I had been putting off buying a new phone for ages and Calum was just such a pleasant, knowledgeable advisor who didn't try to force a sale and gave me really good advise. I would also be comfortable... See more
Company replied
Location
Switch locationUnit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ Edinburgh, GB
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See what reviewers are saying
Had a positive experience whilst in getting a deal for a new work phone. Calum was clear, concise and took the time to shop around and find me the best option that suited my needs.
Company replied
Tracey and Skye were so helpful and made the whole process so easy. They explained everything in a super straightforward way and took time to make sure I understood everything so I knew I could be hap... See more
Company replied
George was very patient and explained the plans and contract prices very clearly. I had considered a new phone as well as a new airtime plan but with his assistance I decided, for the time being, to c... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Edinburgh Gyle
Written by the company
Contact info
Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ, Edinburgh, United Kingdom
5.0
Excellent
439 reviews
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Came into store to upgrade phone Marc…
Came into store to upgrade phone Marc was very helpful, friendly and knowledgeable in helping me with my new mobile phone purchase
July 4, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
David was brilliant
David was brilliant , was so polite , listened to what we wanted and helped at every point of the problem solving.
We woukd highly recomend this store to anyone , the other two guys there , dudnt get names were also pleasant and polite the whole time we were in building. Excellent service .
June 29, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Fiona,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great customer service from Marc!
I sometimes find sorting any phone problems quite stressful. However, Marc at the Gyle was extremely patient and helpful. He fixed the ring time issue and sorted out a new contract for me. He has a very pleasant, customer focussed manner. Great service!
June 26, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Richard,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Solved my problem quickly
Skye,at the gyle branch Edinburgh was very helpfull and friendly she helped set up my new phone as i had some issues with it.
June 25, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Tam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Marc and Tracey helped me upgrade my…
Marc and Tracey helped me upgrade my phone. Only downside was the queue in the shop - took 45 mins to be served
June 24, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Callum was very helpful and even…
Callum was very helpful and even spotted opportunity for an upgrade,great service
June 24, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Neil,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Help upgrading phone
George was super helpful, helped us upgrade my phone with the best plan even got an ipad for not much more as he helped us manage to get multiple discounts. Would highly recommend, everything was explained to us very clearly aswell!
June 22, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Lola,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service at its best
I can't fault the experiance i had today I was served by David who was fairly new he was helped by Marc. He was chatty happy and positive and genuinely seemed happy to be there which is always a bonus. The staff around him seemed happy to help when needed. And they were all very knowledgeable. Came in for replacement faulty sim left with a new phone and better deals. Have nothing but praise for this store
June 20, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Michelle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Gyle Vodafone - Marc
Outstanding customer service from Marc (The Gyle Edinburgh Vodafone) he was friendly, knowledgeable, and went above and beyond to help me. He took the time to ensure everything was sorted which made the whole process easy and stress-free. A real credit to Vodafone. Thank you!
June 18, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Emma,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Marc at Vodafone Gyle Centre
Marc at Vodafone Gyle Centre provided excellent customer service when we came across some difficulties with my existing account when upgrading my phone
June 18, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Andreas,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George was excellent today
George was excellent today. Saved me a heap of cash.
June 18, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Callum,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Skye at Edinburgh Gyle was very helpful…
Skye at Edinburgh Gyle was very helpful and made a stressful experience very easy. Couldn't have been better.
June 12, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service and help provided
Excellent service and help provided. Recently spoken to Skye, she helped me sort out my case insanely fast! So polite, patient and helpful - thank you Skye for charging up my dying phone and helping me to set up my mobile network so it finally works in the right way! She literally solved everything in seconds. Her customer service is just excellent! Highly recommend.
June 8, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Joanna,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Upgrading phone ..brilliant service…
Upgrading phone ..brilliant service from Calum at the gyle. What a patience you need to have for such an arduous task, but he carried it out spectacularly.
June 6, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Kathy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Skye at Vodafone at the Gyle was…
Skye at Vodafone at the Gyle was friendly welcoming and so helpful. She was also very knowledgeable about all the possible options to suit my needs and my budget.
June 5, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Laura,
Thanks for the lovely review and fantastic support for Skye.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a great experıence ın Store wıth…
Had a great experıence ın Store wıth davıd and tracy Thanks
June 2, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Tugba,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Skye was extremely helpful and…
Skye was extremely helpful and knowledgeable
June 2, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly knowledgeable service
Dealt with by a friendly, knowledgeable employee (Marc) who didn’t baffle me with jargon or data and kept explanations simple and checked for understanding as we went through the upgrade process.
May 28, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Scott,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Skye at the Gyle branch was fantastic!
Skye at the Gyle branch was fantastic!! Made sure she covered all our options and that we were getting best deals possible. Such a great experience:)
May 21, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Hannah,
Thanks for the lovely review and fantastic support for Skye.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Brilliant service from Skye at the Gyle…
Brilliant service from Skye at the Gyle Edinburgh today. New phone upgrade, new sim - saved money and also looking at saving on my broadband too. She was super patient!
May 29, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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