I would like to mention Vodafone, Eltham store. Demi, the Assistant Manager, who was absolutely amazing. Nothing was ever too much trouble for her, and she went above and beyond to help me with... See more
Company replied
130 High Street, Eltham, SE9 1BJ London, GB
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I would like to mention Vodafone, Eltham store. Demi, the Assistant Manager, who was absolutely amazing. Nothing was ever too much trouble for her, and she went above and beyond to help me with... See more
Company replied
I had a really good experiance in this store with Todd today, my phone had locked me out so he set me up with a new device and gave me lits of goos advice with other savings.
Company replied
Todd was great in Eltham he set up a new device for me as the battery on mine had degraded over the years, got a great deal with trade in.
Company replied
Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... See more
Company replied
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130 High Street, Eltham, SE9 1BJ, London, United Kingdom
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The service from James today was fantastic! Professional, courteous & exemplary. Totally satisfied with my experience today- over the moon! Thank you James!!

Reply from Vodafone UK - Eltham
James is such a great worker. I’m so happy and so glad that I was served by him. Thank you very much .

Reply from Vodafone UK - Eltham
I Went in for a phone update today with demi. She was so helpful & lovely. She talked me through everything found me the best plan. made me feel very comfortable! Definitely recommend go in and ask for demi! What a babe
We also got onto the conversation she was looking for a BIAB nail tech i just happen to be one🤣
53 Beauty Studio Mottingham Village.
Hope to see you soon demi to make your nails nice and pretty x

Reply from Vodafone UK - Eltham
Great service from Demi and Michael

Reply from Vodafone UK - Eltham
I visited the store to upgrade my phone, and was served by Demi. The whole experience from start to finish was great, and Demi was brilliant 😊 her customer service was very warm and friendly, which made me feel like a valued customer.
Thank you so much Demi for all of your help!

Reply from Vodafone UK - Eltham
James did an excellent job at helping me with an issue I was having with my phone. He was very thorough and went above and beyond! Thank you James

Reply from Vodafone UK - Eltham
Excellent customer service! I visited this store with my daughter, and was impressed with the efficiency and professional knowledge of Demi to get the best deal for an upgrade for her.

Reply from Vodafone UK - Eltham
James was excellent with his customer service.
He was very helpful and has vast knowledge of questions asked about products and deals .
Thanks James !!!

Reply from Vodafone UK - Eltham
James at the Eltham branch provided exceptional assistance and demonstrated remarkable expertise. It was a pleasure to receive such high-quality customer service, which is a rare find nowadays. He patiently addressed all inquiries and offered thorough guidance and explanations. I highly recommend his service.

Reply from Vodafone UK - Eltham
Demi went above and beyond to help out me and my grandad offering 5 star customer service along with a professional friendly manner . Would definitely recommend

Reply from Vodafone UK - Eltham
As always friendly fast effective service. Demi was very helpful

Reply from Vodafone UK - Eltham
I was served 2/4/26 by Demi-Leigh & she made my experience an easy task. I’m not tech savvy but she had patience & explained everything simply & also set up devices all ready for me to use immediately. Very knowledgeable & friendly & great customer service

Reply from Vodafone UK - Eltham
James at the Eltham was very patient and helpful. My old phone was broken and he kindly plugged it in and set my new phone up while I was on my lunch break. He is a credit to your company.

Reply from Vodafone UK - Eltham
Very nice well mannered great service I well appreciate the service I got from James today

Reply from Vodafone UK - Eltham
James has been great and helped me out with getting a new phone! Thanks a lot!

Reply from Vodafone UK - Eltham
JAMES WAS AN AMAZING SALES MAN. HE WAS CALM, ANSWERED ALL MY QUESTIONS AND PUT ME THROUGH EVERYTHING WITH CLARITY. HE IS AN EXECEPTIONAL SALES MAN.

Reply from Vodafone UK - Eltham
James helped me recover missing items from my old iPhone to my new one very professional

Reply from Vodafone UK - Eltham
Mike helped me recover my email and new phone in Eltham today I just want to say it was a very complicated situation and he managed to help me get back on track. Thank you Mike.

Reply from Vodafone UK - Eltham
Demi was wonderfully supportive when I came in for an upgrade. She is really knowledgeable and assisted with making things as easy and seamless as possible!
Demi was so easy to talk to and explained everything with ease.
A wonderful example of excellent customer service!

Reply from Vodafone UK - Eltham
Demi-Superb service
Demi was professional, charming and efficient. Cannot recommend highly enough.

Reply from Vodafone UK - Eltham
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