Just had the best broadband transfer with Hanuma at the Epsom store. Very attentive and committed to meeting my needs …. Saving over £350 a year on my current BT contract …. An upgraded plan speed.... See more
Company replied
35B Ashley Centre, KT18 5DB Epsom, GB
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Just had the best broadband transfer with Hanuma at the Epsom store. Very attentive and committed to meeting my needs …. Saving over £350 a year on my current BT contract …. An upgraded plan speed.... See more
Company replied
Suresh, Epsom store, was extremely helpful, although it was close to closing he never rushed us, explained everything and got us what was right for us. This is the 2nd time Suresh has helped me choose... See more
Company replied
Extremely helpful, I was really struggling and whatever phone shop I visited the advisors kept trying to sell me items I never needed. I visited Epsom and the team were incredibly helpful. They spent... See more
Company replied
Our assistant was very helpful and made the whole process very easy. These things always seem to take a long time but we felt that we weren’t being rushed and our assistant answered all questions put... See more
Company replied
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35B Ashley Centre, KT18 5DB, Epsom, United Kingdom
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It was great service. Perfect explanation and Suport to make correct choice.

Reply from Vodafone UK - Epsom - Ashley centre

Reply from Vodafone UK - Epsom - Ashley centre
Incredible customer service, very knowledgeable and was able to answer all my questions and give me the best deal for trading in my old iPhone and putting me on a new contract.
Thank you so much Asad.

Reply from Vodafone UK - Epsom - Ashley centre
Asad the store manager was brilliant sorted all the issues out that the online and call centre customer services had created.

Reply from Vodafone UK - Epsom - Ashley centre
Exceptionally professional - very friendly and nothing was. Too much trouble

Reply from Vodafone UK - Epsom - Ashley centre
Professional, genuinely informative and no hard sell. Customer service at it’s best! Asad in Epsom is the guy to ask for.

Reply from Vodafone UK - Epsom - Ashley centre
Thank you your smooth and excellent service khan

Reply from Vodafone UK - Epsom - Ashley centre
I am a nutter when it comes to phones I was dealt by a pro with ease ,,,,excellent service khan thank you

Reply from Vodafone UK - Epsom - Ashley centre
Very helpful Asad I feel I know what I’m doing now !

Reply from Vodafone UK - Epsom - Ashley centre
Great service got what I want served quickly

Reply from Vodafone UK - Epsom - Ashley centre

Reply from Vodafone UK - Epsom - Ashley centre
I forgot my Apple ID password the man in the shop took extra care and set that up for me indeed 5 star service thank you

Reply from Vodafone UK - Epsom - Ashley centre
Jay was so helpful! Explained everything given me a great deal and helped me so much when it came to delivery 10/10 service! Much better than Guildford

Reply from Vodafone UK - Epsom - Ashley centre
Asad could not have been more polite or helpful. By far the best experience I’ve had upgrading, normally a nightmare but he was efficient and super friendly.

Reply from Vodafone UK - Epsom - Ashley centre

Reply from Vodafone UK - Epsom - Ashley centre

Reply from Vodafone UK - Epsom - Ashley centre

Reply from Vodafone UK - Epsom - Ashley centre

Reply from Vodafone UK - Epsom - Ashley centre
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