Just left Vodafone Eltham and just upgraded my wife’s phone. James was totally amazing great service and made to fell so welcome and at ease. James is a credit to your team and you should be proud to... See more
Company replied
130 High Street, Eltham, SE9 1BJ London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Just left Vodafone Eltham and just upgraded my wife’s phone. James was totally amazing great service and made to fell so welcome and at ease. James is a credit to your team and you should be proud to... See more
Company replied
6 years I have been seeing Mike and he just upgraded 5 of my lines, always a pleasure to be served by him. Thank you Mike for sorting everything for me in a very simple and clear way.
Company replied
I visited the store to upgrade my phone, and was served by Demi. The whole experience from start to finish was great, and Demi was brilliant 😊 her customer service was very warm and friendly, which... See more
Company replied
Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... See more
Company replied
Written by the company
130 High Street, Eltham, SE9 1BJ, London, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just left Vodafone Eltham and just upgraded my wife’s phone. James was totally amazing great service and made to fell so welcome and at ease. James is a credit to your team and you should be proud to have such a pleasant member of your team.

Reply from Vodafone UK - Eltham

Reply from Vodafone UK - Eltham
6 years I have been seeing Mike and he just upgraded 5 of my lines, always a pleasure to be served by him. Thank you Mike for sorting everything for me in a very simple and clear way.

Reply from Vodafone UK - Eltham
Was served my Michael and James, really helpful customer service explained everything thoroughly, 10/10 service would definitely recommend

Reply from Vodafone UK - Eltham
Tremendous as always. Thank you for great service Nirav.

Reply from Vodafone UK - Eltham
Nirav was excellent from the time i stepped into the shop. Updated my new phone for me and was helpful eith the things i was not sure about.

Reply from Vodafone UK - Eltham
Brilliant service from Nirav today, made it a pleasurable and experience! Very grateful

Reply from Vodafone UK - Eltham
The service from James today was fantastic! Professional, courteous & exemplary. Totally satisfied with my experience today- over the moon! Thank you James!!

Reply from Vodafone UK - Eltham
James is such a great worker. I’m so happy and so glad that I was served by him. Thank you very much .

Reply from Vodafone UK - Eltham
I Went in for a phone update today with demi. She was so helpful & lovely. She talked me through everything found me the best plan. made me feel very comfortable! Definitely recommend go in and ask for demi! What a babe
We also got onto the conversation she was looking for a BIAB nail tech i just happen to be one🤣
53 Beauty Studio Mottingham Village.
Hope to see you soon demi to make your nails nice and pretty x

Reply from Vodafone UK - Eltham
Great service from Demi and Michael

Reply from Vodafone UK - Eltham
I visited the store to upgrade my phone, and was served by Demi. The whole experience from start to finish was great, and Demi was brilliant 😊 her customer service was very warm and friendly, which made me feel like a valued customer.
Thank you so much Demi for all of your help!

Reply from Vodafone UK - Eltham
James did an excellent job at helping me with an issue I was having with my phone. He was very thorough and went above and beyond! Thank you James

Reply from Vodafone UK - Eltham
Excellent customer service! I visited this store with my daughter, and was impressed with the efficiency and professional knowledge of Demi to get the best deal for an upgrade for her.

Reply from Vodafone UK - Eltham
James was excellent with his customer service.
He was very helpful and has vast knowledge of questions asked about products and deals .
Thanks James !!!

Reply from Vodafone UK - Eltham
James at the Eltham branch provided exceptional assistance and demonstrated remarkable expertise. It was a pleasure to receive such high-quality customer service, which is a rare find nowadays. He patiently addressed all inquiries and offered thorough guidance and explanations. I highly recommend his service.

Reply from Vodafone UK - Eltham
Demi went above and beyond to help out me and my grandad offering 5 star customer service along with a professional friendly manner . Would definitely recommend

Reply from Vodafone UK - Eltham
As always friendly fast effective service. Demi was very helpful

Reply from Vodafone UK - Eltham
I was served 2/4/26 by Demi-Leigh & she made my experience an easy task. I’m not tech savvy but she had patience & explained everything simply & also set up devices all ready for me to use immediately. Very knowledgeable & friendly & great customer service

Reply from Vodafone UK - Eltham
James at the Eltham was very patient and helpful. My old phone was broken and he kindly plugged it in and set my new phone up while I was on my lunch break. He is a credit to your company.

Reply from Vodafone UK - Eltham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.