Ed had a fountain of knowledge and was thorough with explanations in terms of airtime and the plan. Set expectations and covered all options. Friendly and approchable from the off set.
Company replied
Location
Switch location16 Mercer Street,Port Arcades, CH65 0AP Ellesmere Port, GB
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See what reviewers are saying
Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoi... See more
Company replied
Really good experience from the vodfone shop in Ellesmere port, Marc looked after us and helped my son with his first sim contract and had loads of patience with us as we are both useless with tech lo... See more
Company replied
Ed has been fantastic today.His knowledge of android phone was exceptional as I did not know passwords etc and he managed to get a great new phone with all my apps on. He then looked for best options... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ellesmere Port
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
16 Mercer Street,Port Arcades, CH65 0AP, Ellesmere Port, United Kingdom
5.0
Excellent
447 reviews
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Listened and sorted all the problems…
Listened and sorted all the problems out, am very grateful for her time and effort
April 19, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Joe,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren was very helpful in the…
Lauren was very helpful in the Ellesmere Port branch and suggested some options we were not aware of. Not many face to face stores left anymore so this one is a bonus.
April 11, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leah Ellesmere port
I had a lovely easy interaction with the sales rep Leah, friendly and polite
April 12, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Tyler,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren was superb
Lauren was superb. She swapped my sim from o2 and gave me a great deal on another sim for my friend. She also helped me set up Spotify on my iPad and a new iCloud account. Really helpful and friendly. Thank you
April 10, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Anthony,
Thank you for your lovely feedback. It's always a pleasure to read such positive comments. We truly appreciate your fantastic support for our agent, Lauren.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Marc was amazing
Marc was amazing, very helpful and knowledgeable, went in to ask about my tariff ended up with a newer phone and worked out cheaper than I was paying now. A credit to Vodafone.
April 8, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mr Eddie most informative and helpful .
April 7, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Rowena,
Thanks for the lovely review and fantastic support for Eddie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ed has helped me in the past,and today…
Ed has helped me in the past,and today was no exception.Friendly,personable and no hassle.All good.
April 4, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Robert,
Thanks for the lovely review and fantastic support for Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Marc when upgrading…
Great service from Marc when upgrading my phone
April 4, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Marc,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Saved money with Marc on home broadband…
Saved money with Marc on home broadband and sim great service 👍
April 4, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Francis,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ellesmere Port
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ed was helpful,friendly,showed me a few…
Ed was helpful,friendly,showed me a few tips and tricks,and showed a possible saving to switch my broadband.
April 1, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Rita,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service and well explained from…
Great service and well explained from Kylie
March 30, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Roy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful
Went in store for help with my WhatsApp. Leah helped sort it out. Excellent customer service.
March 27, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hey Jay,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ed has helped me in the past,and copied…
Ed has helped me in the past,and copied all of my stuff without a murmur.A good experience once again.
March 21, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hi Liz,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent Customer Service.
Went in store today and Leah was so helpful. Fixed my phone and had a lovely chat.
March 19, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hi Cass,
Thanks for your review for Leah. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Ed was absolutely 💯 👌 amazing today…
Ed was absolutely 💯 👌 amazing today huge thank you fabulous service
March 19, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hi there,
We appreciate your positive feedback for Ed. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ed was extremely helpful and…
Ed was extremely helpful and informative. Explained everything clearly. Excellent service.
March 18, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hello Elaine,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kylie helped with a new sim connection
Kylie helped with a new sim connection. Great service, with clear details given.
March 15, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hi David,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ed has always helped me out,always…
Ed has always helped me out,always helpful and friendly,copied my info over without a murmur.All good.
March 13, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
We really appreciate your wonderful feedback for Ed, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ed very friendly bloke helped me out…
Ed very friendly bloke helped me out with everything
March 12, 2025
Unprompted review
Reply from Vodafone UK - Ellesmere Port
Hi Jay,
Thank you for your review for Ed. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
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