I would like to mention Vodafone, Eltham store. Demi, the Assistant Manager, who was absolutely amazing. Nothing was ever too much trouble for her, and she went above and beyond to help me with... See more
Company replied
130 High Street, Eltham, SE9 1BJ London, GB
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I would like to mention Vodafone, Eltham store. Demi, the Assistant Manager, who was absolutely amazing. Nothing was ever too much trouble for her, and she went above and beyond to help me with... See more
Company replied
I had a really good experiance in this store with Todd today, my phone had locked me out so he set me up with a new device and gave me lits of goos advice with other savings.
Company replied
Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... See more
Company replied
Visited the store today to collect a phone and was greeted by Demi. She was super helpful and provided me with some extra info and a laugh! 10/10 - would recommend her service.
Company replied
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130 High Street, Eltham, SE9 1BJ, London, United Kingdom
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Came to the store today James was very helpful and friendly, fast and efficient. Left with my brand new iPhone 17.

Reply from Vodafone UK - Eltham
Patient, knowledgeable, experienced member of staff. Mike at Eltham Store.
Welcoming, friendly manner.
No pressure in selling but options clearly explained.
Cost savings made.
A very satisfactory and worthwhile experience. Thank you.
Face to face in store visit most appreciated.

Reply from Vodafone UK - Eltham
My experience with James was excellent, he was very honest and helpful throughout and keen to understand and guide me to the deal I needed

Reply from Vodafone UK - Eltham
Mike, Demi and James have helped us both with buying and setting up our new phones. They have been very patient and helpful, and have been most professional in dealing with us. We are delighted with their service.

Reply from Vodafone UK - Eltham
Very helpful and understanding, Debbie your sales assistant, was absolutely brilliant. WELL DONE DEBBIE

Reply from Vodafone UK - Eltham
Mike was very helpful in assisting me with my upgrade. great to see mike for the 2nd time since 2024. Thank you Mike

Reply from Vodafone UK - Eltham
I'm very happy with the service from James

Reply from Vodafone UK - Eltham
Demi was amazing! So helpful, knowledgeable, and friendly.. thank you so much !!❤️🙌🙌

Reply from Vodafone UK - Eltham
Demi was very helpfull and understanding that I am not very good with technology . She was polite and friendly very good service .

Reply from Vodafone UK - Eltham

Reply from Vodafone UK - Eltham
I was having trouble with deciding on a contract so I visited Vodafone in Eltham and James helped me, considered what I value and prioritise, also making sure it was the best value for money! I would recommend coming here!

Reply from Vodafone UK - Eltham
I visited the store today because I was having issues with my phone signal. James was very helpful and took his time to explain the situation to me. Thank you for your time and help.

Reply from Vodafone UK - Eltham
Customer service is great here. Great customer experience. Hooray!

Reply from Vodafone UK - Eltham
James was the most relaxing & helpfull person I have had to deal with . Thank you James

Reply from Vodafone UK - Eltham
Very helpful and great service from James.

Reply from Vodafone UK - Eltham
I visited the Vodafone shop in Eltham last week, great team and customer service.
I was really grateful for their help in setting up a new handset - thank you Eltham team!

Reply from Vodafone UK - Eltham
I have just received the best customer service I have ever revieved!!

Reply from Vodafone UK - Eltham
James was very helpful polite and he answered all my questions as thoroughly as he could. He took time and care reloading my new phone. I was very impressed and grateful.

Reply from Vodafone UK - Eltham
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