I would like to mention Vodafone, Eltham store. Demi, the Assistant Manager, who was absolutely amazing. Nothing was ever too much trouble for her, and she went above and beyond to help me with... See more
Company replied
130 High Street, Eltham, SE9 1BJ London, GB
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I would like to mention Vodafone, Eltham store. Demi, the Assistant Manager, who was absolutely amazing. Nothing was ever too much trouble for her, and she went above and beyond to help me with... See more
Company replied
I had a really good experiance in this store with Todd today, my phone had locked me out so he set me up with a new device and gave me lits of goos advice with other savings.
Company replied
Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... See more
Company replied
Visited the store today to collect a phone and was greeted by Demi. She was super helpful and provided me with some extra info and a laugh! 10/10 - would recommend her service.
Company replied
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130 High Street, Eltham, SE9 1BJ, London, United Kingdom
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What a pleasure it was to be served by Kim at Eltham Vodafone. Friendly, funny and helpful. Kim answered all my questions and sorted my family telecommunication needs. Awesome service would reccomend, and I have confidence that if I have a queries Kim will sort it. Thanks Kim.

Reply from Vodafone UK - Eltham
I was served by Kim from Eltham. The customer service was amazing. My questions were all answered and I was provided with a new contract. I was recommended the best deals and had a very positive and friendly experience.

Reply from Vodafone UK - Eltham
Kim was amazing. She was very helpful and efficient. She sorted out my contract after i wanted to move it from another provider.

Reply from Vodafone UK - Eltham
Montana the young lady who served me at Vodafone Eltham branch was extremely helpful and very professional in helping me update my SIM card and transition over to Vodafone.
Very polite and extremely helpful and her team colleagues was also very helpful on the day of my visit Saturday 06/07/24.
Thank you Montana for all your assistance and advise.

Reply from Vodafone UK - Eltham
Massive thank you to Demi for helping me with my upgrade! Great service and a lovely smile

Reply from Vodafone UK - Eltham
I was served by Montana in Vodafone Eltham when I updated my phone to a Samsung S24. She was very pleasant , friendly and helpful and took me through the use of my new phone. I couldn't have hoped for a better retail experience. Many thanks.

Reply from Vodafone UK - Eltham
Mike helped me with my purchase. Made it quick and simple. Very happy with the service received and will be telling all my friends and family to join Vodafone. Thank you Mike.

Reply from Vodafone UK - Eltham
Montana extremley helpful and very nice. Very patient with my questions. Top quality service

Reply from Vodafone UK - Eltham
Demi was really helpful today and managed to sort out all of my needs definitely recommend

Reply from Vodafone UK - Eltham
Demi was really helpful and was able to work really well with me and what I needed thank you

Reply from Vodafone UK - Eltham
Mike the store manager was exemplary. I was impressed with his knowledge and his ability to find a solution which suited my needs. Very professional, friendly and efficient. A credit to Vodafone’s business. I wish more customer facing employees demonstrated some of these skills.

Reply from Vodafone UK - Eltham
It was good, didn’t take too long explanations were useful. It was simple and I got to know what extra things I could get from Santander
Montana

Reply from Vodafone UK - Eltham
Demi was very helpful and knowledgeable thankyou for your help

Reply from Vodafone UK - Eltham
The help and advice that I received from Montana at the Eltham store was so helpful , she was very professional and informative

Reply from Vodafone UK - Eltham

Reply from Vodafone UK - Eltham
Montana and Demi were very helpful and compitant... Very happy with the service.

Reply from Vodafone UK - Eltham
Todd was great had a broken phone and he upgraded me and gave me the best deal

Reply from Vodafone UK - Eltham

Reply from Vodafone UK - Eltham
So very helpful at the Eltham branch store, Demi saved my life thank you very much
Sue x

Reply from Vodafone UK - Eltham
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