I would like to mention Vodafone, Eltham store. Demi, the Assistant Manager, who was absolutely amazing. Nothing was ever too much trouble for her, and she went above and beyond to help me with... See more
Company replied
Location
Switch location130 High Street, Eltham, SE9 1BJ London, GB
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I had a really good experiance in this store with Todd today, my phone had locked me out so he set me up with a new device and gave me lits of goos advice with other savings.
Company replied
Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... See more
Company replied
Visited the store today to collect a phone and was greeted by Demi. She was super helpful and provided me with some extra info and a laugh! 10/10 - would recommend her service.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Eltham
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
130 High Street, Eltham, SE9 1BJ, London, United Kingdom
5.0
Excellent
232 reviews
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Came in to Vodafone to move from 3…
Came in to Vodafone to move from 3 Montana and Mike were very helpful in assisting me with the switch over.
February 22, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Josephine,
Thanks for your review and feedback for Montana and Mike. This is great to hear.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mike was very helpful in moving my…
Mike was very helpful in moving my number from 3 to Vodafone.
February 19, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Vivien,
Thank you for reviewing and sharing this great feedback for Mike. We're pleased to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really helpful!
Montana helped me today with renewing my phone contract it couldn’t of gone any easier for me she was really helpful and understanding, high recommended I would come back again if I have any problems in future thank you!
February 22, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Allie,
It's great to hear your feedback. Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Demi of Vodafone Eltham
Dear Sir / Madam, good morning and after having my phone stolen last night I went to Vodafone Eltham and the service I received from Demi was absolutely first class and huge help and advice was provided. Demi is a wonderful asset for Vodafone and I sincerely thank her. Kind regards - Douglas
February 15, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi there Douglas!
Thanks for taking the time to share this great feedback with us. Sorry to hear about your phone. We hope you manage to get things sorted ASAP.
We're so glad you had a positive experience with Demi. It's great to hear they provided an exceptional level of service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Demi is a great Sales assistant
Demi provided us with such detailed information about all the plans available. I came in so defeated as my current phone was stolen and I was looking for a new one. Demi patiently provided me with all the details regarding my upgrade options, finance plans and so much more. She answered every single question that myself and my sister had and she also provided me with alternative solutions about a phone that was currently not in stock and how vodafone is able to still provide the sim contract for us. She explained the new loan/ financing options available and was super detailed and friendly. You do not always get great customer service such as the one Demi provided us and when you do her work should definitely get praised. She should definitely get a raise and be promoted for such excellent and hard work.
Thank you so much Demi
January 25, 2024
Unprompted review
Reply from Vodafone UK - Eltham
I'm sorry to hear about your phone being taken Jasmin. I'm glad to see Demi went above and beyond to help in any way they could. If there's anything else we can help wit, don't hesitate to get in touch via one of our social channels.
Thanks for your awesome feedback, The Vodafone Social Media Team
Mike was super helpful and friendly
Mike was super helpful and friendly. He made the upgrading and trade in process seamless and stress free :-)
January 23, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Robyn,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Demi was very friendly and gave…
Demi was very friendly and gave excellent service very efficient
January 18, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Brenda,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
micheal was very helpful today will…
micheal was very helpful today will definitely come back for fututre contracts
January 13, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Tyler,
Thank you for your review, we're glad you had a positive experience in store with Micheal!
If you ever need us for anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Michael Silva is amazing
Michael Silva is amazing, I went into the ELTHAM branch ready to explode, he was patient, attentive and very professional. I left the store very happy
January 8, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Miriam. Thank you for your review for Michael. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good to see Mike after 2 years
Good to see Mike after 2 years. He was very helpful and friendly. Made me feel like a valued customer
January 4, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Mark,
It's lovely to hear Mike has made you feel valued. Thanks for taking your time to share.
If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Mike gave me a 5 star service today
Mike gave me a 5 star service today, I came in to get my pac code but he gave me a deal I was happy to recommit with Vodafone.
January 2, 2024
Unprompted review
Reply from Vodafone UK - Eltham
Hi Rosinei,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Eltham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Michael at Eltham was extremely helpful…
Michael at Eltham was extremely helpful with my new contact
December 27, 2023
Unprompted review
Reply from Vodafone UK - Eltham
Hey Micky,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kim was super helpful
Kim was super helpful, even when we had some slight issues she worked through is with ease. Amazing, helpful and friendly
December 17, 2023
Unprompted review
Reply from Vodafone UK - Eltham
Hey Tim,
Thanks for the lovely review and fantastic support for Kim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
James was amazing very helpful
James was amazing very helpful. Took his time to understand my needs and found a phone that was correct for me. Thanks so much
December 1, 2023
Unprompted review
Reply from Vodafone UK - Eltham
Hey Patricia,
Thanks for letting us know what an amazing job James did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful and informative
November 26, 2023
Unprompted review
Reply from Vodafone UK - Eltham
Hi Zenel,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Vodafone Eltham Excellent service and experience
Excellent service and experience. Staff well trained, helpful and knowledgeable about all devices and price plans.
November 25, 2023
Unprompted review
Reply from Vodafone UK - Eltham
Hey Virginia,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful quick excellent service
November 23, 2023
Unprompted review
Reply from Vodafone UK - Eltham
Hi Jay,
We're pleased to hear about your recent experience, and great feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant service
Went into store on Eltham and Mike was really helpful and guided me through all. Brilliant dude.
November 22, 2023
Unprompted review
Reply from Vodafone UK - Eltham
Hey Olu,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Was seen by Mike today he was extremely…
Was seen by Mike today he was extremely helpful, thank you 😊 love my new phone
November 22, 2023
Unprompted review
Reply from Vodafone UK - Eltham
Hi Claire,
This is a great review for Mike. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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