Vodafone UK - Epsom - Ashley centre Reviews 

149
TrustScore 5 out of 5

4.8

35B Ashley Centre, KT18 5DB Epsom, GB


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Rated 5 out of 5 stars

Just had the best broadband transfer with Hanuma at the Epsom store. Very attentive and committed to meeting my needs …. Saving over £350 a year on my current BT contract …. An upgraded plan speed.... See more

Company replied

Rated 5 out of 5 stars

Suresh, Epsom store, was extremely helpful, although it was close to closing he never rushed us, explained everything and got us what was right for us. This is the 2nd time Suresh has helped me choose... See more

Company replied

Rated 5 out of 5 stars

Extremely helpful, I was really struggling and whatever phone shop I visited the advisors kept trying to sell me items I never needed. I visited Epsom and the team were incredibly helpful. They spent... See more

Company replied

Rated 5 out of 5 stars

Our assistant was very helpful and made the whole process very easy. These things always seem to take a long time but we felt that we weren’t being rushed and our assistant answered all questions put... See more

Company replied


Company details


Contact info

  • 35B Ashley Centre, KT18 5DB, Epsom, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

149 reviews

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4.8

All reviews

(149)

39,680 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful and pleasant

Very helpful and pleasant. I highly recommend Vodafone.

November 25, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hello, Anna,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful staff

Jay was super helpful with new contract.

November 22, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi Leigh,

Thanks for the great feedback for Jay, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Jay was fab

Jay was fab! Super helpful with sorting out an upgrade.

Thank you

November 21, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi Jay,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I’ve just had the best experience at…

I’ve just had the best experience at Vodafone Epsom with Mourya! I now have a new phone, new contract & he set it all up for me, going well above the norm. I’m delighted with the service I received.
Thank you Mourya 🙂

October 31, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey Sarah, This is amazing! It's great to see Mourya was so helpful in finding tyou a fabe deal and setting your new phone up too.
Hope you're loving your new phone, The Vodafone Socoial MEdia Team

Rated 5 out of 5 stars

Absolute first class and efficient…

Absolute first class and efficient service from Suresh at the Epsom shop. My wife lost her iPhone in Greece and Suresh blocked the number so she could transfer it to a new iPhone . He downloaded her apps and set up a new contact. Many thanks for such great service .

October 6, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi P,

Thank you for taking the time to review your recent experience and sharing this feedback for Suresh.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Suresh, vodaphone Epsom

Suresh, Epsom store, was extremely helpful, although it was close to closing he never rushed us, explained everything and got us what was right for us. This is the 2nd time Suresh has helped me choose a phone and plan that is perfect for me. The service provided was excellent on each occasion

September 17, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi Noreen,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Suresh and you are happy with the new upgrade.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful

September 14, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey Michelle,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Suresh the Manager very efficient and…

Suresh the Manager very efficient and very helpful. Excellent service.

September 14, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you!

Massive credit to Nisha for her excellent customer service, she was very helpful and we were very happy with our experience. Thank you Vodafone Epsom!

September 7, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi Alexander,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Asad at Vodafone Ashley Centre was…

Asad at Vodafone Ashley Centre was helpful I would recommend him he was polite and conscious in his work

August 12, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi Ema,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly informative service

Friendly informative service, no hard cell,!tried to find us the best deal.

August 11, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi Magnus,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Asad was brilliant

Asad was brilliant, explained everything clearly and was so helpful and honest.
Many thanks.

August 9, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi Edwina,

Thanks for sharing your fabulous feedback for Asad. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Jay was fantastic

Jay was fantastic
Very helpful and knowledgeable and help me get my sons new contact sorted

August 5, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi there,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Asad was wonderful very helpful an…

Asad was wonderful very helpful an expert felt reassured and trustworthy very patient and efficient etc…

July 20, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Asad was extremely helpful efficient…

Asad was extremely helpful efficient and knowledgeable, made sorting my phone and contract really easy.

July 25, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi. Thank you for your review for Asad. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

I’ve had terrible network on my phone…

I’ve had terrible network on my phone for a long period, I regret ever picking Vodafone

July 19, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey Tobore, there may be network maintenance going on in the area at the moment which is causes you problems - you can check here https://vodafone.uk/330ItxS.

If everything looks ok we can have a look into it for you, please contact my team using one of the follow links:

Facebook - vodafone.uk/3K1e4GB
Twitter - vodafone.uk/3nfdPyY
Instagram - https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very easy process went to Vodafone…

Very easy process went to Vodafone store in eposm staff was very helpful and friendly and help got best sim only for my holidays period

July 17, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi David! It's great to see we were able to find you a great deal, and hopefully saved you a little too. Have a great holiday ✈️
Thanks for your feedback, The Vodafone Social Media team

Rated 5 out of 5 stars

Very helpful service from Mourya

Very helpful service from Mourya, very knowledgeable & efficient

July 9, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi Brenda,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everything was so good,Asad the store manager was so friendly and helpful

Vodafone Epsom the guys are so nice and friendly

July 3, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi Ben,

Thanks for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Asad at Vodafone was very helpful with many different orders trying to get the best deal for me. Fantastic service and I highly recommend Vodafone in Epsom Ashley Centre.

June 8, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi Nathalie,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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