Vodafone UK - Epsom - Ashley centre Reviews 

149
TrustScore 5 out of 5

4.8

35B Ashley Centre, KT18 5DB Epsom, GB


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Rated 5 out of 5 stars

Just had the best broadband transfer with Hanuma at the Epsom store. Very attentive and committed to meeting my needs …. Saving over £350 a year on my current BT contract …. An upgraded plan speed.... See more

Company replied

Rated 5 out of 5 stars

Suresh, Epsom store, was extremely helpful, although it was close to closing he never rushed us, explained everything and got us what was right for us. This is the 2nd time Suresh has helped me choose... See more

Company replied

Rated 5 out of 5 stars

Extremely helpful, I was really struggling and whatever phone shop I visited the advisors kept trying to sell me items I never needed. I visited Epsom and the team were incredibly helpful. They spent... See more

Company replied

Rated 5 out of 5 stars

Our assistant was very helpful and made the whole process very easy. These things always seem to take a long time but we felt that we weren’t being rushed and our assistant answered all questions put... See more

Company replied


Company details


Contact info

  • 35B Ashley Centre, KT18 5DB, Epsom, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

149 reviews

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4.8

All reviews

(149)

39,680 reviews in the last 12 months

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Rated 5 out of 5 stars

It was great service

It was great service. Perfect explanation and Suport to make correct choice.

June 8, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi Aleksandar,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Asad

June 4, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi Ian. Thank you for your review for Asad. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Incredible customer service

Incredible customer service, very knowledgeable and was able to answer all my questions and give me the best deal for trading in my old iPhone and putting me on a new contract.
Thank you so much Asad.

May 1, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi Jessica,

Thank you for your review. It’s great to hear of your positive experience with Asad. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Customer Service

Asad the store manager was brilliant sorted all the issues out that the online and call centre customer services had created.

April 12, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi there,

Thanks for taking the time to share this 5 star feedback with us! We're delighted you had a great experience with Asad.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptionally professional

Exceptionally professional - very friendly and nothing was. Too much trouble

April 8, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi Sharyn. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Professional

Professional, genuinely informative and no hard sell. Customer service at it’s best! Asad in Epsom is the guy to ask for.

March 13, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi there,

Thank you for taking the time to review and share this feedback for Asad.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you your smooth and excellent…

Thank you your smooth and excellent service khan

March 12, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi Patrick,

Thanks for reviewing and sharing this feedback for Khan.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I am a nutter when it comes to phones I…

I am a nutter when it comes to phones I was dealt by a pro with ease ,,,,excellent service khan thank you

March 5, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey Leigh,

Thanks for the lovely review and fantastic support for Khan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful Asad I feel I know what…

Very helpful Asad I feel I know what I’m doing now !

February 29, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi Catherine. Thank you for your review for Asad. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service got what I want served…

Great service got what I want served quickly

January 19, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey Arnold,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

easy and perfectly done thank you

January 9, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey Cheryl,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I forgot my Apple ID password the man…

I forgot my Apple ID password the man in the shop took extra care and set that up for me indeed 5 star service thank you

January 9, 2024
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi Stephen,

Thanks for your 5-star review for our colleague in the Epsom store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Very helpful

December 30, 2023
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey Ramila,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jay was so helpful

Jay was so helpful! Explained everything given me a great deal and helped me so much when it came to delivery 10/10 service! Much better than Guildford

December 30, 2023
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey Lilly,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

Asad could not have been more polite or helpful. By far the best experience I’ve had upgrading, normally a nightmare but he was efficient and super friendly.

December 30, 2023
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi Jonathan, It's great to see Asad was so helpful and made upgrading so simple.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Good service by good people

December 9, 2023
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey June,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

excellent service

December 9, 2023
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey Megalen,

Thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jay have great service

December 6, 2023
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey Jonathan,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

Excellent, informative service

November 25, 2023
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey Joanna,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

service is excellent

service is excellent
thank you

November 20, 2023
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Thanks for the brilliant feedback, Gideon! It's really appreciated.
Vodafone Social Media Team

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