Really good experience from the vodfone shop in Ellesmere port, Marc looked after us and helped my son with his first sim contract and had loads of patience with us as we are both useless with tech lo... See more
Company replied
16 Mercer Street,Port Arcades, CH65 0AP Ellesmere Port, GB
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Really good experience from the vodfone shop in Ellesmere port, Marc looked after us and helped my son with his first sim contract and had loads of patience with us as we are both useless with tech lo... See more
Company replied
Ed has been fantastic today.His knowledge of android phone was exceptional as I did not know passwords etc and he managed to get a great new phone with all my apps on. He then looked for best options... See more
Company replied
Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoi... See more
Company replied
We went into Vodafone in Ellesmere Port this morning knowing very little about phones but the advisor (Ed) could not have been more informative and kinder helping us to choose our new phone and show... See more
Company replied
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16 Mercer Street,Port Arcades, CH65 0AP, Ellesmere Port, United Kingdom
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Really good experience from the vodfone shop in Ellesmere port, Marc looked after us and helped my son with his first sim contract and had loads of patience with us as we are both useless with tech lol

Reply from Vodafone UK - Ellesmere Port
Served by Marc - excellent assistance with my renewal, knowledgeable and courteous. Thanks

Reply from Vodafone UK - Ellesmere Port
Marc with a C was very helpful and polite to me and my mother

Reply from Vodafone UK - Ellesmere Port
Marc was very helpful and removed a virus from my phone

Reply from Vodafone UK - Ellesmere Port
Ed has given excellent service through out and friendly service.

Reply from Vodafone UK - Ellesmere Port
Jamie was very friendly and helpful when picking up my new phone, he transfered all the data across for me

Reply from Vodafone UK - Ellesmere Port

Reply from Vodafone UK - Ellesmere Port
Marc is ace sorted out everything thing with politeness

Reply from Vodafone UK - Ellesmere Port
Ed has been fantastic today.His knowledge of android phone was exceptional as I did not know passwords etc and he managed to get a great new phone with all my apps on. He then looked for best options for both my phone and my Vodafone broadband. Excellent customer service.You need to look after good staff and Ed is an expert in his field. Thanks Vodafone.

Reply from Vodafone UK - Ellesmere Port
Walked in to be greeted cheerfully by Marc, who set up my upgrades etc.
Great service.

Reply from Vodafone UK - Ellesmere Port
Marc helped me set up Facebook marketplace on my phone

Reply from Vodafone UK - Ellesmere Port

Reply from Vodafone UK - Ellesmere Port
Ed has always helped me in the past,and service with a smile.Transferred my stuff at no cost,helped me claim my free gift,all good.

Reply from Vodafone UK - Ellesmere Port
Mark dealt with me today .I found him very helpful and knowledgeable and dealt with me exceptionally well .
Very easy pleasant experience.

Reply from Vodafone UK - Ellesmere Port
Ed was excellent as always and fixed my problem hassle free.

Reply from Vodafone UK - Ellesmere Port
Ed has helped me out a few times,and this time,saved me £4 a month,with much more free Internet.Mils issue with switchover,but sorted easily!And nice to talk to and very friendly.

Reply from Vodafone UK - Ellesmere Port
Lauren sorted my issue with my phone with a smile. Thank you Lauren.

Reply from Vodafone UK - Ellesmere Port
Fantastic service by Lauren and the team. Would recommend this phone store to anyone.

Reply from Vodafone UK - Ellesmere Port
Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoid any unexpected charges while abroad.
Really friendly, professional service and a credit to Vodafone - thank you again, Marc!

Reply from Vodafone UK - Ellesmere Port
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