Tracy @ Edinburgh Gyle location went above and beyond to make sure my needs were met. As an international student having to change everything over, there were some obstacles during the sign-up proce... See more
Company replied
Location
Switch locationUnit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ Edinburgh, GB
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See what reviewers are saying
Marc was great in helping me sort out my internet and find a better deal for my SIM, every step was clearly communicated and he was happy for a chat. Very friendly guy who treated his other staff with... See more
Company replied
We had gone in to the Vodafone shop @the Gyle with my elderly Mum as her phone was out of contract. We spoke with Marc and he was absolutely fantastic. Not only did he find the best deal for my mum h... See more
Company replied
I had a great experience with Vodafone at the Gyle Centre. It’s my first time using Vodafone, and I was served by Marc. He was very friendly, helpful and professional. He took the time to explain ev... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Edinburgh Gyle
Written by the company
Contact info
Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ, Edinburgh, United Kingdom
5.0
Excellent
450 reviews
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Perfect service from george
September 16, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Jennifer,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service from George
September 16, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Albert,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Renewal
We had gone in to the Vodafone shop @the Gyle with my elderly Mum as her phone was out of contract. We spoke with Marc and he was absolutely fantastic. Not only did he find the best deal for my mum he transferred everything making it hassle free for her.
September 12, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Gyle Branch
Popped in the Gyle branch as I was needing help with a couple of things. I spoke with Marc who was extremely helpful. I left the store with all problems solved and felt compelled to leave my first ever review as credit where credit is due!
September 7, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Helen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Tracy at the Gyle Edinburgh was really helpful and made sure I got the best deal. She was very patient with me. I would give her 6 stars if I could
September 8, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Alison,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tracy @edin gyle
Tracy @edin gyle. She is full of positivity,she can actually cure cancer with the way she talks.she is so informative and gets the job done. GIVE HER A RAISE VODAFONE.
September 7, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
This is fantastic to hear! We really appreciate the feedback about our team member's positivity and helpfulness.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Tracy at Vodafone is great
Tracy @ Edinburgh Gyle location went above and beyond to make sure my needs were met. As an international student having to change everything over, there were some obstacles during the sign-up process that Tracy handled with grace! I’m happy she was the one who assisted as she made everything feel seamless!
- Chris
September 1, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Christopher,
Thanks for the lovely review and fantastic support for Tracy. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marc was absolutely amazing
Marc was absolutely amazing. Such a great character. Really listened to what I was looking for and successfully managed to get a new phone. Really likeable approachable guy. Vodafone are lucky to have him
September 5, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Tracey,
Thanks for the lovely review and fantastic support for Marc. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke to George everything was felt…
Spoke to George everything was felt with brilliantly
September 6, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Susan
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful
Marc was great in helping me sort out my internet and find a better deal for my SIM, every step was clearly communicated and he was happy for a chat. Very friendly guy who treated his other staff with great respect too!
August 26, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Alyssa,
Thanks for the lovely review and fantastic support for Marc. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
SIM card
Skye was brilliant today. She solved my new SIM card fault very calmly and expertly, making sure everything worked before I left the store.
September 4, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Maxine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good service
I had a great experience with Vodafone at the Gyle Centre. It’s my first time using Vodafone, and I was served by Marc. He was very friendly, helpful and professional. He took the time to explain everything clearly and answered all my questions. I really appreciated his help and excellent customer service. Thank you, Marc!
September 3, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Sara,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Popped in for advice
Popped in for advice. Served by George who cleaned my phone and checked my current deal.
He was able to provide some really helpful advice and I signed up for a new broadband plan that I am very happy with.
Was much easier than working through the online offers so glad I went in.
September 3, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Pete,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Calum was brilliant
Calum was brilliant. He made sure that he got us a good deal and made the process really straightforward. He was really easy to talk you and really knowledgeable.
August 22, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Skye was so helpful and friendly
Skye was so helpful and friendly. She was very patient and answered all my questions in an easy way to understand.
August 29, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Gillian,
Thanks for the lovely review and fantastic support for Skye.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marc served me and made changing a…
Marc served me and made changing a phone a really easy experience.
He was very nice and approachable and nothing was too much bother for him,
I will be back to see Marc again
August 27, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Elaine,
Thanks for the lovely review and fantastic support for Marc. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a positive experience whilst in…
Had a positive experience whilst in getting a deal for a new work phone. Calum was clear, concise and took the time to shop around and find me the best option that suited my needs.
August 24, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Jack,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone, Marc Vodafone staff member
Marc was good at explaining options and reaching a good deal. He took me through finance options, breaking out phone costs and SIM plan costs.
August 22, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Peter,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited the store with a friend while…
Visited the store with a friend while they upgraded their phone. The staff member who helped us out - Skye was very helpful and friendly.
August 22, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Skye was really informative and…
Skye was really informative and helpful, and patient with all my questions! The team are very friendly so the experience was very positive.
August 22, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Kirsty,
Thanks for the lovely review and fantastic support for Skye.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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