I would like to mention Vodafone, Eltham store. Demi, the Assistant Manager, who was absolutely amazing. Nothing was ever too much trouble for her, and she went above and beyond to help me with... See more
Company replied
Location
Switch location130 High Street, Eltham, SE9 1BJ London, GB
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See what reviewers are saying
I had a really good experiance in this store with Todd today, my phone had locked me out so he set me up with a new device and gave me lits of goos advice with other savings.
Company replied
Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... See more
Company replied
Visited the store today to collect a phone and was greeted by Demi. She was super helpful and provided me with some extra info and a laugh! 10/10 - would recommend her service.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Eltham
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
130 High Street, Eltham, SE9 1BJ, London, United Kingdom
5.0
Excellent
232 reviews
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Reply from Vodafone UK - Eltham
Hey Charlotte,
Thank you for the wonderful review and the fantastic support for our store agent, Mike.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Demi was amazing
Demi was amazing - so helpful and very patient
Amazing service and knowledge
April 4, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hey Tessa,
Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Demi and Mike was so knowledgeable and…
Demi and Mike was so knowledgeable and helpful! Thankyou so much for the help and expert advice
March 10, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hello John,
Thanks for letting us know what an amazing job Demi and Mike did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Montana was brilliant
Montana was brilliant. She is a massive assets to your company. Perfect customer service and very professional
March 8, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I was impressed with customer service…
I was impressed with customer service worker Montana and her manager they both listen to to the problem I had with my phone . I was most impressed.10/10
March 3, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hello Jean,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Demi was very helpful and understanding…
Demi was very helpful and understanding of our situation.
February 20, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hey Cenk,
Thanks for letting us know what an amazing job Demi did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant
Very good experience with Mike, Kim & Josh. Helped me move all my pictures from my old phone to my new phone. Really enjoyed my time in the store and would recommend to anybody
February 18, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hi there,
We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Kim was so helpful with helping sort my…
Kim was so helpful with helping sort my mums phone. Would highly recommend her to anybody with a technical issue. So friendly and kind!
Great experience, thank you Kim!
February 13, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hi Jessie,
This is amazing feedback for Kim. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Visited Mike at phone shop Vodafone to…
Visited Mike at phone shop Vodafone to enquire about updates on my phone,
Mike informed me about the update and best deal available.
Mike was pleasant and welcoming on approach,
He explained in details how to choose the best deal available.
Mike also helped me to sort out broadband with a good deal, which I accepted and have signed a contract.
The Eltham staff are simply the best
Mike as truly sincere awesome guy.
Marygillard
February 11, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hi Mary. Thank you for your review for Mike. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful experience from Eltham crew
Wonderful experience from Eltham crew, Nirav and Kim - thank you both very much for super friendly, efficient service and so lovely talking to you both! I really appreciate you stayed behind to serve me with a smile on your face. Thanks a lot! Joanna
February 8, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hi Joanna. Thank you for your review for Nirav and Kim. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Demi was a dream
Demi was a dream! Super helpful, knowledgeable and even when the systems went down she kept in contact with me. Very friendly lovely member of staff.
February 7, 2025
Unprompted review
Demi from Vodafone was really helpful…
Demi from Vodafone was really helpful set me up a new contract and done a data transfer for ne
February 5, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hello,
Thanks for letting us know what an amazing job Demi did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service
I have struggled trying to sort out an ongoing issue with Vodafone for months both in store at Covent Garden and online. Thank you Kim from the Eltham branch for sorting it all out for me. Great customer service.
February 3, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hi Helen. Thank you for your review for Kim. Minus your experience prior to this store visit, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mike was very professional in helping …
Mike was very professional in helping me save £6.00 on my phone bill. Transaction was smooth the whole time. THANK YOU MIKE.
January 30, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hi Barry,
This is really great feedback for Mike, we love that he's found some savings for you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Montana amazing service
Montana amazing service, helped me save a lot of money- very pleasant and professional
January 29, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hi Linda,
This is lovely feedback for Montana. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Brilliant service in Vodafone today
Brilliant service in Vodafone today! Mike was really helpful, managed to save me money on my broadband compared to my old provider! would definitely recommend Eltham branch!
January 28, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hey Jess,
it's great to see how helpful Mike was with helping you to save you some money. Thanks for your awesome feedback.
Vodafone Social Media Team
Great service and product
Demi made upgrade process really easy, also got a great deal on Broadband. Knowledgeable and v. Friendly!
January 18, 2025
Unprompted review
Reply from Vodafone UK - Eltham
Hi Penny,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Demi at Vodafone was incredibly…
Demi at Vodafone was incredibly helpful! She was knowledgeable, friendly, and went above and beyond to assist me. Her excellent service made my experience great.
December 17, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Hannah,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
I was served by Demi and the customer…
I was served by Demi and the customer service was outstanding, I’m not very tech savvy but Demi was extremely helpful and knowledgeable!
December 20, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Jodie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Extremely happy with the help I…
Extremely happy with the help I received from Mike with my upgrade. He was very informative and helped me to choose the best option for me. Staff are very friendly and efficient.
December 30, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Kelly,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
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