Ed had a fountain of knowledge and was thorough with explanations in terms of airtime and the plan. Set expectations and covered all options. Friendly and approchable from the off set.
Company replied
Location
Switch location16 Mercer Street,Port Arcades, CH65 0AP Ellesmere Port, GB
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See what reviewers are saying
Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoi... See more
Company replied
I went into Vodafone today looking to upgrade my phone and SIM plan and I was greeted by Marc and he couldn’t have been more helpful. He helped me understand my new contract and answered any questions... See more
Company replied
Really good experience from the vodfone shop in Ellesmere port, Marc looked after us and helped my son with his first sim contract and had loads of patience with us as we are both useless with tech lo... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ellesmere Port
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
16 Mercer Street,Port Arcades, CH65 0AP, Ellesmere Port, United Kingdom
5.0
Excellent
444 reviews
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Marc helped me set up Facebook…
Marc helped me set up Facebook marketplace on my phone
June 22, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Barbara,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ellesmere Port
Hi Iris , thank you so much for your wonderful review and the amazing support you’ve shown for Ed, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Ed has always helped me in the past,and…
Ed has always helped me in the past,and service with a smile.Transferred my stuff at no cost,helped me claim my free gift,all good.
June 8, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Gerry,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark dealt with me today .I found him…
Mark dealt with me today .I found him very helpful and knowledgeable and dealt with me exceptionally well .
Very easy pleasant experience.
June 8, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Roy,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ed was excellent as always and fixed my…
Ed was excellent as always and fixed my problem hassle free.
June 5, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Mike,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ed has helped me out a few times,and…
Ed has helped me out a few times,and this time,saved me £4 a month,with much more free Internet.Mils issue with switchover,but sorted easily!And nice to talk to and very friendly.
June 3, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Rosamund,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren sorted my issue with my phone…
Lauren sorted my issue with my phone with a smile. Thank you Lauren.
May 23, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey,
Thanks for letting us know what an amazing job Lauren did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic service by Lauren and the…
Fantastic service by Lauren and the team. Would recommend this phone store to anyone.
May 23, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Marc was incredibly helpful when I went…
Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoid any unexpected charges while abroad.
Really friendly, professional service and a credit to Vodafone - thank you again, Marc!
May 20, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Samuel,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marc helped with my Vodafone app and…
Marc helped with my Vodafone app and gave me a better deal
May 19, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Marc helped us remove cleaning apps and…
Marc helped us remove cleaning apps and pop ups
May 14, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ellesmere Port
Hey Gillian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great store .Alan the guy deaking with…
Great store .Alan the guy deaking with me was fantastic . Highky recomended . Great guy .
May 12, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Alan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Marc was so so helpful
Marc was so so helpful. I was in a terrible situation with another company where I had received really poor service. It was such a relief to get the service I did in store today.
Thank you.
May 12, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Sharon,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ellesmere Port
Hey Diana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ed is very helpful and knows his stuff…
Ed is very helpful and knows his stuff explained everything, thank you
May 6, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Patricia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ed was extremely helpful and friendly.
May 5, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Pauline,
Thanks for the lovely review and fantastic support for Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alan was super helpful once again
Alan was super helpful once again. We have been in a few times with issues on the phone but he always takes the time to fix the problem
April 28, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Rob,
Thanks for the lovely review and fantastic support for Alan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ed was super helpful and very patient…
Ed was super helpful and very patient 😊. Saved us money and kindly explained things to us.
Thanks so much Ed
April 22, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Marc was helpful and saved me some…
Marc was helpful and saved me some money on my sim deal
April 16, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Margaret,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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