hi Rachel, thank you so much for your wonderful review and the amazing support you’ve shown for Skye, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great customer service in store from…
Great customer service in store from Marc. Really helpful , polite and answered all my questions. 100% recommend
July 23, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Victoria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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