I left Eltham’s Vodafone today feeling far better than when I walked in. I arrived with unexpected Vodafone fees, data problems, and handset issues — all of which were stressful. Demi‑Leigh was... See more
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Location
Switch location130 High Street, Eltham, SE9 1BJ London, GB
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Outstanding Service from Demi and Matthew We had such a wonderful experience with Vodafone. We were actually recommende d by our neighbour, who spoke very highly of the service, and after v... See more
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Mike was fantastic! He helped me with getting a cheaper plan and went far and beyond with fixing my phone glitch. Could not recommend him enough!
Company replied
Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Eltham
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
130 High Street, Eltham, SE9 1BJ, London, United Kingdom
5.0
Excellent
241 reviews
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Mike was fantastic
Mike was fantastic! He helped me with getting a cheaper plan and went far and beyond with fixing my phone glitch.
Could not recommend him enough!
September 21, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Ten star service bought new phone Nirav…
Ten star service bought new phone Nirav helped me set up new phone. He went the extra mile. So helpful
September 19, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hi Caroline, thank you so much for your wonderful review and the amazing support you’ve shown for Ten, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Outstanding Service from Demi & Matthew
Outstanding Service from Demi and Matthew
We had such a wonderful experience with Vodafone. We were actually recommende
d by our neighbour, who spoke very highly of the service, and after visiting ourselves, we completely understood why.
Demi was absolutely fabulous. She was warm, friendly, patient and incredibly helpful. She took her time to attend to us properly, chatted with us and made us feel genuinely comfortable and welcome throughout the whole experience.
Matthew, the Senior Manager from another branch, was equally fantastic. He was very professional, approachable and down to earth. He took the time to speak with us and made sure we were well looked after.
Demi and Matthew are a brilliant reflection of excellent customer service. We left extremely happy and will definitely be recommending Vodafone to our friends, family and neighbours, especially telling them to ask for Demi and Matthew.
Thank you both for making our experience such a positive one. You were absolutely awesome!
September 18, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Demileigh was absolutely brilliant…
Demileigh was absolutely brilliant helped us set up my email with no issue and made our life a lot easier.
September 16, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Demi is always helpful
September 16, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Ben,
Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely brilliant customer service…
Absolutely brilliant customer service from demi, she has beyond helped me, I will always come back to eltham
September 11, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mike was very helpful both today and…
Mike was very helpful both today and last week
Spent time looking at different options and found a plan to match my requirements
Very friendly and spent time explaining how new phone works
September 10, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you, Demi‑Leigh.
I left Eltham’s Vodafone today feeling far better than when I walked in. I arrived with unexpected Vodafone fees, data problems, and handset issues — all of which were stressful.
Demi‑Leigh was exceptional in resolving every one of them, explaining clearly, fixing and improving what she could, and advising me on the rest.
You’ll be in safe hands with her; she’s dedicated, knowledgeable, and genuinely passionate about her work.
September 9, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Lara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James was a real gem today he helped me…
James was a real gem today he helped me find a great deal and even helped set up the new phone.
A great service i would see James again
August 21, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Ann,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Visited the store today to collect a phone and was greeted by Demi. She was super helpful and provided me with some extra info and a laugh! 10/10 - would recommend her service.
August 15, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Todd was great in Eltham he set up a…
Todd was great in Eltham he set up a new device for me as the battery on mine had degraded over the years, got a great deal with trade in.
August 13, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Lindsay,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Todd.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a really good experiance in this…
I had a really good experiance in this store with Todd today, my phone had locked me out so he set me up with a new device and gave me lits of goos advice with other savings.
August 13, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Laurance,
Thanks for the lovely review and fantastic support for Todd.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I would like to mention Vodafone
I would like to mention Vodafone, Eltham store. Demi, the Assistant Manager, who was absolutely amazing. Nothing was ever too much trouble for her, and she went above and beyond to help me with everything I needed.
We actually visited the store twice, and on both occasions Demi was incredibly helpful, friendly and professional. Her customer service was outstanding, and she made us feel genuinely valued.
A huge thank you to Demi for all her help — she is a real credit to the store!
August 12, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Paul,
Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James had Fantastic service
James had Fantastic service, well explained and nothing was complicated.
10/10 person!
Thank you
August 5, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Camron,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Mike store manager was amazing in…
Mike store manager was amazing in helping resolve my phone issues and he also helped when I lost my phone! If need to any help, Mike’s your guy 😊
July 23, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Bernadette,
Thanks for the lovely review and fantastic support for Mike.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went to the Eltham branch today to…
Went to the Eltham branch today to upgrade my phone and received the best service ever From Michael who helped me get my new phone and new sim plan. Thank you Mike
July 22, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Amina,
Thanks for the lovely review and fantastic support for Mike.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Demi was so helpfully and kind and…
Demi was so helpfully and kind and great at explaining the contract. Overall very kind staff
Thank you so much
July 15, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Maria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from James at the…
Excellent service from James at the Eltham store.
Very friendly and very helpful.
Highly recommended.
Many thanks
July 14, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Demi made the process easy to switch
Demi made the process of switching from a different provider to Vodafone very easy. Gave me multiple options so I was informed. Good service and happy to continue with Vodafone in future
July 2, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Samantha,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I visited your Eltham store to upgrade my iPhone.
I visited your Eltham store to upgrade my iPhone 15 and was helped by James. James offered great product knowledge as well as a kind and friendly rapport, especially in this heat! Please make sure James is recognised - he’s a great employee!
June 27, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Jack,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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