I would like to mention Vodafone, Eltham store. Demi, the Assistant Manager, who was absolutely amazing. Nothing was ever too much trouble for her, and she went above and beyond to help me with... See more
Company replied
Location
Switch location130 High Street, Eltham, SE9 1BJ London, GB
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I had a really good experiance in this store with Todd today, my phone had locked me out so he set me up with a new device and gave me lits of goos advice with other savings.
Company replied
Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... See more
Company replied
Visited the store today to collect a phone and was greeted by Demi. She was super helpful and provided me with some extra info and a laugh! 10/10 - would recommend her service.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Eltham
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
130 High Street, Eltham, SE9 1BJ, London, United Kingdom
5.0
Excellent
232 reviews
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Recently visited Eltham Vodafone
Recently visited Eltham Vodafone, Demi was so helpful and took time to talk me through all the different options for what I needed. Excellent customer service!
December 20, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Lizzy,
Thank you for your review. It’s great to hear of your positive experience with Demi. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Vodafone UK's Eltham branch has some…
Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than confused. Demi also provided great advice and support for account setup and cancellations. Overall, while the staff is commendable for their service, there's room for improvement in overall experiences.
November 28, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Medha,
We really appreciate you taking the time to share your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Demi delivered excellent customer…
Demi delivered excellent customer service sorting me out with a new phone and revised contacts.
November 13, 2024
Unprompted review
Reply from Vodafone UK - Eltham
HI Fiona,
We’re glad to hear you found the best option for you, when visiting Demi in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Josh was amazing
Josh was amazing. He helped us so much as we didn’t know what phone we wanted and my fiancé is so happy with the choice we made. He was very easy to speak to.
November 5, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Melek,
Thanks for sharing your fabulous feedback for Josh. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kimberley was utterly amazing
Kimberley was utterly amazing. So so helpful.
October 24, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Hannah. Thank you for your review for Kimberley. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mike was very helpful helping me…
Mike was very helpful helping me transfer my data. Staff was very friendly and i will return in future to the Eltham Branch.
October 10, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Rod,
Thanks for your 5-star review for Mike. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Reply from Vodafone UK - Eltham
Hi Ola,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I was served today by Demi
I was served today by Demi, she was extremely helpful and informative, gave me some great advice, very happy with the service.
October 2, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Sarah,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Demi and the great advice provided.
Thanks,
The Vodafone Social Media Team
Montana was absolutely amazing to me…
Montana was absolutely amazing to me and my mum, she was so helpful and patient and saved us more money than we could've found anywhere else, the best Vodaphone employer I've met so far she was such a gem.
September 28, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hello, Jess,
It's always our aim to provide a helpful service, so it's great to hear that Montana delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Demi my Service Adviser today was SUPER…
Demi my Service Adviser today was SUPER HELPFUL. Walked me through the process of setting up a new account and cancelling an old one. Excellent!!!
September 26, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Femi,
This is lovely feedback for Demi. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Montana is the best!
Montana is the best!!! They were super helpful and informative and made everything really clear for me. I usually find that staff can make broadband/phone stuff over complicated and I leave feeling more confused than before but Montana was excellent and made sure that I knew exactly what was going on. They were kind, friendly and so helpful. Thank you so much! ⭐️
September 25, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi AmeliaJane,
Thank you for taking the time to leave a review, and share your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Josh at Eltham high st brunch was…
Josh at Eltham high st brunch was amazing !!! Thank you
September 14, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Daniel,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
The customer service was great as usual…
The customer service was great as usual in this branch. Demi, the sales person, was incredibly helpful.
I do a lot of online stuff but changing phones and contracts is daunting. She made the whole experience easy. It just shows the value of face to face contacts.
September 7, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Sabine,
It's great to hear your feedback, and about your recent experience. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing service from demi and josh
Amazing service from demi and josh! Sold me a new plan and helped me out thank you so much
September 6, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Extremely helpful
Extremely helpful! Demi was friendly and welcoming and helped ressolve an issue that had been ongoing for over a year that customer services could not help with over the phone when asked for help multiple times! Very pleased with my new purchase also!
September 6, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi there,
Thanks for taking the time to write such a great review! We're delighted that Demi was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Demi was so so helpful with sorting out…
Demi was so so helpful with sorting out my new data plan. She made sure that I was on the right plan that would fit my lifestyle and also be better economically. Such a great experience coming in and being welcomed and helped to such a high standard. Thank you Demi!
September 3, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Amelia. Thank you for your review for Demi. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mike was very helpful in upgrading my…
Mike was very helpful in upgrading my phone. Explained everything perfectly and managed to save me some money! Thank you Mike
August 21, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hello, Aaron,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Josh was amazing helped me and my…
Josh was amazing helped me and my daughter went above and being, so patient and explained everything so clearly. Will definitely bring my friends and family into see Josh. Thank you - eltham store London
August 2, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
This store Customer specialist Demi 👌🏻🫰🏻
This store Customer specialist, her name DEMI from Eltham London was Super Expert and smart and friendly !! Manager potential really Cheers 🥂
July 26, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Tone. Thank you for your review for Demi. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
An excellent customer service from…
An excellent customer service from demi, transfered all my data to the new phone? And ready to go
July 10, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Linda,
This is a great review for Demi. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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