Ed had a fountain of knowledge and was thorough with explanations in terms of airtime and the plan. Set expectations and covered all options. Friendly and approchable from the off set.
Company replied
Location
Switch location16 Mercer Street,Port Arcades, CH65 0AP Ellesmere Port, GB
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See what reviewers are saying
Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoi... See more
Company replied
Really good experience from the vodfone shop in Ellesmere port, Marc looked after us and helped my son with his first sim contract and had loads of patience with us as we are both useless with tech lo... See more
Company replied
Ed has been fantastic today.His knowledge of android phone was exceptional as I did not know passwords etc and he managed to get a great new phone with all my apps on. He then looked for best options... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ellesmere Port
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
16 Mercer Street,Port Arcades, CH65 0AP, Ellesmere Port, United Kingdom
5.0
Excellent
446 reviews
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Marc was very helpfull
Marc was very helpfull, he explained me in a way to understand everything.He is a professionist.
February 9, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Chiricuta,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely amazing friendly so helpful…
Absolutely amazing friendly so helpful & knowledgeable
February 7, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service by Marc and explained…
Excellent service by Marc and explained everything extremely well.
Thank you
February 5, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Karen,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fab experience with Marc
Fab experience with Marc - no pressure sale and happy to feedback
February 5, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Jen,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ed was really helpful and friendly…
Ed was really helpful and friendly giving me all the information I needed
February 4, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Belinda,
Thanks for the lovely review and fantastic support for Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ed very helpfull good bloke
February 1, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Robert,
Thanks for the lovely review and fantastic support for Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marc was particularly helpful this…
Marc was particularly helpful this morning - I have a trip abroad soon and he helped explain how roaming worked abroad and expected costs. Really helpful
January 27, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Sam,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren helped me transfer my data to my…
Lauren helped me transfer my data to my new phone she got me and set up my watch. Thank you
January 23, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Colette,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren helped me remove nuisance…
Lauren helped me remove nuisance messaages on my phonw. Thank you
January 22, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Lynn,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ed could not have been more helpful and…
Ed could not have been more helpful and friendly
January 14, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Ed great guy,very helpful.
January 10, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Ed happy new year,and he helped me…
Ed happy new year,and he helped me recover my phone book!All good.
January 7, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Christine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Marc helped me with my upgrade and…
Marc helped me with my upgrade and ended getting a better airtime great customer service
January 6, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey James,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very easy to change my phone marc help…
Very easy to change my phone marc help me get a really good deal great customer service
January 6, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Ed was so so helpful brilliant and…
Ed was so so helpful brilliant and helpful.
January 5, 2026
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Bernie,
Thanks for the lovely review and fantastic support for Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service, Ed was incredibly knowledgeable, friendly, fast
December 22, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing store!!
I was approached in a natural way, professional and polite, we had so many questions and were undecided what to do, nothing we asked was an issue and I felt the stores approach was amazing.
December 14, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great advise from Marc about switching…
Great advise from Marc about switching my broadband from Sky to Vodafone will definitely be back 👍
December 8, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Victoria,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We ve been in and dealt with Marc…
We ve been in and dealt with Marc today. He was very helpful and professional. Solved a few issues we had very quickly. Thanks again Marc.
December 9, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Gokhan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward was very helpful and showed us…
Edward was very helpful and showed us what we needed to know about our new phones. He took time to explain everything involved in transferring data and the use of the phones.
December 7, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Dawn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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