I would like to mention Vodafone, Eltham store. Demi, the Assistant Manager, who was absolutely amazing. Nothing was ever too much trouble for her, and she went above and beyond to help me with... See more
Company replied
Location
Switch location130 High Street, Eltham, SE9 1BJ London, GB
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See what reviewers are saying
I had such an amazing experience in store today and last Tuesday when I visited the Eltham branch to get an upgrade. I had been putting off getting an upgrade as I find the process really stressful -... See more
Company replied
Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... See more
Company replied
I visited your Eltham store to upgrade my iPhone 15 and was helped by James. James offered great product knowledge as well as a kind and friendly rapport, especially in this heat! Please make sure Jam... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Eltham
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
130 High Street, Eltham, SE9 1BJ, London, United Kingdom
5.0
Excellent
228 reviews
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I Went in for a phone update today with…
I Went in for a phone update today with demi. She was so helpful & lovely. She talked me through everything found me the best plan. made me feel very comfortable! Definitely recommend go in and ask for demi! What a babe
We also got onto the conversation she was looking for a BIAB nail tech i just happen to be one🤣
53 Beauty Studio Mottingham Village.
Hope to see you soon demi to make your nails nice and pretty x
May 1, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey frankee,
Thanks for the lovely review and fantastic support for demi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Demi and Michael
Great service from Demi and Michael
April 30, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey larry,
Thanks for the lovely review and fantastic support for Demi and Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experience
I visited the store to upgrade my phone, and was served by Demi. The whole experience from start to finish was great, and Demi was brilliant 😊 her customer service was very warm and friendly, which made me feel like a valued customer.
Thank you so much Demi for all of your help!
April 30, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Gabriela,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5 Stars For James!!!
James did an excellent job at helping me with an issue I was having with my phone. He was very thorough and went above and beyond! Thank you James
April 29, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service! I visited this store with my daughter, and was impressed with the efficiency and professional knowledge of Demi to get the best deal for an upgrade for her.
April 28, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Emma,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was excellent with his customer…
James was excellent with his customer service.
He was very helpful and has vast knowledge of questions asked about products and deals .
Thanks James !!!
April 25, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Brendy,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
5 star customer service.. James @Eltham
James at the Eltham branch provided exceptional assistance and demonstrated remarkable expertise. It was a pleasure to receive such high-quality customer service, which is a rare find nowadays. He patiently addressed all inquiries and offered thorough guidance and explanations. I highly recommend his service.
April 22, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Leyla,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Demi went above and beyond to help out…
Demi went above and beyond to help out me and my grandad offering 5 star customer service along with a professional friendly manner . Would definitely recommend
April 18, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Kelsey,
Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service
As always friendly fast effective service. Demi was very helpful
April 9, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Lynda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I was served 2/4/26 by Demi-Leigh & she…
I was served 2/4/26 by Demi-Leigh & she made my experience an easy task. I’m not tech savvy but she had patience & explained everything simply & also set up devices all ready for me to use immediately. Very knowledgeable & friendly & great customer service
April 2, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Astel-Marie,
Thanks for the lovely review and fantastic support for Demi-Leigh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
James at the Eltham was very patient…
James at the Eltham was very patient and helpful. My old phone was broken and he kindly plugged it in and set my new phone up while I was on my lunch break. He is a credit to your company.
March 27, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey there,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very nice well mannered great service I…
Very nice well mannered great service I well appreciate the service I got from James today
March 10, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hi Karl ,
Thank you so much for your wonderful review and the amazing support you’ve shown for James —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Great staff and customer service
James has been great and helped me out with getting a new phone! Thanks a lot!
March 7, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Juliana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
JAMES WAS AN AMAZING SALES MAN
JAMES WAS AN AMAZING SALES MAN. HE WAS CALM, ANSWERED ALL MY QUESTIONS AND PUT ME THROUGH EVERYTHING WITH CLARITY. HE IS AN EXECEPTIONAL SALES MAN.
March 3, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Hope,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
James helped me recover missing items…
James helped me recover missing items from my old iPhone to my new one very professional
February 16, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mike helped me recover my email and new…
Mike helped me recover my email and new phone in Eltham today I just want to say it was a very complicated situation and he managed to help me get back on track. Thank you Mike.
February 12, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Gary,
Thanks for the lovely review and fantastic support for Mike.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Demi was wonderfully supportive when I came in for an upgrade. She is really knowledgeable and assisted with making things as easy and seamless as possible!
Demi was so easy to talk to and explained everything with ease.
A wonderful example of excellent customer service!
February 10, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Lucy,
Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Demi-Superb service
Demi-Superb service
Demi was professional, charming and efficient. Cannot recommend highly enough.
February 6, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Jeannie,
Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Demi service has been fantastic saved…
Demi service has been fantastic saved me lots of money and very happy with my visit
February 4, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Gary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent customer service and care…
Excellent customer service and care from Demi at Eltham branch again.
Honest advice on options available and set up, nothing is too much trouble for her, so patient with explaining everything and looking at the various options. Thank you 😊
January 26, 2026
Unprompted review
Reply from Vodafone UK - Eltham
Hey Dominique,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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