I would like to mention Vodafone, Eltham store. Demi, the Assistant Manager, who was absolutely amazing. Nothing was ever too much trouble for her, and she went above and beyond to help me with... See more
Company replied
Location
Switch location130 High Street, Eltham, SE9 1BJ London, GB
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See what reviewers are saying
I had a really good experiance in this store with Todd today, my phone had locked me out so he set me up with a new device and gave me lits of goos advice with other savings.
Company replied
Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... See more
Company replied
Visited the store today to collect a phone and was greeted by Demi. She was super helpful and provided me with some extra info and a laugh! 10/10 - would recommend her service.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Eltham
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
130 High Street, Eltham, SE9 1BJ, London, United Kingdom
5.0
Excellent
232 reviews
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Went into see todd in Eltham after…
Went into see todd in Eltham after loosing a phone and he helped me set up a new phone.
August 13, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hey Caroline,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James & Mike offered me amazing service…
James & Mike offered me amazing service with my contract I can’t thank them enough
August 5, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hey Elzbieta,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mike was very helpful in sorting out my…
Mike was very helpful in sorting out my problems with my phone, I am currently with a different provider but will be joining Vodafone as soon as i am finished with the contract.Thank you Mike. Excellent service.
August 4, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hey Peter,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came to Eltham today to transfer my…
Came to Eltham today to transfer my data and saw Mike.He did a really good job in helping me get my information across and I couldn't be more grateful. THANK YOU Mike.
July 30, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hey Neil,
Thanks for the lovely review and fantastic support for Mike.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordon and Michael have been really…
Jordon and Michael have been really helpful and professional in helping me to chose my new phone considering I had an old Samsung since 2017. Thank you both for your help . Greatly appreciated.
July 30, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hey there,
Thanks for the lovely review and fantastic support for Jordon and Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordan was very helpful and…
Jordan was very helpful and knowledgeable . .excellent service!
July 30, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hey David,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James and Mike was really helpful in…
James and Mike was really helpful in store today he helped me with my query I highly recommend James when coming down thank you
July 28, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hey Valerie,
Thanks for the lovely review and fantastic support for James and Mike.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Experience at Vodafone Eltham
I went to the store to get my son a new phone and was served by a charismatic and helpful member of staff, James. He was well informed on the options I had been looking into and provided excellent service. Overall, a great experience and I would highly recommend!
July 24, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hey Gracie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordan and Sarah , the BEST, Thanks so much
After my number has been disconnected at midnight, I called to Vodafone and was told me by a customer service over the phone, that I couldn't keep the same number as I didn't ask the PAC code within 30 days.
I was desperate when thinking in get a new number elsewhere and inform every single company, friends, family, entities about my new number.
So, I visited Vodafone in Eltham (London) to try if anyone could give me an idea or way to recover my number. I talked to Jordan who after explained my situation he just asked me friendly and in a good manner to try again and call again to the customer service. Maybe Id be lucky this time.
Jordan triggered a new call and this time I got Sarah, a new customer service agent who was also amazing and did everything she could to recover my number and ask for the PAC code.
I owe to these excellent professionals all the hassles and stress I'd have in changing to another number.
Thanks Jordan and Thanks Sarah, you are the Best Vodafone staff *****
July 18, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hey Paula,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Eltham
Hey Tracy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mr Jordan served me at Eltham branch
Mr Jordan served me at Eltham branch
So nice comfortable and smooth dealing
I bought sim
Hats off
June 30, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hi Anjum,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jordon—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Michael helped us above and beyond
Michael helped us above and beyond. Great service. Made process very easy.
June 16, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hi Tony,
Thank you for recognising the great service you received from our Michael,
Thanks,
Vodafone Social Media Team
Mike was so helpful when I had a query…
Mike was so helpful when I had a query with my bill and sat and explained everything for me … also told me about a great broadband deal … with definitely go back
June 5, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hi Mary.
We're happy to hear that you received such great support and a helpful explanation regarding your bill. We appreciate your positive feedback about the broadband deal, too!
Thanks,
Vodafone Social Media Team
Visited store on 26 may 2025 at 12 noon…
Visited store on 26 may 2025 at 12 noon Demi and Todd were so welcoming and helpful I really liked there communication and work ethic with eachother it was five stars they both have excellent customer service I managed to get a real good tariff upgrade S25 Ultra and a Tablet I'm was very satisfied with the tariff and happy to be able to upgrade from a s23 to s25 ultra.
Thank you for your time and customer service Demi and Todd such a great team in Eltham branch :)
May 26, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hey Gulesdan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was served my Demi
Was served my Demi! Got me and my partner a phone so so happy with the service I will return
May 26, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hi Behar,
Thank you so much for your wonderful review and the amazing support you’ve shown for Demi—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Was served by Demi
Was served by Demi. Great service got a new phone and data transfer
May 18, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hey Holls,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic support from Mike and Nirav
Fantastic support from Mike and Nirav , really supporting and excellent customer service! Thank you !
May 17, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hey Maria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Customer Service
Demi was very welcoming and made upgrading my phone very easy. Mike was very helpful when transferring my data across. Both great employees.
May 14, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hey Tyler,
Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had help from demi was a lovely girl…
Had help from demi was a lovely girl really happy with my purchase
May 13, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hey Lena,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We met with Montana at the customer …
We met with Montana at the customer service desk, my wife and I, for internet broadband and e- sims, wao ! I must tell you it was a great experience we had, she was calm,polite and confident with her job role, she took us through the process and sell the service well .
April 15, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hi. Thank you for your review for Montana. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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