I would like to mention Vodafone, Eltham store. Demi, the Assistant Manager, who was absolutely amazing. Nothing was ever too much trouble for her, and she went above and beyond to help me with... See more
Company replied
130 High Street, Eltham, SE9 1BJ London, GB
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I would like to mention Vodafone, Eltham store. Demi, the Assistant Manager, who was absolutely amazing. Nothing was ever too much trouble for her, and she went above and beyond to help me with... See more
Company replied
I had a really good experiance in this store with Todd today, my phone had locked me out so he set me up with a new device and gave me lits of goos advice with other savings.
Company replied
Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... See more
Company replied
Visited the store today to collect a phone and was greeted by Demi. She was super helpful and provided me with some extra info and a laugh! 10/10 - would recommend her service.
Company replied
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130 High Street, Eltham, SE9 1BJ, London, United Kingdom
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Demi sold me a new contract and very good service and was helpful

Reply from Vodafone UK - Eltham
Demi was very excellent today and helpful

Reply from Vodafone UK - Eltham
Great customer service today in the Eltham shop.
I went in for my handset upgrade and James was friendly and knowledgeable - sorted out my new handset and the data transfer, such a relief!
Friendly team and a good atmosphere in the shop - well done and thank you!

Reply from Vodafone UK - Eltham
Kim was extremely helpful today, she explained everything I needed to know and was very patient with me. Excellent service

Reply from Vodafone UK - Eltham
My assistant was brilliant , I done my contract upgrade and assistant Michael from Vadafone was amazing and helpful. Thank you , happy customer)

Reply from Vodafone UK - Eltham
Demi and Mike gave excellent service and were so knowledgeable with all their excellent sales

Reply from Vodafone UK - Eltham

Reply from Vodafone UK - Eltham

Reply from Vodafone UK - Eltham
Hi, good morning and further to my visit to your Eltham Branch this morning with what I thought was a huge problem, about my missing phone, of which is linked to an emergency line for vulnerable people, James, knowledge, advice and understanding was exemplary and a credit to Vodafone. Thank you James. Kind regards.

Reply from Vodafone UK - Eltham
Great service today in Eltham the manager Micheal and he’s colleague Demi went above & beyond to get me the best deals today.
They were extremely polite and very helpful. I left very happy. ♥️

Reply from Vodafone UK - Eltham
I went to pre-order the new iPhone 15 in store at Vodafone Eltham. Michael was amazing, he went through all the options with me and got me a great deal and also upgraded all my other lines and saved me some money. Thank you.

Reply from Vodafone UK - Eltham
Demi was great helped update my broadband and phone plus I have an additional sim for my daughter. Very knowledgeable and friendly great service

Reply from Vodafone UK - Eltham
I visited the store to get a second phone for my child. Was greeted by demi who was very good at tailoring what i needed to my budget.i was very happy with the service she is a credit to vodafone.

Reply from Vodafone UK - Eltham
I met Demi today at the Eltham High Street branch she was so kind,lovely and very friendly. Thank you so much, Demi, for your help today

Reply from Vodafone UK - Eltham
Amazing service, Demi at the Eltham store couldn’t do enough to help us, highly recommend.

Reply from Vodafone UK - Eltham
Mike From Eltham.
Brillant service very professional.

Reply from Vodafone UK - Eltham
Mike helped me no end, easy upgrade. Highly recommend Mike

Reply from Vodafone UK - Eltham
James helped me buy an iPad he was amazing made the whole process so easy I’m really happy with my experience!

Reply from Vodafone UK - Eltham
Todd was amazing, very polite and courteous and went the extra mile to resolve all my queries.

Reply from Vodafone UK - Eltham
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